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1 room, 2 adults

Mandarin Oriental, Miami

5-star5 stars
500 Brickell Key Dr, Miami, FL, 33131, United States of America

Bayfront hotel with spa, near James L. Knight Center
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Bar
Bar is awesome
Food
Delicious food
Room
Great room
Value
Value for money could be better

Mandarin Oriental, Miami

from A$493
  • Junior Suite, 1 King Bed, View
  • Superior Room, 1 King Bed (Island View)
  • Skyline View, Deluxe Room, 2 Double Beds, View
  • Deluxe Room, 1 King Bed, View
  • Skyline View, Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Double Beds, View
  • Veranda, Deluxe Room, 1 King Bed
  • Veranda, Deluxe Room, 2 Double Beds
  • Skyline View, Suite, 1 King Bed, View
  • Suite, 1 King Bed, View
  • Premier Suite, 1 King Bed, View
  • Superior Room, 1 King Bed, Accessible (Island View)
  • Skyline View, Deluxe Room, 1 King Bed, Accessible, View
  • Junior Suite, 1 King Bed, Accessible, View
  • Skyline View, Suite, 1 King Bed, Accessible, View
  • Premier Suite, 1 King Bed, Accessible, View
  • Skyline View, Suite, 1 Bedroom, View
  • Skyline View, Suite, 1 Bedroom, View

What’s around Mandarin Oriental, Miami

Top spots nearby

Recommended by this property

  • James L. Knight Center (9-minute walk)
  • American Airlines Arena (18-minute walk)
  • Vizcaya Museum and Gardens (32-minute walk)
  • Miami Seaquarium (38-minute walk)
  • Lincoln Road Mall (5.6 km)
  • Miracle Mile (7.6 km)
  • University of Miami (10.6 km)
  • Dadeland Mall (15.4 km)

Getting around

  • Miami, FL (MIA-Miami Intl.) - 15 min drive
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.) - 32 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 7 min drive
  • Miami, FL (OPF-Opa Locka Executive) - 23 min drive
  • Fort Lauderdale, FL (FXE-Fort Lauderdale Executive) - 38 min drive
  • Miami Airport Station - 11 min drive
  • Hialeah Market Station - 13 min drive
  • Miami Station - 16 min drive
  • Eighth Street Metromover Station - 11 min walk
  • Tenth Street Promenade Metromover Station - 13 min walk
  • Fifth Street Metromover Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 326 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed 2 complimentary packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 1 per room (up to 30 lbs)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Mandarin Oriental Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

La Mar by Gaston Acurio - Overlooking the ocean, this restaurant specializes in Peruvian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

MO Bar + Lounge - Overlooking the ocean, this cocktail bar specializes in American cuisine and serves breakfast and light fare. Happy hour is offered. Open daily.

Oasis Pool Cafe - This café specializes in American cuisine and serves lunch and light fare. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Mandarin Oriental, Miami’s small print

Also known as

  • Mandarin Oriental Miami Hotel
  • Mandarin Oriental
  • Miami Mandarin Oriental
  • Mandarin Oriental Hotel Miami
  • Mandarin Oriental, Miami Hotel
  • Mandarin Oriental, Miami Miami
  • Mandarin Oriental, Miami Hotel Miami
  • Mandarin Oriental Miami
  • Mandarin Oriental Hotel Miami
  • Mandarin Miami
  • Miami Mandarin Oriental
  • Mandarin Oriental, Miami Hotel Miami
  • Mandarin Oriental
  • Mandarin Miami
  • Miami Hotel Miami

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250.00 per night

Pet deposit: USD 250.00 per stay

Optional extras

Valet parking costs USD 48.00 per night with in/out privileges

Buffet breakfast is offered for an extra charge of USD 33 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 250 per pet, per stay

WiFi is available in guestrooms for USD 15

WiFi is available in public areas for USD 15 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 15 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 773 reviews

