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Mercure Ballarat Hotel and Convention Centre

4.0 star property
Ballarat hotel with full-service spa, connected to the convention centre

Choose dates to view prices

Mercure Ballarat Hotel and Convention Centre

Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Sports facility
Room, 1 King Bed (Lodge)
Lobby
Lobby

Overview of Mercure Ballarat Hotel and Convention Centre

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
613 Main Road, Golden Point (Ballarat), VIC, 3350
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • Terrace
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Apartment, 1 Bedroom

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • 25 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

About this area

Getting around

  • Melbourne Airport (MEL) - 74 min drive
  • Ballarat Station - 7 min drive
  • Elaine Station - 23 min drive

Restaurants

  • The Main Bar - 2 min drive
  • meigas Cafe - 3 min drive
  • Billy's Bistro and Bar - 1 min walk
  • Inn of Khong - 17 min walk
  • KFC - 7 min walk
Map

About this property

Mercure Ballarat Hotel and Convention Centre

Enjoy your visit to Ballarat with a stay at Mercure Ballarat Hotel and Convention Centre. You can visit the spa to indulge in massages, body wraps or aromatherapy, and Mediterranean cuisine is served at Azzuri, which is open for breakfast and dinner. A bar/lounge, a fitness centre and a seasonal outdoor pool are other highlights at this upmarket hotel.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's menu

What to do

  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (570 square feet of space)

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Piano
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Sanctuary Day Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Azzuri – This restaurant specialises in Mediterranean cuisine and serves breakfast, dinner and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar – This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 36 to 36 for adults and AUD 18 to 18 for children
  • Credit card charges are subject to an extra charge of 1.4 per cent

Renovations and closures

The following facilities or services will be unavailable from December 23 2022 to November 30 2023 (dates subject to change):
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from December to March
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Frequently asked questions

Does Mercure Ballarat Hotel and Convention Centre offer free cancellation for a full refund?
Yes, Mercure Ballarat Hotel and Convention Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Ballarat Hotel and Convention Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Ballarat Hotel and Convention Centre?
Yes, there's a seasonal outdoor pool. The swimming pool will be unavailable from December 23 2022 to November 30 2023 (dates subject to change).
Are pets allowed at Mercure Ballarat Hotel and Convention Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Ballarat Hotel and Convention Centre?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Mercure Ballarat Hotel and Convention Centre?
You can check in from 2 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Mercure Ballarat Hotel and Convention Centre and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. Mercure Ballarat Hotel and Convention Centre also has spa services and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Mercure Ballarat Hotel and Convention Centre?
Yes, Azzuri offers Mediterranean cuisine.
What's the area around Mercure Ballarat Hotel and Convention Centre like?
Mercure Ballarat Hotel and Convention Centre is a short 18-minute walk from Sovereign Hill and 19 minutes' walk from Gold Museum.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

George, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ronald E, 1-night trip
Verified Hotels.com guest review

8/10 Very good

picturesque
Lovely setting but rooms are getting a little tired
Murphy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cleaning was a shocker!
The cleaning of the bathroom was not to any hotel’s standard. Ive stayed for 4 nights in the upgraded room paying $210 per night for the room. The first 2 days when I returned to my room in at night, the drain in the shower still have lots of hair trapped on the drain cover, and the bin in the bathroom was not emptied. This didn’t happen just for one day, it happened for 2 consecutive days. I called the receptionist and told her the room was not cleaned properly, she managed to send a housekeeper girl to my room who ended up contaminated my room with her muddy shoes. This young cleaner also was not trained in dumping used disposable gloves. She attempted to touched the door handle with gloves which she just used to clean the drain and bin! This is below Accor standard and not something I expected from a well known hotel brand.
Joanna, 4-night business trip
Verified Hotels.com guest review

6/10 Good

The rooms are in bad need of upgrading. Damaged furniture and generally not appealing. Bathrooms are dated, mildew in mould, broken, cracked tiles.
Rob, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Dale, 1-night trip
Verified Hotels.com guest review

8/10 Very good

.
Rachael, 2-night romance trip
Verified Wotif guest review

4/10 Fair

Danial, 2-night trip
Verified Expedia guest review

6/10 Good

The room was old and tired and the shower had no power at all, you could not even wash the shampoo out of your hair. When we realised this, it was time to check out anyway. Overall the room required a face lift, the sheets where clean however.
Jodie, 1-night family trip
Verified Expedia guest review

4/10 Fair

Go elsewhere
Old, tired, heaters didn’t work in 2 rooms and third did
Steve, 1-night business trip
Verified Hotels.com guest review