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Novotel Cairns Oasis Resort, Cairns

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
122 Lake StCairnsQLD4870Australia, 1800-687-236 (Australia Toll Free)
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Good3.7 / 5
Pool
Great pool
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
Room
Room needs to be redecorated
547See all 547 Hotels.com reviews
From 2,001 reviewsTripAdvisor Traveller Rating
  • Cairns, QLD (CNS-Cairns Intl.) 14-min drive; 4.3 miles/6.9 km
  • Cairns Station 14-min walk; 0.7 miles/1.1 km
  • Redlynch Station 16-min drive; 7.4 miles/11.9 km
  • Freshwater Station 18-min drive; 7.4 miles/11.9 km
  • Self parking (surcharge)

Novotel Cairns Oasis Resort, Cairns

Hotel Info: 1800 846 835

from A$169
  • Superior Room, 2 Double Beds, Pool View
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed, Mountain View
  • Superior Room, 2 Double Beds, Mountain View
  • Superior Room, 1 King Bed, Pool View
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • WiFi in public areas *

  • Wired Internet access in rooms *

Transport

Parking

  • Self parking *

Other information

  • Resort fee included

Also known as

  • Cairns Novotel Oasis Resort
  • Oasis Cairns Resort
  • Accor Cairns Oasis Hotel
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel
  • Cairns Novotel Resort
  • Cairns Oasis Novotel
  • Novotel Cairns
  • Novotel Cairns Oasis
  • Novotel Cairns Oasis Resort
  • Novotel Oasis
  • Novotel Oasis Resort
  • Novotel Oasis Resort Cairns

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 200

Self parking costs AUD 7.50 per night

Microwaves are available for AUD 50 per week

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of AUD 28 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for AUD 10.00 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 25 per night (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Swim-up bar
  • Spa tub
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Wired high-speed Internet access (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mizuna Restaurant - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Novo Bar - This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Aqua Bar - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Novotel Cairns Oasis Resort, Cairns’s small print

Also known as

  • Cairns Novotel Oasis Resort
  • Oasis Cairns Resort
  • Accor Cairns Oasis Hotel
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel
  • Cairns Novotel Resort
  • Cairns Oasis Novotel
  • Novotel Cairns
  • Novotel Cairns Oasis
  • Novotel Cairns Oasis Resort
  • Novotel Oasis
  • Novotel Oasis Resort
  • Novotel Oasis Resort Cairns

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 200

Self parking costs AUD 7.50 per night

Microwaves are available for AUD 50 per week

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of AUD 28 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for AUD 10.00 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for AUD 25 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 547 reviews

Novotel Cairns Oasis Resort, Cairns
Poor1.0 / 5
Terrible customer service
Room was terrible. Tv did not work. Bathroom was dirty. Room security terrible. Not happy at all with my stay. Will not be returning to Novotel cairns oasis... In all I got a sorry nothing we can do...
1 night trip
Novotel Cairns Oasis Resort, Cairns
Excellent4.0 / 5
So so breakfast but a nice place to stay
Breakfast buffet very poor.....food either overcooked underdone cold and very expensive....the mainly Asian guests there must think we eat so bad....and so little of their type of breakfast available. Coffee machine dispenses poor quality coffee. Pool is excellent.Rooms showing signs of being tired and Pool Bar and BBQ's either dirty or poorly maintained.If Asians are the main clientele..why do Australian hotels never provide a douche at the toilet..
2 night family trip
Novotel Cairns Oasis Resort, Cairns
Good3.0 / 5
Great location and service!
My wife and I were really enjoying stay there. Good location and friendly welcome. Very good wifi connection. However, the breakfast menu was the same and some were not fresh during our 4 days stay. It would be nice to have a new and fresh menu there. And our room has a balcony but didn't provide neither chair and table for sitting outside while we were at the room..
3 night romance trip
Novotel Cairns Oasis Resort, Cairns
Excellent4.0 / 5
Great stay, will be back. Free wifi for Accor customers. If not a member can join at the hotel. Be aware that smoking is aloud on the balcony in one of the accommodation blocks. We were in the main hotel block where no smoking is aloud.
4 night family trip
Novotel Cairns Oasis Resort, Cairns
Excellent4.0 / 5
shoredrive
good location friendly staff
2 night trip with friends

See all reviews

Novotel Cairns Oasis Resort, Cairns

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