Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Novotel Cairns Oasis Resort

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
122 Lake St, Cairns, QLD, 4870, Australia

Luxury hotel with outdoor pool, near Cairns Aquarium
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice place to stay with family. Service provided is good and pool is great. Close to…Aug. 14, 2020
  • Super hôtel à Cairns, parfait pour les familles avec piscine/restau facile/plein centre/…Aug. 14, 2020

Novotel Cairns Oasis Resort

from A$157
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Pool View
  • Standard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds, Pool View
  • Deluxe Room, 1 King Bed, Pool View
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Pool View
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Suite, 1 King Bed

What’s around Novotel Cairns Oasis Resort

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 6 min walk
  • Cairns Central Shopping Centre - 12 min walk
  • Cairns Convention Centre - 15 min walk
  • Cairns Aquarium - 1 min walk
  • Cairns Night Markets - 6 min walk
  • Centenary Lakes Botanic Gardens - 2.4 mi / 3.8 km
  • Cairns Golf Club - 4.6 mi / 7.4 km

Getting around

  • Cairns Intl. Airport (CNS) - 7 min drive
  • Cairns Station - 13 min walk
  • Freshwater Station - 11 min drive
  • Redlynch Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Swim-up bar
  • Pool sunloungers
Working away
  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 4
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 65-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Novotel Cairns Oasis Resort’s small print

Also known as

  • Novotel Cairns Oasis Resort
  • Oasis Hotel Cairns
  • Accor Cairns Oasis Hotel
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel
  • Novotel Cairns Oasis Cairns
  • Novotel Cairns Oasis Resort Hotel
  • Novotel Cairns Oasis Resort Cairns
  • Novotel Oasis Resort
  • Novotel Cairns Oasis Resort Hotel Cairns
  • Novotel Cairns Oasis
  • Novotel Oasis
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel
  • Accor Cairns Oasis Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.2 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of AUD 200 (subject to availability)

Self parking costs AUD 10 per night

Microwaves are available for AUD 50 per stay

Rollaway beds are available for AUD 60.0 per night

Buffet breakfast is offered for an extra charge of AUD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Cairns Oasis Resort

  • Does Novotel Cairns Oasis Resort offer free cancellation for a full refund?
    Yes, Novotel Cairns Oasis Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Cairns Oasis Resort?
    Yes. Self parking costs AUD 10 per night.
  • Is there a pool at Novotel Cairns Oasis Resort?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Cairns Oasis Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Novotel Cairns Oasis Resort?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of AUD 200 (subject to availability).
  • Are there restaurants at or near Novotel Cairns Oasis Resort?
    Yes, there's an onsite restaurant.
  • What is there to do near Novotel Cairns Oasis Resort?
    Recommended spots to visit include Cairns Aquarium (1-min walk) and Cairns Esplanade (6-min walk), along with Cairns Night Markets (6-min walk) and Cairns Central Shopping Centre (12-min walk).

Recent reviews

Good 7.8 From 861 reviews

Very good 8.0
Good Location, Comfortable Stay
Great shower. Friendly staff. Obviously the food choices are very limited during this time. The shower was great and bed very comfortable. Was happy with the COVID health routines.
Suan, au3 night trip with friends
Very good 8.0
Lovely hotel in a prime location. Family friendly with a great pool. Staff are very friendly and the food was great.
Connie, au8 night family trip
Exceptional 10.0
Good
Very happy and will come back next year again.
Samantha wai yee, au6 night family trip
Good 6.0
Underwhelmed
Hotel is in a good location. Paid the extra money for a pool side room. Room was reasonable size although balcony disappointing, very small and occupied by an aircon unit with no chairs. Room needed a thorough clean. There was a dirty face cloth with hairs all over it under the bathroom vanity. Showers are very loud. Bathroom overall a very poor design, small with a huge door that opens up onto the toilet. The throw pillow on the bed had a food stain on it and was thrown on the floor, only to come back the next day after room servicing to find it back on the bed with the stain hidden facing the pillow - gross. Food stain also on the sheer curtain. Shade on the standing lamp in the corner disgusting. Showers are very loud. Breakfast was reasonable and breakfast Supervisor Deb deserves a mention as she was friendly and helpful. Sadly can't say the same for Marisa on Reception. Food and beverage are way over priced. Ordered a pizza which had to be sent back because the dough wasn't cooked. The waitress was "embarassed" when shown. The second attempt was much better. Thankfully there are many nicer and far cheaper restaurants within walking distance.
au2 night trip
Very good 8.0
au1 night trip

Novotel Cairns Oasis Resort

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