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All properties in Zürich, Zurich, Switzerland
1 room, 2 adults

Novotel Zurich City West

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
  • Indoor pool
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005, Switzerland

4-star hotel with indoor pool, near Letzigrund Stadium
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
    • Indoor pool
  • Collect stampsYou can collect™ Rewards stamps here
  • Very helpful and friendly staff. Clean and well maintained rooms and an excellent…Oct. 15, 2018
  • Nice and clean and friendly staff, close to tram stationJan. 16, 2018

Novotel Zurich City West

from A$236
  • Superior Double Room, 1 Double Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Suite, 1 Double Bed with Sofa bed (2 seperate rooms)
  • Superior Room, Multiple Beds (with 2 separate beds and a sofa bed)
  • Superior Double Room, 1 Double Bed (and armchair)

What’s around Novotel Zurich City West


  • In Escher Wyss
  • Bahnhofstrasse - 38 min walk
  • ETH Zurich - 39 min walk
  • Letzigrund Stadium - 17 min walk
  • Swiss National Museum - 28 min walk
  • Kunsthaus Zurich - 42 min walk
  • Zurich Town Hall - 38 min walk
  • Paradeplatz - 39 min walk

Getting around

  • Zurich Airport (ZRH) - 18 min drive
  • Zurich Altstetten Station - 28 min walk
  • Zürich Hauptbahnhof - 29 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 5 min drive
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-6 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed (dogs and cats only) *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Working away
  • Business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Lift
  • Garden
  • Picnic area
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Slovak
  • Spanish
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Novotel Cafe Restaurant - This restaurant serves lunch and dinner.

Novotel Zurich City West’s small print

Also known as

  • Novotel Zurich City West Hotel
  • Novotel Hotel zürich
  • Novotel Zurich City West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel Zürich
  • Novotel Zurich City West
  • Novotel Zurich City-West Hotel
  • Novotel Hotel zürich
  • zürich Novotel
  • Novotel Zurich City West Hotel
  • Novotel Hotel zürich
  • zürich Novotel
  • zürich Novotel


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: CHF 2.50 per person, per night

Deposit: CHF 50.00 per night

Optional extras

Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)

Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Self parking costs CHF 29.00 per night

Buffet breakfast is offered for an extra charge of CHF 29 per person (approximately)

Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Zurich City West

  • Does Novotel Zurich City West offer free cancellation for a full refund?
    Yes, Novotel Zurich City West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Zurich City West?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Zurich City West?
    Yes. Self parking costs CHF 29.00 per night.
  • Is there a pool at Novotel Zurich City West?
    Yes, there's an indoor pool and a children's pool.
  • Are pets allowed at Novotel Zurich City West?
    Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Novotel Zurich City West?
    You can check in from 2 PM to 6 AM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability).
  • Are there restaurants at or near Novotel Zurich City West?
    Yes, there's an onsite restaurant. Nearby restaurants include Restaurant Bergli (8.9 mi).
  • What is there to do near Novotel Zurich City West?
    Recommended spots to visit include Letzigrund Stadium (0.9 mi) and Swiss National Museum (1.4 mi), along with Zurich Town Hall (2 mi) and Bahnhofstrasse (2 mi).

Recent reviews

Very good 8.0 From 317 reviews

Exceptional 10.0
Great location
The hotel is well connected to the city via tram or bus. The people at the reception were very friendly and helpful. We liked this hotel and we are happy to recommend it.
Adriana, us1 night family trip
Exceptional 10.0
Great Services, price a little high...
Rafael, us6 night business trip
Exceptional 10.0
All is good
Rema, gb5 night family trip
Exceptional 10.0
hk4 night romance trip
Good 6.0
great customer service
when we entered our room, we were hit with a terrible stench. it was too late in the evening to do anything about it, and after a while, your nose adjusts to it, so we spent the first night there. the next morning i alerted the staff about this, and was very impressed with tobias (the manager)’s response. he quickly asked room service to check out the smell and assigned us to a new room on a renovated floor. he did all of this very professionally in just a few minutes and even offered to help us move our luggage. the new room was on the 3rd floor, which is apparently renovated and didn’t have the smell. overall this hotel is not 4 stars, probably 3 stars is fair. the hallways tend to have some wrappers, crumbs, etc strewn all over that don’t seem to get cleaned for a while. the hotel seems to see a lot of traffic. the location is in a business park, but there are actually some restaurants nearby and the area seems fairly lively. there was loud music playing well into the night which was audible if your room faces the main street, so beware.
us1 night family trip
Exceptional 10.0
Solid value stay with pool
Nice family room. Easy to reach by tram. Even though in an industrial/business district, there are some decent restaurants nearby. Indoor pool was refreshing but water was a little cool, given that it lacked special features or adjacent Jacuzzi.
Xiaoyun, us1 night family trip
Very good 8.0
OMAR, ca2 night family trip
Exceptional 10.0
Nice hotel for family
Very friendly staff and a nice hotel. One stop away from Zurich main station and hence very convenient as well.
Munish, us3 night family trip
Exceptional 10.0
Overall great
It was such a relief after a long day of travel to find ourselves in the care of this hotel. Great service,clean room and interesting location near river.
Jennifer, us1 night family trip
Very good 8.0
Area great, room not so much
Hotel common facilities were great but the room was very outdated.
Ewa, gb3 night romance trip

Novotel Zurich City West

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