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3.5-star hotel with bar/lounge, near Olympic Park
The hotel was convienent however transport was a little difficult so uber was the better…
Aug. 9, 2018
Nice hotel, modernized rooms, public transport (tram 12) in 200m distance, bakery around…
Oct. 26, 2020
This property advises that it adheres to ALLSAFE (Accor Hotels), guide to reopening vacation rentals (DTV & DFV - Germany), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Covered self parking costs EUR 15 per day with in/out privileges
Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)
Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals exempt from feesThis property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany) and Bureau Veritas (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Stay in this hotel for 3 nights and which was a completely wrong decision . We stay in Mercure hotel in other cities in Germany last December & that gave us great impression, so we chose to stay here this time. There was no refill of shower gel in the bathroom (there is a big jar on the wall but the gel went out after the first night). The bathtub is so tiny that my husband can hardly bend his head to wash his hair in the morning. The room is on 4/f without enough lighting. Can’t see at all near the table area which is next to TV. We saw 2 cockroaches in the room during our stay. Not sure if they do carpet dusting everyday but I don’t want to step on it with bare feet. There is no air conditioning, even though the weather turns cooler in Oct, we woke up with sweat in midnight. Not to mention, the elevator goes up to 3/F only, so if u carry big suitcase like me, ask for other rooms on 3/f or below, otherwise u have to carry it upstairs by yourself. We stay in the bar for a drink before departure on the last day. Saw staff at reception gave warm welcome to other customers & invite them to join as member & got room upgraded. Unfortunately I didn’t experience that during check in. The only good thing is the breakfast. Love the make your own bowl concept with delicious choices to make for yourself.
3 night romance trip, Sep. 29, 2019
Verified Expedia guest review
Although the decor was a bit weird, I had a pleasant experience here. The staff and service were all fantastic and the morning breakfast was great. The hotel is also near by some restaurants, so if you get hungry, it isn't an issue. One of my issues was how tiny our room is. We didn't have much room for our luggage but I was pretty amazed how great a job the room cleaning was for that tiny area. The only other issue is that we were on the 4th floor but the elevator only goes up to the third floor. Kind of strange.
Anthony, 3 night trip with friends, Sep. 26, 2019
Verified Hotels.com guest review
Staff was super helpful when I had questions. Location was great and either a 15 min walk or a quick tram ride to city center.
Philip, 3 night trip, Aug. 26, 2019
Verified Expedia guest review
Away from crowds but tram runs right by hotel. Easy to see city using tram!
James, 2 night family trip, Aug. 9, 2019
Verified Hotels.com guest review
Room was fine. Breakfast was nice. Service could be improved. Tried to call the reception several times and nobody picked up. Asked for an iron at reception instead and after waiting around 1 hour it never arrived.
1 night business trip, Mar. 19, 2019
Verified Hotels.com guest review
A straightforward three star hotel. Located about 150 meters from a tram stop which enables you to be in the centre in 10 minutes
John, 2 night trip with friends, Jan. 6, 2019
Verified Hotels.com guest review
Wassiliki Strohmeier, the Front Office Manager was especially attentive to her clients, friendly and very helpful.
Jeanne, 6 night romance trip, Dec. 20, 2018
Verified Hotels.com guest review
This is a solid hotel for that is near a Tram line in a decent, but not spectacular, neighborhood. The room is clean, relatively quiet and the wi-fi works well. For seeing the sights, there is the aforementioned Tram just one block away. The front desk team is also very nice and helpful. Personally, I would prefer to stay near a subway station for easier access to town, but would stay here again, too.
1 night trip, Dec. 6, 2018
Verified Hotels.com guest review
I enjoyed my 1-night stay at the Mercure Hotel am Olympiapark. The decor is very trendy and cool; the bed was comfortable; and the breakfast was very good. The rooms are small, but for one person staying one night, it was certainly sufficient. I would definitely stay here again.
Nancy, 1 night trip with friends, Nov. 27, 2018
Verified Hotels.com guest review
Nice hotel. I stayed there for Oktoberfest and it was just what we needed.
Emma, 3 night trip, Oct. 4, 2018
Verified Expedia guest review