Best Western Asheville Tunnel Road

Photo gallery for Best Western Asheville Tunnel Road

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Outdoor pool
Outdoor pool
Standard Room, 1 King Bed, Accessible, Jetted Tub | Room
Room

Overview of Best Western Asheville Tunnel Road

Best Western Asheville Tunnel Road

2.5 star property
No-frills Asheville hotel with outdoor pool

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
501 Tunnel Rd, Asheville, NC, 28805
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • The Orange Peel - 4 min drive
  • Harrah's Cherokee Center - Asheville - 4 min drive
  • Biltmore Estate - 9 min drive
  • Asheville Outlets - 12 min drive

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

About this property

Best Western Asheville Tunnel Road

Hotel rejuvenated in 2016 and located near Biltmore Estate
Best Western Asheville Tunnel Road provides a business center and more. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a vending machine
  • Luggage storage, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Best Western Asheville Tunnel Road have thoughtful touches such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Grab bar in shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Best Western Asheville Biltmore East
Best Western Asheville East
Best Western Biltmore
Best Western Biltmore Hotel
Best Western Biltmore Hotel Asheville East
Asheville Best Western
Best Western Asheville Tunnel Road Hotel
Best Western Tunnel Road Hotel
Best Western Asheville Tunnel Road
Best Western Tunnel Road
Best Asheville Tunnel Road
Best Western Asheville Tunnel Road Hotel
Best Western Asheville Tunnel Road Asheville
Best Western Asheville Tunnel Road Hotel Asheville

Frequently asked questions

Does Best Western Asheville Tunnel Road offer free cancellation for a full refund?
Yes, Best Western Asheville Tunnel Road does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Asheville Tunnel Road?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Best Western Asheville Tunnel Road on 3 Oct 2022 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Asheville Tunnel Road?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Asheville Tunnel Road?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Asheville Tunnel Road?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of USD 35 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Asheville Tunnel Road?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Asheville Tunnel Road?
You can check in from 3 PM - 3 AM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Best Western Asheville Tunnel Road and nearby?
Best Western Asheville Tunnel Road has an outdoor pool.
Are there restaurants at or near Best Western Asheville Tunnel Road?
Yes. Nearby restaurants include Cheddar's (2 mi), Copper Crown (2.3 mi), and Pomodoros Greek & Italian Cafe (2.4 mi).
What's the area around Best Western Asheville Tunnel Road like?
Best Western Asheville Tunnel Road is located a short 15-minute walk from Asheville Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

I'll be back
I wasn't sure about this hotel when I arrived because it wasn't grouped with other Tunnel Road hotels I'd stayed at before. However, the staff was very friendly and my room appeared newly renovated with beautiful tile in the bath area and new carpet. Also, the free breakfast was awesome. I'd definitely stay here again.
Deborah, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Girls Trip
We were very happy with the accommodations. I was leery since we were on the first floor and I thought it might be noisy, but I can honestly say that this is one of the quietest properties I ever stay at and there were a lot of guests. Extremely clean and breakfast was great.
Jennifer, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Decent room with horrible wifi and staff
The room itself was fine for what it was and the breakfast buffet was pretty good. However, this was overshadowed by the very poor wifi and the reaction of the front desk personnel when informed of the bad wifi. First the young man behind the desk acted as if he didn't believe me ("No one else has complained") and then made no effort to resolve the issue. Truly terrible customer service. There are other similar hotels in the area - try one of the others with presumably better wifi and customer service
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome place!
One of the cleanest hotels I been too, inside and out, will definitely come back.
Elliott, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good location near downtown, but lose the attitude
Nice enough place. The guy behind the desk had an attitude that we didn't appreciate. Kept telling up about irrelevant rules and acyed like he was doing us a favor by letting us stay there; let's face it, this is a fairly expensive yet pretty average motel. Good location near downtown Asheville, but lose the attitude, please.
Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and location
Great hotel! The staff was friendly and helpful! The room was super clean and the bed was comfy. We would definitely stay here again!
Melissa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

James C, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

william, 4-night trip
Verified Hotels.com guest review

4/10 Fair

leonard, 2-night trip
Verified Hotels.com guest review