Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

Real InterContinental Guatemala

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
14 Calle 2-51 Zona 10, Guatemala City, Guatemala, Guatemala

Luxury hotel with spa, near Plaza Fontabella Shopping Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free cots/infant beds
    • In-room childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A+ Was a perfect 2 nights. One of the nicest 5stars. Great location. Breakfast buffet was…May 8, 2018
  • We went March of 2019 and absolutely loved this hotel. The staff was so nice and the…May 31, 2020

Real InterContinental Guatemala

from A$205
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (MOBILITY)
  • Club Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, Accessible (MOBILITY)
  • Club Room
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed

What’s around Real InterContinental Guatemala

Landmarks

  • In Zona 10
  • Plaza Fontabella Shopping Center - 5 min walk
  • The Village Shopping Center - 7 min walk
  • El Obelisco - 14 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 5:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site

  • Valet parking * on site

  • Discounted offsite parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Pool sunloungers
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2000
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa InterContinental has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

The Market - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Tanoshii - This sushi bar specializes in sushi and serves lunch, dinner, and light fare. Open daily.

Saint Honoré - This café specializes in French cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.

Maya Lounge - This bar specializes in international cuisine and serves dinner and light fare. Open daily.

Picasso Stone Flame Oven - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Real InterContinental Guatemala’s small print

Also known as

  • Real InterContinental Guatemala Hotel
  • Real Intercontinental Guatemala Hotel Guatemala City
  • Real InterContinental Guatemala Hotel
  • Real InterContinental Guatemala Hotel
  • Real InterContinental Guatemala Guatemala City
  • Real InterContinental Guatemala Hotel Guatemala City
  • Real InterContinental Guatemala
  • Real Intercontinental Guatemala Hotel Guatemala City
  • Intercontinental Guatemala City
  • Real Intercontinental Guatemala City
  • Real InterContinental Guatemala Guatemala City
  • Intercontinental Guatemala City
  • Real Intercontinental Guatemala City
  • Real InterContinental Guatemala Guatemala City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 10 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Ecolab (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs GTQ 15.6 per day

Rollaway beds are available for GTQ 156.0 per night

Buffet breakfast is offered for an extra charge of GTQ 158 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GTQ 80 per person

Airport shuttle service for children up to age 11 costs GTQ 0

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Real InterContinental Guatemala

  • Does Real InterContinental Guatemala offer free cancellation for a full refund?
    Yes, Real InterContinental Guatemala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Real InterContinental Guatemala?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Real InterContinental Guatemala?
    Yes, there's free self parking.
  • Is there a pool at Real InterContinental Guatemala?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Real InterContinental Guatemala?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Real InterContinental Guatemala?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Real InterContinental Guatemala?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by Real InterContinental Guatemala?
    Yes, a shuttle from the airport to the hotel is available from 5:00 AM to 11:00 PM on request. The charge is GTQ 80 per person.
  • What is there to do near Real InterContinental Guatemala?
    Recommended spots to visit include Plaza Fontabella Shopping Center (5-min walk), The Village Shopping Center (7-min walk), and El Obelisco (14-min walk).

Recent reviews

Exceptional 9.4 From 393 reviews

Very good 8.0
meh
I didn't prepay breakfast with the room, and the hotel would have charged me $25/each for breakfasts, which is a little high. The hallways and elevator lobbies smell moldy, and we had to change our original room because of a mold smell. The staff was helpful on the change.
christopher, us3 night family trip
Very good 8.0
Food priced
Juan, us2 night trip
Exceptional 10.0
best in town!
best buffet breakfast we had in Guatemala ever. good service, affordable prices. we highly recommended.
selene, us1 night trip
Exceptional 10.0
Friendly atmosphere
It was a great experience a home away from home all the staff is very friendly
Emilio, us3 night family trip
Very good 8.0
Hotel was good, room was smaller than I thought it would be
Rasheed, us2 night trip
Exceptional 10.0
Best option in Guatemala City
Great service. Conveniently located close to the airport. Clean, well designed, best chain I have been in Guatemala. Certainly the best option for hotel I have stayed in while In Guatemala City.
Rossana, us3 night business trip
Exceptional 10.0
Staffs were all great and kind and breakfast was nice and lots of choices. I stayed many other hotels in this city before, but real intercontinental is the best. Ill definitely comeback here.
kr1 night business trip
Very good 8.0
Good stay
Everything went well, the only down side is that they charged me additional $120 because my daughter was 14 years old, and in their internal policy she is an adult already. This is not listed in Hotels.com and should it should be listed to warn the guest.
us6 night family trip
Exceptional 10.0
Best place in Guatemala City!
Le mejor de Guatemala City!
Elizabeth, us1 night business trip
Exceptional 10.0
Quiet and neat rooms!!
Great service! Super quiet and neat rooms! Various dining options in hotel and walking too!!
Guillermo, us2 night business trip

Real InterContinental Guatemala

Is the description of this property not correct? Tell us