Guests
All properties in Hannover, Lower Saxony, Germany

Mercure Hotel Hannover City

4-star hotel with restaurant, near HDI Arena

  • Free WiFi
From
A$128

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Standard Room, 2 Single Beds - Living Area
  • Standard Double Room, 1 Double Bed - Living Area
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1 / 60Guest Room
Willy-Brandt-Allee 3, Hannover, 30169, NI, Germany
8.8.Fabulous.
  • I cannot praise enough the hotel Mercure Hannover City in terms of position; quality of…

    Sep. 14, 2011

  • Room was very nicely spaced out and plenty of room. Staff and service very good. Only…

    Jun. 11, 2014

See all 517 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Quiet
Safe
Convenient
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 145 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Hair dryer
  • Coffee/tea maker
  • Blackout drapes/curtains

What’s around

  • In Mitte
  • HDI Arena - 12 min walk
  • Hannover Congress Centrum - 31 min walk
  • Hannover Zoo - 35 min walk
  • Lower Saxony State Museum - 2 min walk
  • New Town Hall - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Privilege, Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed
  • Standard Room, 1 Single Bed
  • Standard Room, 2 Single Beds

What’s around

Landmarks

  • In Mitte
  • HDI Arena - 12 min walk
  • Hannover Congress Centrum - 31 min walk
  • Hannover Zoo - 35 min walk
  • Lower Saxony State Museum - 2 min walk
  • New Town Hall - 3 min walk
  • Aegidienkirche - 4 min walk
  • Museum August Kestner - 4 min walk
  • KUBUS Municipal Gallery - 4 min walk
  • Theater am Aegi - 4 min walk
  • Sprengel Museum - 6 min walk

Getting around

  • Hannover Airport (HAJ) - 26 min drive
  • Hannover Central Station - 16 min walk
  • Hannover (ZVR-Hannover Central Train Station) - 16 min walk
  • Central Station / Rosenstraße U-Bahn - 17 min walk
  • Aegidientorplatz U-Bahn - 6 min walk
  • Markthall-Landtag U-Bahn - 8 min walk
  • Schlaegerstrasse U-Bahn - 8 min walk
map
See on map
Willy-Brandt-Allee 3, Hannover, 30169, NI, Germany

At a glance

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 18 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rental/tour nearby

Working away

  • Business centre
  • Number of meeting rooms - 4
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Georgian
  • German
  • Polish
  • Romanian
  • Russian
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Das Restaurant - RELAX - Onsite restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 19 for adults and EUR 9.50 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 12 per accommodation, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 18 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Mercure Hotel Hannover City
  • Mercure Hannover City
  • Mercure Hannover City Hannover
  • Mercure Hotel Hannover City Hotel
  • Mercure Hotel Hannover City Hannover
  • Mercure Hotel Hannover City Hotel Hannover

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Hotel Hannover City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 18 per night.
  • Yes, pets are welcome. There's a charge of EUR 12 per accommodation, per night. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant, Das Restaurant - RELAX. Nearby restaurants include Ständige Vertretung (4-min walk), Sausalitos (6-min walk), and Massimo´s Eiscafé (6-min walk).
  • No, this hotel doesn't have a casino, but SpielBank Hannover (19-min walk) is nearby.
  • Have fun with nearby activities like boat tours and hiking. Additional recreation nearby includes casino gaming and segway rentals.
8.8.Fabulous.
  • 8.0.Very good

    Have a mask handy

    Check in easy and without fuss. The hotel maintains a mask policy so make sure you have one handy. Very dog friendly with a small additional cost (compared to other hotels) - and directly opposite a huge park. Whilst travelling on my own (and dog) I only had a room with a king single so would of liked a bigger bed. Staff very helpful. I did not choose the breakfast so cannot comment on the quality. Overall fine for a short stay. There seem to be many families at the hotel so clearly they are doing something right - perhaps it is the price point.

    Peter, 1 night trip, Apr. 22, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Worth a visit.

    Great hotel friendly helpful staff. Centrally placed 5 minutes walk to the city centre. Only down point is no coffee making facilities or clothes iron in the room.

    Colin, 1 night trip, Dec. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A little far from the train station. But the location was great for shopping, the historical areas and Christmas markets. The front desk staff was great in answering questions. The restaurant was very good also as well as the staff there.

    Philip, 2 night family trip, Dec. 15, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very central location, quiet room, friendly staff. Had a great stay at this hotel!

    Vera, 2 night trip, Nov. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel location.

    Lovely staff, allowed us to leave our suitcase in reception and explore as we were too early to check in. Perfect location to explore Hannover! Everything was very clean.

    Alexandra, 3 night trip, Oct. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay ! Very close to downtown and good restaurants. Parked underground, a little tight for an SUV but very secure. Breakfast was great! Staff was all friendly. Room could use a touch up of modernization but no complaints.

    derek, 2 night family trip, Oct. 7, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Great location, great staff.

    I picked this hotel due to location and having a larger room available. Staff was excellent, friendly, helpful. Location was great, quiet, across from a lovely park, five minutes walk from city center and cafes and food and near the great Sprengel museum.

    mark, 2 night family trip, Sep. 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good breakfast, very friendly and supportive staff, quiet room

    3 night romance trip, Jun. 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Run down lifts, carpets and moldy glass edges in bathroom. Nice staff and decent food and room size. Close to everything.

    1 night family trip, Aug. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Weekend stay

    Great hotel. Excellent location to the downtown area and quick access to the U-bahn. Highly recommend staying here.

    2 night trip, Aug. 6, 2020

    Verified Hotels.com guest review

See all 517 reviews