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All properties in Duesseldorf, Germany
1 room, 2 adults

Novum Hotel Excelsior Düsseldorf

Great for familiesThis property has good facilities for families.
Kaiserstrasse 20, Duesseldorf, NW, 40479, Germany

Hotel with bar/lounge, near Museum Kunstpalast
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 390 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Good internet service
Great location
Quite clean
Bar could improve

Novum Hotel Excelsior Düsseldorf

from A$80
  • Economy Single Room
  • Standard Single Room
  • Standard Room
  • Standard Triple Room
  • Comfort Single Room
  • Comfort Double Room

What’s around Novum Hotel Excelsior Düsseldorf


  • In Pempelfort
  • Museum Kunstpalast - 6 min walk
  • Duesseldorf City Hall - 17 min walk
  • Rhine Tower - 33 min walk
  • Neuer Zollhof - 35 min walk
  • Konigsallee - 11 min walk
  • Rhine Promenade - 15 min walk
  • Duesseldorf-Hafen - 31 min walk

Getting around

  • Duesseldorf (DUS-Duesseldorf Intl.) - 13 min drive
  • Cologne (CGN-Cologne - Bonn) - 35 min drive
  • Düsseldorf Central Station - 27 min walk
  • Düsseldorf Airport Station - 11 min drive
  • Neuss Central Station - 13 min drive
  • Nordstrasse U-Bahn - 1 min walk
  • Tonhalle-Ehrenhof U-Bahn - 7 min walk
  • Victoriaplatz-Kleverstrasse U-Bahn - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Working away
  • 24-hour business centre
  • Computer station
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built – 1951
  • Lift
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • German

In the room

Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Leanders Lounge - This lobby lounge specializes in German cuisine.

Novum Hotel Excelsior Düsseldorf’s small print

Also known as

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The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 15.00 (subject to availability)

Buffet breakfast is offered for an extra charge of EUR 12.90 for adults and EUR 6.45 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 345 reviews

Good 6.0
Television in both rooms did not work - reported on the first day but nobody came to see about it during our stay. On the first day we also reported an ashtray on our balcony that appeared to be full of sick. It was cleared the following day. Also a sex toy under the wardrobe - disgusting. Uncomfortable in rooms as very hot with no air conditioning - but we knew this before booking. Photos of the above can be supplied. The hotel is good value for money in an ideal location. Just a shame the service and cleanliness were poor
D, gb4 night family trip
Exceptional 10.0
Lovely stay!
Nice long weekend in Dusseldorf using this hotel. A very nice place to stay indeed, room was very clean and comfortable. Dusseldorf centre about 20 minutes walk away.
Jeff, gb4 night trip with friends
Good 6.0
very nice location
Hotel is an old one apparently, with carpets and old-style decoration. It is okay to stay, amazing location indeed with good connections. However, the carpets need proper cleaning - they smell. Also, the laundry stays right at the entry of the hotel, making the lounge look horrible and even darker than it is.
gbOther trip
Very good 8.0
Avoid in the summer - far to warm.
This hotel has no air conditioning and on the hot days we were there it was very uncomfortable. In this day and age I would expect air conditioned room in the summer just as I would expect warm rooms in the winter. The fan provided in the room was very small and totally inadequate. As. Minimum I would expect 2 ceiling fans. The decor and the standard of the furnishings in the room was very good there was a small fridge but no iron, kettle or tea making facilities. In the evening we were there there was only one staff member on duty, hence we had to wait to book in until the bar guests had been served. The location is very good, close to the Altstadt. There are public transportation systems close by but not with a direct line to the airport. A taxi to the airport was 22 Euro very reasonable.
James, gbFamily trip
Exceptional 10.0
Very clean hotel. Crisp white sheets. Great location. Right outside a ubahn stop. Really great value for money.
Deirdre, ie2 night business trip

Novum Hotel Excelsior Düsseldorf

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