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1 room, 2 adults

Rocco Forte Brown's Hotel

5-star5 stars
33 Albemarle Street, Mayfair, London, England, W1S 4BP, United Kingdom

Luxury hotel with spa, near Buckingham Palace
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,781 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Food
Delicious food
Bar
Bar is awesome
Value
Value for money could be better

Rocco Forte Brown's Hotel

from A$921
  • Classic Room
  • Deluxe Room
  • Executive Room
  • Classic Suite
  • Deluxe Suite
  • Junior Suite
  • Studio Suite
  • Suite (Brown's)
  • Suite (Dover)
  • Suite (Hellenic)
  • Suite (Kipling)

What’s around Rocco Forte Brown's Hotel

Top spots nearby

Recommended by this property

  • Buckingham Palace (8-minute walk)
  • Green Park (9-minute walk)
  • Selfridges (10-minute walk)
  • Big Ben (14-minute walk)
  • University of London (16-minute walk)
  • Harrods (17-minute walk)
  • St. Paul's Cathedral (28-minute walk)
  • London Bridge (36-minute walk)
  • The Shard (37-minute walk)
  • Tower of London (43-minute walk)

Getting around

  • London (LHR-Heathrow) - 40 min drive
  • London (LCY-London City) - 41 min drive
  • London (LGW-Gatwick) - 88 min drive
  • London Charing Cross Station - 18 min walk
  • London Victoria Rail Station - 21 min walk
  • London Euston Station - 14 min drive
  • Green Park Underground Station - 5 min walk
  • Piccadilly Circus Underground Station - 8 min walk
  • Oxford Circus Underground Station - 10 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 20 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 2 km

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Fitness facilities
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference space size (feet) - 2702
  • Conference space size (meters) - 251
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1837
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Fridge (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

Ora By Heinz Beck - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The English Tea Room - This restaurant specializes in British cuisine and serves breakfast, lunch, and light fare. Reservations are required. Open daily.

Awards and affiliations

  • Rocco Forte Brown's Hotel is listed in the 2010 Condé Nast Traveler Gold List of the world's best places to stay.
  • The property is a member of the Leading Hotels of the World.

Rocco Forte Brown's Hotel’s small print

Also known as

  • Rocco Forte Brown's Hotel London
  • Rocco Forte Brown's Hotel Hotel
  • Rocco Forte Brown's Hotel London
  • Rocco Forte Brown's Hotel Hotel London
  • Rocco Forte Brown's Hotel
  • Rocco Forte Brown's London
  • Rocco Forte Brown's
  • Brown's Hotel London, England
  • Browns Hotel London
  • Brown's Hotel London England
  • Brown's Hotel London, England
  • Rocco Forte Brown's

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs GBP 50 per day

Rollaway beds are available for GBP 50.0 per night

Breakfast costs between GBP 28 and GBP 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GBP 150 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 71 reviews

Poor 2.0
If you book from Expedia, the room will be small
I have the worst experience ever in my life. I have paid >>> GBP per night total of >>>> GBP. The hotel booked me room number 127. The room was so tiny and I was struggling with my bag and it was very noisy. At five o'clock in the morning, my first night, I woke up panicked on something dropped next door. I went out side the room to check the matter, two hotel staff were laughing about it and barely speak English to explain to me the reason of the sound. I couldn't go back to sleep all morning. In few hours, I went to the front desk to complain, I was told that the hotel is fully booked and no extra rooms are available, but the front desk said he will check availability and inform me, this never happened. I had an English friend who booked that night (his name is A. AJ.), they provided him a suit in an amount less that the amount I paid. Next morning the same noise carried on from 5 am until 7 am. I went to check the noise and I found that the room was exactly next to a storage room!!!!!!. Again, I went to the from desk to complain (for the second time no manager was available) and he said to me : "this is the problem when you book through websites, you will always get the worst rooms in the hotel". I was so friendly with him and I explained that I couldn't sleep from the noise and almost begged him to change my room. finally i was shifted to room 318. The Window was facing a wall (my view). The tub was blocked and I couldn't have shower properly.
Talal, usOther trip
Good 6.0
Expected more from this hotel.
Brown's Hotel in London UK is a mid-sized property in a fantastic location (especially before Christmas). Staff were first rate and while I did not eat there the choices of restaurants and quality are also excellent. At the same time... I had daily experiences that I would never expect at any hotel especially such a purportedly high quality facility. First off there was a connecting door to another room, at at my side it was not locked. When I mentioned this to the staff the reply was that it was nothing to worry about. When I moved a table to block access it seemed it was something and was properly locked and an apology was left in the room. That was appreciated. Then the toilet would not flush. Fortunately I was out that evening and it was repaired (that happens). The next day I realized the telly didn't work and left that issue for them to resolve after I left. But what really irked me is the request at check in for a credit card IN THE EVENT that I charged something to the room. That is fine but that is not what happened. Since I used a different card I know it was not just on file; a deposit was taken and then refunded at check out. That sounds like the same thing but due to currency rates fluctuating there was a surprise charge on my card. If they are taking the money and then refunding it (sadly so many hotels do that now) then say so. And I've traveled widely but NEVER had to pay for a fluctuation in rates. Shame on the Brown for not being up front.
Hardley, caOther trip
Exceptional 10.0
Outstanding
Impeccable service throughout; attentive, yet not intrusive. Our room was bright, tastefully furnished, spacious and comfortable. Attention to detail is discreet and unparalleled. One senses members of staff been carefully selected and trained and have been empowered to ensure the guest has the best possible experience. The reception staff, concierge and porters were remarkably professional - efficient, intuitive and absolutely charming. Room service breakfast [and delivery] was exceptional (including the gluten-free toast which was delicious (invariably awful worldwide)). Lunch in the hotel dining room was perfect. The hotel car is a welcome addition and takes the pain out of rushed local expeditions. We very much look forward to our next visit.
Julia, gb1 night family trip
Exceptional 10.0
25th Wedding Anniversary celebration
We stayed At Browns Hotel to celebrate our 25th Wedding Anniversary. I mentioned this in passing when we checked in and when we got back from having eaten out, there was a plate of yummy sweet treats in our room, wishing us happy anniversary, a lovely and thoughtful touch. The staff are incredibly friendly and helpful. The room was very comfortable, clean and quiet, even though it was at the front of the hotel. Great location, a few minutes walks from Green Park tube and in easy reach of the West End. Would certainly stay here again in the future. The only thing that let it down, was there were no tea making facilities in the room, which was slightly disappointing.
gb2 night romance trip
Very good 8.0
WiFi dropping CONSTANTLY
What a terrific hotel. It’s just a pity that they don’t have good Wi-Fi. Every time I turn my phone off for a second, the Wi-Fi disconnects. I’m using an iPhone X, it should work seamlessly. I need to reestablish the Wi-Fi connection every single time I used the Internet. It’s incredibly annoying, incredibly annoying, did I say it was incredibly annoying? They should fix this. I am currently experiencing the same problem at the Rocco Forte hotel in Munich. It’s the same story at the Rocco Forte property in Rome. Otherwise I really love these hotels.
John, usOther trip

Rocco Forte Brown's Hotel

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