Britannia Basingstoke Country Hotel & Spa

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Indoor pool
Indoor pool
Indoor pool
Room

Overview of Britannia Basingstoke Country Hotel & Spa

Britannia Basingstoke Country Hotel & Spa

4.0 star property
4-star hotel in Hook with indoor pool and restaurant

6.4/10 Good

832 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • West Green House Garden - 11 min drive
  • Festival Place - 9 min drive
  • The Anvil - 9 min drive
  • Wellington Country Park - 10 min drive
  • Basingstoke Leisure Park - 12 min drive
  • North Wessex Downs - 12 min drive
  • Milestones Museum - 14 min drive
  • Basingstoke Golf Club - 11 min drive
  • Farnham Castle - 13 min drive
  • Lagoona Park - 17 min drive
  • Madejski Stadium - 22 min drive

Getting around

  • Heathrow Airport (LHR) - 33 min drive
  • Southampton (SOU) - 37 min drive
  • Winchfield Station - 6 min drive
  • Basingstoke Station - 10 min drive
  • Hook Station - 23 min walk

About this property

Britannia Basingstoke Country Hotel & Spa

When you stay at Britannia Basingstoke Country Hotel & Spa, you'll be within a 15-minute drive of North Wessex Downs. Guests can take a dip in the indoor pool or grab a bite to eat at Scures Restaurant, which serves breakfast and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this upscale hotel. The pool and overall property condition get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Meeting rooms
  • Computer station
  • Conference space (9623 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Polish

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Scures Restaurant - This restaurant serves breakfast and dinner.
Lounge Bar - This bar serves lunch, dinner, and light fare.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for GBP 7 per 24-hour period (rates may vary)
  • WiFi is available in public areas for GBP 7.00 per night (rates may vary)
  • Breakfast costs between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 15.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 25 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property accepts credit cards and debit cards.

Also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Frequently asked questions

Overall score and ratings

6.4

Good

6.9/10

Cleanliness

6.8/10

Staff & service

6.5/10

Amenities

5.9/10

Property conditions & facilities

6.1/10

Eco-friendliness

6/10 Good

The place seems to be headless. Tere was no management visible. When I went in, no one around know the way to go to the room slotted to me. I asked couple of people at the reception/bar but the person had no clue. I come from Hotel Management background and may be a bit over critical. The room slotted to me had no windows and was unbearably stuffy. I had to request for a change of room which was immediately accepted. It is not a bad place for a stay but could do better in terms of management and customer service.
Anil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Is refugee hotel
Was nice hotel from the outside, didn't know it was housing lots of refugee families until we got there, there were lots of security officers onsite due to this, there was lots of noise up until 9pm but realised that this was their 'home'. Aside from that, the staff were lovely, the pool area and gym was nice, the bed was OK, a little bit bouncy for us, the slightest movement and you feel it lol. We would not have chosen the hotel had we known about the refugees there, felt it was a little bit intimidating 🙄
Lea, 1-night trip
Verified Hotels.com guest review

6/10 Good

1 window didn’t open. Had no blind very light in the morning. No daily tray service or bin emptied
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Awful
Raymond, 2-night trip
Verified Hotels.com guest review

6/10 Good

A mixed experience
The communal areas were reasonably clean, however our room left a lot to be desired. The toilet was leaking and the flush handle for it was missing, a threaded bolt left in its place. The lack of plug sockets in combination with the very short power cable meant the kettle had to be placed on a chair next to the window to prevent it from falling over when used and while the bed was clean, the other furniture in the room had clearly not been shown the same level of care at any point in it’s life. The staff were very friendly and polite, and we were never left waiting around for drinks at the bar or with any queries at the front desk. While the cleanliness was disappointing, overall I would say that the hotel is very much a case of you get what you pay for. I would be hard pressed to recommend the hotel as a luxury experience but as a place to put your head down if you need somewhere to stay when in the area, it is adequate.
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phil, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lisa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very dated
Lots of security guards there no explanation as to why
m, 1-night trip
Verified Hotels.com guest review