When you stay at Hotel Mercure Wien Westbahnhof, you'll be a short five-minute drive from Vienna Christmas Market and Schönbrunn Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Westside, which serves international cuisine. Also, Rathausplatz and Hofburg Imperial Palace are within a short drive. The property is only a short walk to public transportation: Vienna West U-Bahn is 3 minutes and Gerstnerstraße-Westbahnhof Tram Stop is 5 minutes.
Vienna (XWW-Vienna West Train Station) - 2 min walk
Vienna West Station - 3 min walk
Vienna Meidling Station - 5 min drive
Vienna West U-Bahn - 3 min walk
Gerstnerstraße-Westbahnhof Tram Stop - 5 min walk
Urban-Loritz-Platz Tram Stop - 5 min walk
Restaurants
Burger King - 5 min walk
Café Westend - 5 min walk
Schnellimbiss Europaplatz - 3 min walk
Starbucks - 1 min walk
Laolao - 5 min walk
About this property
Hotel Mercure Wien Westbahnhof
When you stay at Hotel Mercure Wien Westbahnhof, you'll be a short five-minute drive from Vienna Christmas Market and Schönbrunn Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Westside, which serves international cuisine. Also, Rathausplatz and Hofburg Imperial Palace are within a short drive. The property is only a short walk to public transportation: Vienna West U-Bahn is 3 minutes and Gerstnerstraße-Westbahnhof Tram Stop is 5 minutes.
At a glance
Hotel size
252 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (EUR 25 per day)
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Conference space (2799 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 1989
Safe-deposit box at front desk
Locally sourced food is prioritised
At least 80% organic food
Humane treatment of captive wild animals
Local culture and ecosystem education
Double-glazed windows
Uses some LED lighting
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Water-efficient showers only
Special features
Dining
Westside – This restaurant specialises in international cuisine. Open daily.
Westside – On-site bar. Open daily.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Covered self-parking costs EUR 25 per day
Parking height restrictions apply
Policies
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property class
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna
Frequently asked questions
Does Hotel Mercure Wien Westbahnhof offer free cancellation for a full refund?
Yes, Hotel Mercure Wien Westbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mercure Wien Westbahnhof?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day.
Is parking offered on site at Hotel Mercure Wien Westbahnhof?
Yes. Self-parking costs EUR 25 per day.
What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?
Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Hotel Mercure Wien Westbahnhof?
No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.
Are there restaurants at or near Hotel Mercure Wien Westbahnhof?
Yes, Westside offers international cuisine.
What's the area around Hotel Mercure Wien Westbahnhof like?
Hotel Mercure Wien Westbahnhof is in Rudolfsheim-Fünfhaus, a short 3-minute walk from Vienna West U-Bahn and 4 minutes' walk from Mariahilfer Street.
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