Novotel Cairns Oasis Resort

Photo gallery for Novotel Cairns Oasis Resort

Interior entrance
Pool
Pool
Pool
Terrace/patio

Overview of Novotel Cairns Oasis Resort

UNESCO Sustainable Travel Pledge

Novotel Cairns Oasis Resort

4.5 star property
Luxury hotel with outdoor pool, near Cairns Esplanade

8.6/10 Fabulous

291 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$351
Price available on 1/9/2022
Map
122 Lake St, Cairns, QLD, 4870
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Cairns Central Business District
  • Cairns Esplanade - 6 min walk
  • Cairns Central Shopping Centre - 12 min walk
  • Reef Hotel Casino - 1 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 7 min drive
  • Freshwater Station - 11 min drive
  • Cairns Station - 13 min walk
  • Redlynch Station - 13 min drive

About this property

Novotel Cairns Oasis Resort

Located 4.3 mi (6.9 km) from the airport, Novotel Cairns Oasis Resort puts you 0.3 mi (0.5 km) from Cairns Esplanade and 0.6 mi (1 km) from Cairns Central Shopping Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at Moku , which serves breakfast and dinner. This luxurious hotel also features a poolside bar, a fitness center, and a children's pool. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Covered onsite self parking (AUD 12 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Whale-watching nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (1938 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 38 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of AUD 200 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.2 percent
  • Microwaves are available for AUD 50 per stay

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Covered self parking costs AUD 12 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Mark, 5-night trip
Verified Hotels.com guest review

6/10 Good

Ok
Disappointed with our room, the clock alarm went off at midnight which was extremely annoying. There were no drinking glasses in our room The bathroom was old and in need of a desperate upgrade The towel hook broke. Not worth $360 a night!!! The hotel facilities were good but not impressive in any way!!!
Lisa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good comfortable stay
We had a nice stay at the Novotel. We particularly like the included breakfast. The location is very good and convenient to the restaurants at the esplanade and the rental car companies. The only annoyance is that there are too many pubs on the other side of Lake street towards the pier.
Clifford, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Lagoon Pool Worth It
The rooms are a bit shabby and have a motel feel about them especially the bathroom. The best part about the hotel is the lagoon pool - great for kids.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service was great. Rooms were nice and modern and the pool was amazing, the kids absolutely loved the beach pool.
6-night family trip
Verified Hotels.com guest review

6/10 Good

The property seems nice but our room 174 was dark, humid and uninviting. The floor was wet from the humidity and bedding felt slightly damp and the pillows smelled. Sorry! I wish I could be more positive.
Andrea, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great position, but chairs and carpets stained in restaurant and bath area, the pool looked like it could do with a resurface and lots of areas could do with a waterblast. The hotel is showing its age. We found the hot part of the buffet breakfast was not hot and was quite disappointing.
Phillip, 2-night family trip
Verified Expedia guest review

8/10 Very good

The water flooded the floor in the bathroom every time we had a shower
Michael, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Great stay
Nicholas, 5-night family trip
Verified Wotif guest review

4/10 Fair

Fiona, 1-night trip
Verified Hotels.com guest review