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Occidental Marco Polo

Photo gallery for Occidental Marco Polo

Exterior
Private beach, white sand
2 indoor pools, outdoor pool, pool umbrellas, pool loungers
2 indoor pools, outdoor pool, pool umbrellas, pool loungers
2 indoor pools, outdoor pool, pool umbrellas, pool loungers

Overview of Occidental Marco Polo

Occidental Marco Polo

4.0 star property
Hammamet beachfront resort with 3 restaurants, spa

8.0/10 Very good

100 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$78
Price available on 9/12/2022
Map
Yasmine Hammamet, Hammamet, 08050
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Swim-up bar
  • Room service
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Enfidha (NBE) - 35 min drive

Restaurants

  • Barberousse Beach Club - 6 min walk
  • Le Voilier - 10 min walk
  • باكرز بيتزا - 10 min walk
  • Bouillabaisse - 11 min walk
  • Canari Tutti Frutti - 11 min walk

About this property

Occidental Marco Polo

Occidental Marco Polo offers a private beach and puts you near activities such as scuba-diving, windsurfing and sailing. There's plenty of fun with the 2 indoor pools and outdoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and Ayurvedic treatments. Serving regional cuisine, Tunisia is one of 3 restaurants and 3 bars/lounges. A free kid's club, a fitness centre and a sauna are other highlights at this upmarket resort. Fellow travellers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Occidental Marco Polo are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Sailing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Languages

Arabic, English, French, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 464 units

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • 3 bars/lounges
  • Swim-up bar
  • Coffee shop
  • BBQs
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Mini golf
  • Pool table
  • Bike rentals nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • 2 indoor pools
  • Designer shops on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • English
  • French
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

All-inclusive room rates at Occidental Marco Polo are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Sailing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Spa

Aquamares has 5 treatment rooms. Services include body wraps and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, reflexology and thalassotherapy.

Dining

Tunisia – This restaurant specialises in regional cuisine.
Samarkanda – This restaurant specialises in Asian cuisine. Reservations are required.
Mediterannee – This restaurant specialises in Italian cuisine and only serves light fare. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed during November, December, January, February, March and April.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

ClubHotel Marco Polo
ClubHotel Riu Marco
Concorde Marco Polo Hammamet
ClubHotel Riu Marco Polo Hammamet
ClubHotel Riu Marco Polo Hotel
ClubHotel Riu Marco Polo Hotel Hammamet
Marco Polo Riu
Marco Riu
Riu Marco
Riu Marco Polo
ClubHotel Riu Marco Polo Resort Hammamet
ClubHotel Riu Marco Polo Resort
Concorde Marco Polo All Inclusive Hammamet
Concorde Marco Polo All Inclusive
Concorde Marco Polo
Concorde Marco Polo Resort Hammamet
Concorde Marco Polo Resort
Concorde Marco Polo
Occidental Marco Polo Resort
Occidental Marco Polo Hammamet
Occidental Marco Polo Resort Hammamet

Frequently asked questions

Is Occidental Marco Polo currently open?
The property is closed during November, December, January, February, March and April.
How much does it cost to stay at Occidental Marco Polo?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Occidental Marco Polo on 9 Dec 2022 start from AU$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Occidental Marco Polo offer free cancellation for a full refund?
Yes, Occidental Marco Polo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Occidental Marco Polo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Occidental Marco Polo?
Yes, there are 2 indoor pools, an outdoor pool and a children's pool.
Are pets allowed at Occidental Marco Polo?
Sorry, pets aren't allowed.
Is parking offered on site at Occidental Marco Polo?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Marco Polo?
You can check in from 2:00 PM - 8:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Occidental Marco Polo?
No, this resort doesn't have a casino, but Casino La Medina (3-min drive) is nearby.
What is there to do at Occidental Marco Polo and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Occidental Marco Polo also has 3 bars, a private beach and an outdoor pool, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Occidental Marco Polo?
Yes, there are 3 on-site restaurants, featuring regional cuisine. Nearby restaurants include Barberousse Beach Club (6-min walk), Le Voilier (10-min walk) and باكرز بيتزا (10-min walk).
Does Occidental Marco Polo have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Occidental Marco Polo like?
Occidental Marco Polo is a short 14-minute walk from Port Yasmine and 18 minutes' walk from Carthage Land.

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Exceptional

Everything was wonderful
Walid, 2-night family trip
Verified Expedia guest review

8/10 Very good

satisfaction
generally we were satisfied, it was amazing to be there. i love the staff very polite and friendly.
Mohamed, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Extremely disappointing
From checking in to checking out the customer service was awful. They claim to be a 4* hotel however their is no room service or wifi in the bedrooms apart from the main reception area. The porter refused to help with taking the luggage to the bedroom and taking out from bedroom. I paid for a double room with double bed and sea view and was given a room with two single beds and no sea view. When asked why they refused to provide me with a reason. The breakfast and dinner buffet hardly had enough food. They close restaurant at 20.30. Very frustrating and awful stay for me and my husband.
Zara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The staff are very
seifeddine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel would stay here again
Astrid, 18-night trip
Verified Expedia guest review

10/10 Exceptional

Very good Everyone in hotel staff and restaurant
1-night trip
Verified Expedia guest review

10/10 Exceptional

Concorde Marco Polo
Good hotel, friendly and helpful stuff. Always nice atmosphere and food. Love this place
Anna, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Having returned home to find my entire hotel bill has been duplicated/taken 3 times, whatever positives of this hotel are completely overshadowed by this incident. I spoke to the hotel manager at the time in regards to my concerns over the duplicate payments after being told they had been “rejected”, which was refuted by my bank who confirmed they had been approved. The hotel insisted this couldn’t possibly be the case! I now find myself in the position of having to spend my own time and effort recovering these monies. In the meantime the hotel refused to return my passport on the basis I hadn’t paid for the room! DO NOT book this hotel unless you pay in advance. It’s either a scam or complete incompetence in regards to the front desk at this hotel. Deeply unhappy with the whole experience.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

I liked everything, you are asking too much writing, everything is not enough ?
8-night family trip
Verified Expedia guest review

6/10 Good

7-night trip
Verified Expedia guest review