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Capsis Astoria Heraklion Hotel

4.0 star property
Family-friendly hotel with 3 restaurants, near Heraklion Port

Choose dates to view prices

Escape to Capsis Astoria Heraklion Hotel, a family-friendly haven near Heraklion Port. Unwind by the rooftop pool or treat yourself to a rejuvenating massage at the spa, followed by Mediterranean cuisine at one of three on-site restaurants. With coffee shops and an arcade/game room, there’s something for everyone.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • 24-hour business centre

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
The current price is AU$173
includes taxes & fees
31 Aug - 1 Sept

Why we love this property

Work and play paradise
This hotel in the city center's entertainment district features a 24-hour business centre, meeting rooms, massages, and round-the-clock room service.
Dining variety galore
Discover 3 restaurants with Mediterranean and international cuisine, plus 2 cafes and bars. Experience buffet breakfasts and unique private wine tours.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room Street View

A modern hotel room with a large bed, a view of the city, and a balcony.

Superior Room Street View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a bedside table with a phone, and a wall-mounted light.

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

A hotel room with a large bed, bedside tables, a mirror, and a wooden headboard.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room Street View

A modern hotel room with a large bed, a view of the city, and a balcony.

Triple Room Street View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Room for Guests with Special Needs and Abilities

A hotel room with a large bed, wooden headboard, bedside tables, and a wardrobe.

Executive Room for Guests with Special Needs and Abilities

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room

A modern hotel room with a large bed, bedside tables, a desk, and a small refrigerator.

Comfort Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room Grand View

A modern hotel room with a large bed, a view of the city, and a balcony.

Superior Room Grand View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, a bedside table, a wall-mounted TV, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Business Suite, Balcony

Business Suite, Balcony

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is AU$252
includes taxes & fees
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About the area

Map
11 Eleftherias square, Heraklion, Crete Island, 71201

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.0 km
  • Heraklion Town Hall - 3 min walk - 0.3 km
  • Lions Square - 3 min walk - 0.3 km
  • Morosini Fountain - 3 min walk - 0.3 km
  • Heraklion Port - 12 min walk - 1.0 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 17 min drive

Restaurants

  • ‪Τυράκι - ‬2 min walk
  • ‪Hari's Creperie - ‬1 min walk
  • ‪Χόβολη - ‬6 min walk
  • ‪Capsis Cafe - ‬1 min walk
  • ‪Minos - ‬1 min walk

About this property

Capsis Astoria Heraklion Hotel

  • Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you within a 15-minute walk of Heraklion Port. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Capsis, one of 3 restaurants, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 131 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 8 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (EUR 20 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Private winery tours
  • Beach nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4650 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1966
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells

Room amenities

Be entertained

  • 28-inch Smart TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Capsis – This bistro specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Erofilli – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Aegea View Pool Bar/Resto – This beach restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per accommodation, per stay

Parking

  • Covered valet parking costs EUR 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 6:00 PM
  • The seasonal pool is open from May to September

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel offer free cancellation for a full refund?

Yes, Capsis Astoria Heraklion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Capsis Astoria Heraklion Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 6:00 PM.

Are pets allowed at Capsis Astoria Heraklion Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Capsis Astoria Heraklion Hotel?

Yes. Valet parking costs EUR 20 per day.

What are the check-in and check-out times at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Capsis Astoria Heraklion Hotel and nearby?

Have fun with nearby activities such as boat tours, fishing and mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities such as 2 bars, a seasonal outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Capsis Astoria Heraklion Hotel?

Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and ocean views.

What's the area around Capsis Astoria Heraklion Hotel like?

Capsis Astoria Heraklion Hotel is in the heart of Heraklion, a short 15-minute walk from Heraklion Port and 4 minutes' walk from Lions Square. Travellers say that the area is walkable and good for shopping.

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Reviews

Capsis Astoria Heraklion Hotel Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was substantial, varied, and delicious with a wide range of options. (44 reviews)
  • The rooftop pool and bar area was a highlight, offering a refreshing dip, lovely food, great service and amazing views. (38 reviews)
  • The restaurant offered a lovely variety of options, delicious food, and great prices with a fantastic breakfast buffet and a pet-friendly atmosphere. (17 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Food
Rooftop pool
Restaurant
Bar
Bed
Airport

Reviews

Verified review

10/10 Exceptional

Excellent room and very friendly and helpful staff.
Jacqueline, 1-night trip
Verified review

10/10 Exceptional

Clean, safe, wonderful staff
Glenn, 1-night trip
Verified review

10/10 Exceptional

Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Jacqueline, 1-night trip
Verified review

8/10 Very good

Excellent location, great breakfast,
Juraj, 3-night trip
Verified review

10/10 Exceptional

The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area
Mark, 1-night trip
Verified review

10/10 Exceptional

Great central location, close to shopping and dining. Would stay there again.
Morgan, 1-night trip
Verified review

8/10 Very good

The location of the hotel was perfect for sightseeing of Crete island.
Yoshiyuki, 1-night trip
Verified review

8/10 Very good

Central location

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Yvonne, 4-night trip
Verified review

10/10 Exceptional

Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Jeffrey, 3-night trip
Verified review

10/10 Exceptional

Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Lucy, 6-night trip
Verified review

10/10 Exceptional

Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.
Harrison, 1-night trip
Verified review

10/10 Exceptional

Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
George, 2-night trip
Verified review

10/10 Exceptional

Excellent service. Very clean and staff is very helpful and cheerful.
Andy, 1-night trip
Verified review

10/10 Exceptional

We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Danice, 2-night trip
Verified review

10/10 Exceptional

Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
George, 3-night trip
Verified review

10/10 Exceptional

Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
GEORGIOS, 3-night trip
Verified review

8/10 Very good

Good value well located hotel

Very well located hotel, very close to archeology museum and short walk to Venetian harbour and other attractions. V friendly and helpful staff , generous buffet breakfast V nice roof top pool
christopher, 2-night trip
Verified review

8/10 Very good

Great location for the town & travel connections. Nice roof top pool & bar
simon, 4-night trip
Verified review

8/10 Very good

Location great, rooftop swimming pool and bar superb, not sure I liked the sink not being in the bathroom although it was a very lovely sink
Fiona, 8-night trip
Verified review

10/10 Exceptional

Top Hotel

We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.
Jacqueline, 1-night trip
Verified review

10/10 Exceptional

Clean comfortable room. Great beach access.
Amanda, 3-night trip
Verified review

10/10 Exceptional

Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.
denisa, 2-night trip
Verified review

10/10 Exceptional

The location was close enough to the port for walking and sightseeing. It was also very close to the museum. The service was exceptional. I would definitely stay there again.
Athanasios, 3-night trip
Verified review

10/10 Exceptional

Fabulous Stay

A wonderful stay. Hotel was centrally located with great access to everything. Rooftop pool and bar was a particular highlight. Cannot recommend enough for a stay in Heraklion. Staff were so friendly and helpful too.
Maddison, 5-night trip
Verified review

10/10 Exceptional

Nice hotel with great roof top pool with lots of deck chairs, towel service, and a bar! Also really nice breakfast buffet included with your room. Comfy room with beautiful view from balcony. Enjoyed our stay very much!
Elizabeth, 3-night trip