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Casa Dann Carlton Hotel & Spa, Bogota

4 stars
Calle 93B N° 19-44BogotaDistrito CapitalColombia, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Location
Location is ok
424See all 424 Hotels.com reviews
From 402 reviewsTripAdvisor Traveller Rating

Casa Dann Carlton Hotel & Spa, Bogota

Hotel Info: 1800 846 835

from A$118
  • Superior Room
  • Executive Room
  • Standard Apartment
  • Apartment (Duplex)
  • VIP, Suite
  • Superior Room, 2 Double Beds
  • Run of House
  • Apartment (Single)
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 327 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 1 PM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport drop off (available on request) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Casa Carlton
  • Casa Dann Carlton
  • Casa Dann Carlton Bogota
  • Casa Dann Carlton Hotel
  • Casa Dann Carlton Hotel Bogota
  • Hotel Casa Dann Carlton
  • Casa Dann Carlton Hotel And Spa

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge of USD 250000

Airport shuttle service is offered for an extra charge of USD 45 per vehicle

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 581
  • Conference space size (meters) - 54
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Elixia has 4 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

La Trattoria - This restaurant serves breakfast only. Open daily.

Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.

Casa Dann Carlton Hotel & Spa, Bogota’s small print

Also known as

  • Casa Carlton
  • Casa Dann Carlton
  • Casa Dann Carlton Bogota
  • Casa Dann Carlton Hotel
  • Casa Dann Carlton Hotel Bogota
  • Hotel Casa Dann Carlton
  • Casa Dann Carlton Hotel And Spa

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge of USD 250000

Airport shuttle service is offered for an extra charge of USD 45 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 424 reviews

Casa Dann Carlton Hotel & Spa, Bogota
Poor1.0 / 5
I would not recommend this hotel
I would not recommend this hotel. The hotel is surrounded by an area under construction. They also hosted seminars with more than 300 daily guests and it's almost impossible to use the lift. They are under staff and you may need 1.5 hours to check out.
6 night business trip
Casa Dann Carlton Hotel & Spa, Bogota
Outstanding5.0 / 5
Great location
Great stay, excellent service
1 night romance trip
Casa Dann Carlton Hotel & Spa, Bogota
Outstanding5.0 / 5
A pleasure staying here!
We got in at 2pm and our room wasn't ready yet so they were nice enough to upgrade us to vip status, that just put a wow factor to the trip, everyone was so nice, and accommodating, I absolutely loved our stay, pool and spa were very nice and breakfast buffet is incredible, I booked 2 nights and ended up staying 3!!! Love this place!
2 night romance trip
Casa Dann Carlton Hotel & Spa, Bogota
Excellent4.0 / 5
Good room, good laundry service. Slow front desk service.
2 night business trip
Casa Dann Carlton Hotel & Spa, Bogota
Outstanding5.0 / 5
Great hotel in Chico area of Bogota.
We had a great time. I love this hotel. I would stay there again. Room was very nice. Stayed on the 7th floor and it was nice and quiet in the room.
8 night romance trip

See all reviews

Casa Dann Carlton Hotel & Spa, Bogota

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