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Residence Inn By Marriott Grand Rapids West, Grandville

3 stars3 stars
3451 Rivertown Point Ct SwGrandvilleMI49418United States of America, (02) 8228 1927
Loved by guests
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Excellent4.5 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Cleanliness
Quite clean
58See all 58 Hotels.com reviews
From 150 reviewsTripAdvisor Traveller Rating

Residence Inn By Marriott Grand Rapids West, Grandville

Hotel Info: (02) 8228 1927

from A$200
  • Suite, 2 Bedrooms
  • Studio, 1 Queen Bed with Sofa bed
  • Standard Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Residence Inn Marriott Grand Rapids West
  • Residence Inn Marriott Grand Rapids West Grandville
  • Residence Inn Marriott Grand Rapids West Hotel
  • Residence Inn Marriott Grand Rapids West Hotel Grandville
  • Residence Inn Marriott Grand Rapids West Aparthotel Grandville
  • Residence Inn Marriott Grand Rapids West Aparthotel

Optional extras

Pets are allowed for an extra charge of USD 75. per accommodation, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Spa tub
  • Basketball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Sofa bed
  • Sofa bed size double
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe

Residence Inn By Marriott Grand Rapids West, Grandville’s small print

Also known as

  • Residence Inn Marriott Grand Rapids West
  • Residence Inn Marriott Grand Rapids West Grandville
  • Residence Inn Marriott Grand Rapids West Hotel
  • Residence Inn Marriott Grand Rapids West Hotel Grandville
  • Residence Inn Marriott Grand Rapids West Aparthotel Grandville
  • Residence Inn Marriott Grand Rapids West Aparthotel

Optional extras

Pets are allowed for an extra charge of USD 75. per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 58 reviews

Residence Inn By Marriott Grand Rapids West, Grandville
Outstanding5.0 / 5
Great stay-will be back!
From a full kitchen to a two bedroom suite...I wouldn't have asked for anything more. It was clean, beautiful, and the staff were all super nice. We were there for business-so didn't get the chance to check out all of the amenities. The breakfast was great! Many options for everyone.
1 night business trip
Residence Inn By Marriott Grand Rapids West, Grandville
Outstanding5.0 / 5
Girls Shopping Trip
Even under renovations, it is a very nice place to stay!
1 night family trip
Residence Inn By Marriott Grand Rapids West, Grandville
Outstanding5.0 / 5
Overnight stay
Just went to Grand Rapids for a night away. Have stayed in this hotel many times over the years. The suites have always been very nice and this visit was the same. The rooms are very quiet which is nice. Very convenient to shopping!
1 night romance trip
Residence Inn By Marriott Grand Rapids West, Grandville
Fair2.0 / 5
Missing Housekeeping
We were extremely disappointed and frustrated with the staff’s attentiveness and level of service. There were 3 of us sharing a 1-bedroom suite and our room was never made up or cleaned. Towels and shampoo were never replaced, trash never removed, sheets and bedding never changed or made, and dirty dishes stayed dirty. We got more towels from the front desk on our own and when we asked if our room could be cleaned, we were told housekeeping had left but the manager would be notified. When we came back from dinner and just found more clean towels stacked on top of the clean ones we got ourselves earlier that morning. When we checked out no one was at the front desk to greet us. The manager Justin wasn't around and the front desk agent said there was nothing she could do for us since we had booked through ‪hotels.com, no apologies or anything. Instead she made us feel it was our fault, even when we had asked housekeeping to come back later. She told us the magnet that we put on our doors that read “Please come back later” meant housekeeping wouldn’t come back at all. Not only was the service unacceptable, but our concerns were never addressed. We haven't heard from hotel management but hope they know their hospitality needs work. Would not stay here again or recommend to others.
3 night family trip
Residence Inn By Marriott Grand Rapids West, Grandville
Outstanding5.0 / 5
Great stay close to college and shopping
Staff both at night and in the morning were wonderful. Highly recommend! Room was very quiet, the hotel was packed, but you couldn't hear anything...wonderful
1 night family trip

See all reviews

Residence Inn By Marriott Grand Rapids West, Grandville

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