Exceptional 10.0
Superb Hotel in an excellent location!!
My wife and I stayed at the Mandarin for the second time. The first was 7 years ago when we first married and chose it for our honeymoon night. That experience was everything one wishes to have in a night as special as that. Now 7 year slater, I decided to surprise her with a one-night stay for her birthday. I rented a deluxe room with a veranda view of the City of Miami and Biscayne Bay. As expected, everything in the room was top quality, from the bedding to the bathroom, to the sunken tub to the balcony, shower, television, room service, elevator security, cleanliness, desk, internet, etc etc. I cannot think of single item of any size or quality that was not 5 star. Downstairs, the bar was fun to drink in. It offered foods dishes of various types, all excellent, at least those were ordered, and a truly professional staff that knew how to make a good drink, right down to a quality martini, shaken not stirred. Of course, everything was expensive, but that is no surprise in Miami 5 star Hotels. I bought my wife a 1 1/2 hour massage that she pronounced amazing!! According to her, and I quote, "the spa is to die for..."! Dinner on the patio of the Azul Restaurant was fabulous with a great view of the waterfront and excellent service and food. In short, I could find nothing I did not like in this hotel visit. I am very happy to have chosen the Mandarin Oriental as the hotel for this stay.
Jose Luciano, usOther trip
Exceptional 10.0
Peaceful hotel on Brickell Key
This is the second time that my boyfriend and I have been to Miami, and the first time we stayed at the Mandarin Oriental and loved it. When we were looking for hotels for the second time around, we made sure that we booked the Mandarin Oriental again - overall, it's a great place to stay. The lobby, bar, and pool area are all fantastic (with my one complaint being the price of food - it was $12 for four small vegetable dumplings and $9 for a bottle of Corona...and $8 for a Bud Light. I realize it's a luxury hotel, but come on, really?). The staff is incredibly friendly and helpful, and you feel welcome from the moment you arrive. We did notice, however, that the quality of room decreases a bit the lower your floor is - we booked a deluxe bay view room and were upgraded to a deluxe veranda room on the 6th floor. The veranda was dirty, though, with chewed gum and cigarette butts on the ground and even cigarette holes burned in the lounge chairs. Because our room was over some common areas, too, we could hear a wedding celebration late at night through the super thin ceiling. We had previously stayed in a superior island view room on a higher floor, which was much quieter and had a much cleaner balcony. I guess this is kind of a nitpick, but I'd recommend trying to book accommodations on a higher floor for a more peaceful experience. Aside from this, though, we had a great time and would definitely return!
M, usRomance trip
Poor 2.0
A huge disappointment; hardly 5 star
This hotel is simply not up to snuff. It is far from a 5 star standard or the standard set by the other Mandarin Oriental properties I've visited. Disappointments and irritations are too numerous to list; no one thing is really a deal breaker but the overall experience is extremely sloppy and shopworn. Here are just a few examples. The property is dated; I understand it hasn't had a major renovation in 16 years -- and it shows (the room design was an attractive modern design -- in the 1990s!). Maintenance is subpar: In our room, we had a non-working coffee maker, burned out light bulbs, and broken TV. Cleanliness is subpar: cleaning is perennially behind in the pool & beach areas, etc. There was cigarette ash on my balcony that wasn't cleaned up. My first room didn't have a coffee maker at all, and only 2 towels for two people. Being charged $15/day for Internet when you are already paying a very high price is just adding insult to injury. All of this is hardly five star. Service is fair at best: waitstaff in pool area were surly; whatever newspaper you requested you are getting the Miami Herald; concierges are friendly but haven't been to the latest restaurants and gave poor directions. I am sure at this price point it would be easy to get a better experience in Miami.
Eric, us4 night romance trip
Good 6.0
Housekeeping need to improve.
I have been in this hotel many time but in this occasion I fineshed very upset with the hotel housekeeping service in two consecutive days I left the room al around 11 am, leaving the green light on for cleaning, when we returned in the evening at 7.00 pm the room was not cleaned. We complain to the manager on duty and he apologiesed for the situation, for me something unacceptable in a 5 star hotel. Another situation that annoying me, was in the restaurant in one of the night with a very chilly wind the waiters each time they opened the doors to the terrace a vey cold draft, I requested if were possible to move another table, was some emptied tables, that were reserved but people did not turn up yet , but the manager of the restaurant did not accept my request, we left the table and went to another restaurant.
jerraz, usOther trip
Good 6.0
Dissapointed guest....
I have been a guest at this and other Mandarin Oriental locations for several years. Recently I booked my trip and submitted my checkout incorrectly, one day before... When I checked in the girl at the front desk told me that she could not modify my checkout because I did it thru Expedia. Then she gave me the front desk´s rate and told me to get back to her 24 hours in advance. When I did, the hotel was completely booked and we had to move out on our last night in Miami! Given the category of the hotel, and considering that I´ve stayed in the property several times in the past years, I think they cannot dissapoint a customer like this. This is extremely inconvenient for the guest. It is the first time that they have asked me to move out from a hotel!
CS, usOther trip

Mandarin Oriental, Miami

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