ibis Medellin

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Overview of ibis Medellin

UNESCO Sustainable Travel Pledge

ibis Medellin

3.0 star property
3-star hotel with restaurant, near Lleras Park

8.4/10 Very good

298 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Calle 20 N 44 16, Medellín, Antioquia, 5001000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Bathtub or shower
  • Flat-panel TV
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 29 min walk
  • Botero Plaza - 16 min drive
  • Santafé Mall - 15 min drive
  • El Tesoro Shopping Park - 18 min drive
  • Arvi Park - 91 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 42 min drive
  • Industriales Station - 13 min walk
  • Poblado Station - 19 min walk
  • Exposiciones Station - 21 min walk

About this property

ibis Medellin

Ibis Medellin puts you 1.5 mi (2.4 km) from Lleras Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out La Table Rouge, which serves international cuisine and is open for lunch and dinner. A snack bar/deli and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Industriales Station is just 13 minutes by foot.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 13 floors


  • Check-in time from 3:00 PM - 9:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Parents must have child's birth certificate and photo ID*


  • Pets allowed (dogs only, 1 per room, up to 33 lbs)*
  • Restrictions apply*


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Snack bar/deli

Working away

  • 24-hour business center
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas


  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet


  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


La Table Rouge - This restaurant specializes in international cuisine and serves lunch and dinner.
Rendez Vous - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of COP 39200 for adults and COP 35000 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Pets are allowed for an extra charge of COP 60000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

ibis Medellin Hotel
ibis Medellin Hotel
ibis Medellin Medellín
ibis Medellin Hotel Medellín

Frequently asked questions

Does ibis Medellin offer free cancellation for a full refund?
Yes, ibis Medellin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ibis Medellin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis Medellin?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of COP 60000 per pet, per night.
Is parking offered on site at ibis Medellin?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Medellin?
You can check in from 3:00 PM - 9:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near ibis Medellin?
Yes, La Table Rouge offers international cuisine. Nearby restaurants include Mercado del Río (6-min walk), Donde Bupos (12-min walk), and 20 Mission Cerveza (15-min walk).
What's the area around ibis Medellin like?
Ibis Medellin is a short 1-minute walk from Medellin's Museum of Modern Art and 17 minutes' walk from Medellin General Hospital. Travelers give top marks for the hotel's prime location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

One night stay - layover
Went solo. No issues with the room except the bed was a little hard. Worth the price for the money spent. Would stay again
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good for business stays
Nice hotel, good wifi, excellent breakfast, although it doesn't vary during the day, it has many options, kudos for the fruit's options. The room is small but with what is needed, good size TV, hot shower, AC, it was cleaned every day, so no complaints. The restaurant menu (lunch/dinner) is not very good, with limited options, recommend to go to other restaurants around.
16-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
Hotel conveniently located, very clean and the staff is incredibly helpful. The rooms are a bit small, as all ibis hotels are, but have all the amenities that you would need. Breakfast is all right, but staff will make omelettes for you as you like them. Mercado deal Rio is a 5 min walk from the hotel and it has many great eating/drinking options . Taxi or Uber is easily available from the location. I booked the Communa 13 tour from the tour guide at the hotel lobby and was very satisfied! All in all a great stay !
Rahul, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mejorar condiciones de la cama
Aron, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Run away!
Room was really small. a product to clean the room that smells strong and gives a headache Food not good and expensive. Staff who don't speak English
laetitia, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Extremely bare bones basic room, had a really hard time getting help at the front desk (poor communication when trying to book a taxi, which was delayed and ultimately cancelled - I found another one so I could make my flight in time). Medellin has other better options - i stayed at another much nicer hotel at this price point (at the one before this one, I felt my stress melt away, whereas I felt stressed at Ibis . Didn’t feel like staff was happy to help). Booked last minute but not sure I would book again. On the bright side, kind barista at the cafe.
SHUYI, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel. The manager seemed to have a very bad attitude and was not friendly. The check out lady that help was very helpful and ensured I received my refund.
Derrick, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

terrible rooms, AC NOT WORKING, terrible mattress as hard a s a plank, pillow terrible, no room service, no fridge, wifi come and goes,only on hand soap for hair, body. very bad place avoid it. only positive was the staff and clealiness other then that don t thriw your money away. bed was so bad i has to get a lower back massage in lleras spa. the worse
Angel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Melba, 1-night trip
Verified Expedia guest review

6/10 Good

everything was excellent except the room. very small. slow wifi. shower not really hot water and the beds werent good. the staff cleanliness and location was excellent
david, 16-night trip with friends
Verified Expedia guest review