The Cliff Bay, by PortoBay

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The Cliff Bay, by PortoBay puts you a short five-minute drive from Funchal Marina. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Il Gallo d'Oro, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
The current price is AU$587
includes taxes & fees
1 Nov - 2 Nov

Why we love this property

Work and play paradise
Tackle business tasks in the hotel's meeting rooms and business centre, then melt away stress with spa treatments. A waterfront location adds scenic charm.
Waterfront spa sanctuary
The full-service spa offers daily treatments in scenic outdoor areas and couples rooms. A sauna, hot tub, and peaceful garden complete this waterfront haven.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Double or Twin Room, Sea View

A hotel room with a bed, bedside tables, a desk, a chair, a large mirror, and a view of the sea through large windows.

Superior Double or Twin Room, Sea View

9.4 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Junior Suite, Sea View

A hotel room with a bed, a TV, a sofa, a coffee table, and a balcony with a view.

Junior Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double or Twin Room, Bay View (Funchal Bay)

A hotel room with a large bed, a sofa, a small table, and a balcony with a view of the sea.

Double or Twin Room, Bay View (Funchal Bay)

9.4 out of 10
Exceptional
(22 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Superior Double or Twin Room, Bay View (Funchal Bay)

A hotel room with a large bed, a desk with a laptop, a chair, a small table with a lamp, and a view of the sea.

Superior Double or Twin Room, Bay View (Funchal Bay)

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Family Room, 1 Bedroom, Ocean View

A hotel room with two beds, a sofa, a chair, and a small table.

Family Room, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, City View

A hotel room with two beds, a sitting area with a table and chairs, and a balcony with a view of the mountains.

Family Room, 1 Bedroom, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a sofa, a small table, and a chair. There is a balcony with a view of buildings and trees.

Standard Double or Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Suite, Sea View

A modern living room with a sofa, ottoman, coffee table, and armchair. A large window offers a view of a city and hills.

Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double or Twin Room, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Double or Twin Room, Sea View

9.4 out of 10
Exceptional
(14 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Twin Room, Partial Sea View

A hotel room with a bed, a sofa, a small table, and a chair. There is a balcony with a view of the ocean and palm trees.

Twin Room, Partial Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Double Room Single Use, Partial Sea View

A hotel room with a bed, a sofa, a small table, and a chair. There is a balcony with a view of the ocean and palm trees.

Double Room Single Use, Partial Sea View

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 4

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includes taxes & fees
1 Nov - 2 Nov
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About the area

Map
Estrada Monumental 147, Funchal, 9004-532

What's nearby

  • Lido Bathing Complex - 12 min walk - 1.0 km
  • Madeira Casino - 19 min walk - 1.6 km
  • Centro Comercial Forum Madeira - 3 min drive - 1.6 km
  • Funchal Marina - 4 min drive - 2.3 km
  • CR7 Museum - 4 min drive - 2.7 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Os Arcos Restaurant - ‬10 min walk
  • ‪Avista Asia - ‬1 min walk
  • ‪Local - ‬6 min walk
  • ‪Villa Cipriani - ‬1 min walk
  • ‪Monumental Bar - ‬6 min walk

About this property

The Cliff Bay, by PortoBay

  • The Cliff Bay, by PortoBay puts you a short five-minute drive from Funchal Marina. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Il Gallo d'Oro, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 202 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Half Board rate plans do not include drinks.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (EUR 15 per day)
    • Uncovered on-site extended parking (EUR 10 per day)

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Spa at The Cliff Bay has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Dining

Il Gallo d'Oro – This restaurant specialises in international cuisine and serves breakfast and dinner. 2-star Michelin rating. Open select days.
The Rose Garden – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
The Blue Lagoon – This beach restaurant specialises in international cuisine and only serves lunch. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 33.50 per room (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 80.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Covered self-parking costs EUR 15 per day
  • Uncovered extended parking costs EUR 10 per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Drinks are not included in rate plans that include meals.

Also known as

Bay Cliff
Cliff Bay
Cliff Bay Funchal
Cliff Bay Hotel
Cliff Bay Hotel Funchal
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Hotel Madeira
Cliff Bay Porto Funchal
The Cliff Bay (Porto Bay) Madeira/Funchal
The Cliff Bay Hotel
The Cliff Bay Funchal
The Cliff Bay Hotel Funchal

Frequently asked questions

Does The Cliff Bay, by PortoBay offer free cancellation for a full refund?

Yes, The Cliff Bay, by PortoBay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Cliff Bay, by PortoBay?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at The Cliff Bay, by PortoBay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Cliff Bay, by PortoBay?

Yes. Self-parking costs EUR 15 per day. Extended parking costs EUR 10 per day.

Is an airport shuttle service offered by The Cliff Bay, by PortoBay?

Yes, an airport shuttle is available. The charge is EUR 33.50 per room one-way.

