WHO - Windsor Hotel Opera

I stayed at Windsor Hotel Opera in the last week of June when the severe heatwave hit Paris. When I checked in, I have been told that air-conditioner in the room allocated to me had been malfunctioning. I refused to take the room because of the alert that the temperature could hit nearly 40°C in coming days, and also the room was on the ground floor facing the street anyone can access, i.e. not be able to open the windows without closing a shutter. However, the reception only offered a desk fan or free cancellation since the hotel was fully booked - but who wants to start looking for an available hotel on the first day of their arrival from abroad, in very busy season where almost all the rooms in Paris are fully booked? No compensation has been offered despite the fact that I reserved a room based on the understanding that air-conditioning would be naturally included as it claimed in Hotel.com website. According to the reception, they have arranged a technician to fix the problem, but as expected, no improvement has been made during my 2 nights stay at the hotel. I couldn't get good night sleeps during the stay, due to the hot room and noisy desk fan. It's a pity that the hotel have not provided what they promised for, while the receptionists are actually polite and the location of the hotel is excellent.

We had a quick stay here and it was very comfy once my mom (who was on her first EU visit) go over the small elevator and having to take the stairs.The rooms were quite spacious for the area. I couldve almost slept in the bathroom it was that big. The staff were extremely accommodating and when the room got chilly they brought up a heater that we could use. My only issue was that while there I received a bite on my ankle. It appeared to be from a spider and not bed bugs. If you use the blankets, please be sure to shake them out as I slept on the couch pull out and used the blankets in the closet. I had a physician give me antibiotics for the bite and it is clearing up. I in no way want this to overshadow the accommodations as I would stay there again if my other hotel recommendations were completely booked. They also have TV channels in English

Hotel is in a decent location for the Rex Cinema and for the Metro, down a side alley. Very olde worlde hotel, but it shows signs of its age, especially in the soundproofing between floors, I was on the first floor and could hear everything in the room above... The staff were lovely, however the cleaning was lacking, my bed sheets weren't changed in the 3 days I was there and my room wasn't cleaned at all on the last full day. There were no in-room tea/coffee facilities which was disappointing. Overall I thought it was OK for what I paid but I wouldn't pay the full rate for this hotel.

Very quiet hotel in Paris. We needed a place to spend one night after a long flight. The staff were very helpful. Unfortunately, the air conditioner had broken down that day and we had to make do with a fan. The management offered us free use of the mini bar to make up for the discomfort, a kind gesture. The room lacked space to move around and opening suitcases was a little challenging but for one night, it was not a problem. I recommend this hotel and I will stay there again if I need to.

Good location and very safe and pretty area to walk to food and shops. A typical, affordable Paris Hotel, tucked in a back street with excellent staff, a good sized room and bathroom when everything in Paris is small. 20min car ride to Eiffel Tower - linger in traffic and when I add up the taxi/Uber and lime scooter costs I would spend more on accom next time and get closer to tourist area but the local area was just that - local not super touristy. Happening bars, beautiful people all around so a great Paris experience.