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Capsis Astoria Heraklion Hotel

Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
Exterior
Executive Double or Twin Room | Beach/ocean view
3 restaurants, breakfast, lunch and dinner served, Mediterranean cuisine
Reception

Overview of Capsis Astoria Heraklion Hotel

VIP Access

Capsis Astoria Heraklion Hotel

4.0 star property
4-star hotel with 3 restaurants, near Heraklion Port

8.2/10 Very good

844 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
11 Eleftherias square, Heraklion, Crete Island, 71201
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • In-room childcare
For families
  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In a state park
  • Heraklion Port - 14 min walk
  • Heraklion Archaeological Museum - 1 min drive
  • Palace of Knossos - 8 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 15 min drive

Restaurants

  • Crop - 3 min walk
  • Ntoré Gastronomy & Symposia - 2 min walk
  • Αντίποδας - 2 min walk
  • Σαβοϊδάκης - 2 min walk
  • Τυράκι - 2 min walk
Map

About this property

Capsis Astoria Heraklion Hotel

Only 4 mi (6.5 km) from the airport, Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you within a 10-minute drive of Heraklion Port. Guests can indulge in massages, and Cafe Capsis, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. The helpful staff and comfortable guest rooms get great marks from fellow travellers.

Languages

English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Private winery tours
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4650 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1966
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Capsis – This bistro specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Erofilli – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
AegeanView Pool Bar/Resto – This beach restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered valet parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 8:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts major credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel offer free cancellation for a full refund?
Yes, Capsis Astoria Heraklion Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Capsis Astoria Heraklion Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Capsis Astoria Heraklion Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 8:00 PM.
Are pets allowed at Capsis Astoria Heraklion Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lb per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Capsis Astoria Heraklion Hotel?
Yes. Valet parking costs EUR 10 per day.
What are the check-in and check-out times at Capsis Astoria Heraklion Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Capsis Astoria Heraklion Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes cave exploring and ecotours. Enjoy amenities such as 2 bars, a seasonal outdoor pool and a 24-hour fitness centre. Capsis Astoria Heraklion Hotel also has an arcade.
Are there restaurants at or near Capsis Astoria Heraklion Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and ocean views.
What's the area around Capsis Astoria Heraklion Hotel like?
Capsis Astoria Heraklion Hotel is in the heart of Heraklion, a short 14-minute walk from Heraklion Port and 2 minutes' walk from Eleftherias Square. Travellers say that the area is central and good for shopping.

Reviews

8.2

Very good

8.3/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Every time we stay at this hotel the whole experience is very pleasurable. All the staff are very friendly and accommodating.
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love this hotel , best location, nice services especially the first floor restaurant where the food was delicious, we ate every night and I would strongly recommend to everyone, taste delicious with great prices.
Verified Expedia guest review

4/10 Fair

Francesca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great for being in the centre of Heraklion, and the breakfast there was brilliant!
JAYNE, 1-night family trip
Verified Expedia guest review

8/10 Very good

convenient location close to shops restaurants and harbour Lovely variety of breakfast options from buffet in a large dining area.Did have evening buffet once was okay but thought breakfast buffet had more variety.
simon, 7-night trip
Verified Expedia guest review

6/10 Good

Craig, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good city centre hotel.
Just a very comfortable and friendly hotel. Food and beer first class.
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was in the middle of everywhere. The port and the Bus station are in walking distance. You will be in the middle of the shopping area. Not to mention the breakfast, excellent variety of food. However, some doors needs maintenance as some of entrance doors are not easy to open with the card key.
Nabil, 10-night family trip
Verified Expedia guest review

6/10 Good

Kazuhiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and great staff. Offered us free breakfast on our very early arrival off the ferry at 6:30 am and extremely helpful with hiring a car the night before our planned departure. No hassles, friendly, honest and clean and comfortable rooms. And prime location. To be any closer to the Archeaological museum you’d have to rent out one of its burial amphorae.
Julian, 1-night family trip
Verified Expedia guest review