What are the check-in and check-out times at The Cliff Bay, by PortoBay?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at The Cliff Bay, by PortoBay?

No, this hotel doesn't have a casino, but Madeira Casino (16-min walk) is nearby.

What is there to do at The Cliff Bay, by PortoBay and nearby?

Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Cliff Bay, by PortoBay also has an outdoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near The Cliff Bay, by PortoBay?

Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and ocean views.

What's the area around The Cliff Bay, by PortoBay like?

The Cliff Bay, by PortoBay is located on the waterfront, a short 9-minute walk from Lido Bathing Complex and 16 minutes' walk from Madeira Casino.

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Reviews

The Cliff Bay, by PortoBay Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a culinary experience with a focus on quality, offering a wide selection of fresh and delicious options. (27 reviews)
  • The pool area was beautiful, well-maintained, and offered stunning ocean views with a saltwater pool and elevator access to the ocean dock. (13 reviews)
  • The hotel's restaurants offered excellent food and exceptional service, with many guests praising the quality and variety of their dining experience. (19 reviews)
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Popular mentions

Service staff
View
Location
Room
Breakfast
Food
Amenities
Gardens
Restaurant
Ocean view

Reviews

Verified review

8/10 Very good

Great hotel. It is expensive but it is in an excellent location. Amazing pool and really good breakfast. The happy hour is excellent at the cliff bay bar.
Verified review

10/10 Exceptional

Excellent hotel, ideally located with fantastic amenities and direct sea access
Verified review

10/10 Exceptional

Lovely hotel amazing food very helpful staff. Lovely pool areas.
Verified review

10/10 Exceptional

Room and views were amazing, very relaxing place and very clean and cozy. We had a very relaxing stay.
Verified review

10/10 Exceptional

Great room, great service and very clean.
Verified review

10/10 Exceptional

Pure luxury in a fantastic location for exploring Funchal. Couldn't fault the hotel, everything was exquisite. We booked a superior room which meant we had a few extra perks (like having a separate breakfast restaurant with table service to name one) and the seam view balcony was huge. Overall we fully recommend the Cliff Bay
Verified review

10/10 Exceptional

Amazing views!!! Beautiful
Verified review

10/10 Exceptional

Clean room. Amazing food. Excellent spa.
Verified review

10/10 Exceptional

We had a great time at the Cliff Bay! We absolutely enjoyed every minute of our stay there. From a birthday celebration at Avista restaurant to our rooms' comfort and stunning views to delicious buffet breakfast every morning to spending time at the pool. No little detail was spared and the quality of service was superb. The staff made sure we had a great time and had everything we needed. We will definitely stay at this property again when we come back to Madeira. Thank you for your hospitality!
Verified review

10/10 Exceptional

Excellent staff. Excellent location, excellent breakfast, excellent amenities, everything excellent.
Verified review

6/10 Good

I travelled here with my two children Breakfast was great Pool area great Food at their restaurants was pretty sub par/overpriced but deserts were good Hotel staff were knocking on door for water/house cleaning very early 8/9am - it was really annoying as we were sleeping - Also would knock on door when my kids were sleeping at 9:30pm asking for turndown service Staff are pleasant it just seems overpriced Rooms outdated View incredible though
Verified review

10/10 Exceptional

Beautiful, access to the ocean, great location, great staff
Verified review

10/10 Exceptional

Everything was perfect the staff answered questions gave you great information and room was clean can’t wait to come back with kids and their kids
Verified review

10/10 Exceptional

Hotel was great. Very friendly staff. Food was good at all restaurants
Verified review

10/10 Exceptional

Amazing hotel, great location and water view Great dinning option
Verified review

10/10 Exceptional

Wonderful hotel at top end of Madeira. Spotlessly clean, friendly staff and good breakfast.
Verified review

8/10 Very good

My stay was very relaxing and peaceful. Everyone is different, but I would have preferred a buffet in the evening instead of a restricted section from a menu list. Overall, it wasn’t bad at all
Verified review

10/10 Exceptional

Great place for a vacation. Large rooms, great loungers by the pool, and water access.
Verified review

10/10 Exceptional

Well maintained, good location with amazing views and great service
Verified review

10/10 Exceptional

Phenomenal hotel & staff. It’s close in proximity to so many activities or you can choose to stay and relax while having the best views!
Verified review

10/10 Exceptional

Staff helpful, restaurant excellent and facilities very goid
Verified review

10/10 Exceptional

The location and views were amazing. Staff were helpful attentive throughout our whole stay. Would definitely go back.
Verified review

10/10 Exceptional

Great hotel, fantastic service. Highly recommended.
Verified review

10/10 Exceptional

Lovely place. Beautiful view and fantastic amenities
Verified review

10/10 Exceptional

Beautiful hotel with lots of touches that elevated it- the flower displays are stunning, the staff are friendly, helpful and attentive. Breakfast was fabulous. We will be back !