Guests
All properties in Yokohama, Kanagawa Prefecture, Japan

The Yokohama Bay Hotel Tokyu

Luxury hotel with spa, near Tokyo Bay

  • Free WiFi
From
A$233

Image gallery

  • Bay Club Floor King City View, Non Smoking - Guest Room View
  • Bay Club Floor King City View, Non Smoking - Guest Room View
  • Executive Twin Bay View, Smoking - Balcony View
  • Executive Twin Park View, Smoking - Park view
  • Bay Club Floor King City View, Non Smoking - Guest Room View
Bay Club Floor King City View, Non Smoking - Guest Room View. Image 1 of 84.
1 / 84Bay Club Floor King City View, Non Smoking - Guest Room View
2-3-7 Minatomirai, Nishi-ku, Yokohama, 220-8543, Kanagawa-ken, Japan
9.2.Superb.
  • The check in process is not smooth. It is not practicable to leave guests sitting in the…

    Sep. 17, 2019

  • This hotel was a nice hotel from the outside. We paid for a non smoking exclusive room.…

    Jul. 7, 2019

See all 542 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 480 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking

What’s around

  • In Minatomirai
  • Tokyo Bay - 4 min walk
  • Landmark Tower - 5 min walk
  • Pacifico Yokohama - 6 min walk
  • Anpanman Museum - 15 min walk
  • Yamashita Park - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Twin Park View, Smoking
  • Executive Twin Park View, Smoking
  • Executive Twin Park View, Non-Smoking
  • Executive Twin Park View, Non-Smoking
  • Luxury Harbor King Park View, Smoking
  • Luxury Harbor King Park View, Non-Smoking
  • Luxury Ocean Twin Bay View, Smoking
  • Luxury Ocean Twin Bay View Non-Smoking
  • Grand Corner Suite Twin Bay View Smoking
  • Grand Corner Suite Twin Bay View Non-Smoking
  • Bay Club Floor Twin Park View, Non Smoking
  • Luxury Triple Park View, Non-Smoking (bed size 97cm)
  • Executive Twin Bay View, Smoking
  • Executive Twin Bay View, Non-Smoking
  • Bay Club Floor Twin City View, Non Smoking
  • Bay Club Floor King City View, Non Smoking
  • Executive Twin Bay View, Non-Smoking
  • Executive Twin Bay View Smoking

What’s around

Landmarks

  • In Minatomirai
  • Tokyo Bay - 4 min walk
  • Landmark Tower - 5 min walk
  • Pacifico Yokohama - 6 min walk
  • Anpanman Museum - 15 min walk
  • Yamashita Park - 24 min walk
  • Yokohama Stadium - 27 min walk
  • Yokohama Arena - 5.9 mi / 9.6 km
  • Nissan Stadium - 6.4 mi / 10.3 km
  • Hakkeijima Sea Paradise - 9.9 mi / 16 km

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Sakuragicho Station - 10 min walk
  • Kannai Station - 19 min walk
  • Hinodecho Station - 20 min walk
  • Minatomirai Station - 6 min walk
  • Bashamichi Station - 12 min walk
  • Shin-Takashima Station - 17 min walk
map
See on map
2-3-7 Minatomirai, Nishi-ku, Yokohama, 220-8543, Kanagawa-ken, Japan

At a glance

Hotel size

  • This hotel has 480 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1600 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Full-service spa

Working away

  • Number of meeting rooms - 6
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Lift

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Avenue Socie. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Queen Alice - This restaurant specializes in French cuisine and serves lunch and dinner.

Cafe Tosca - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.

Oshima - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Somerhouse - This coffee shop serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3630 for adults and JPY 2178 for children (approximately)

Children & extra bedsPay at property

  • Guests must contact this property in advance to reserve rollaway/extra beds

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs JPY 1600 per day

Pool, spa & gym (if applicable)Pay at property

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Cribs (infant beds) are available only for infants under 12 months of age.

Also known as

  • Yokohama Bay Hotel Tokyu
  • The Yokohama Bay Hotel Tokyu Hotel Yokohama
  • Yokohama Bay Tokyu
  • Pan Pacific Yokohama
  • Yokohama Pan Pacific
  • Pan Pacific Yokohama
  • Yokohama Pan Pacific
  • The Yokohama Tokyu Yokohama
  • The Yokohama Bay Hotel Tokyu Hotel
  • The Yokohama Bay Hotel Tokyu Yokohama

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Yokohama Bay Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1600 per day. Electric vehicle charging is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there are 3 onsite restaurants, featuring French cuisine. Nearby restaurants include Karyu (4-min walk), Nadaman (4-min walk), and Kawara cafe&dining (4-min walk).
  • The Yokohama Bay Hotel Tokyu has a spa.
9.2.Superb.
  • 10.0.Exceptional

    Will stay here again if visit Yokohama

    Very good location, convenient walk to train and modern shopping malls. Good buffet breakfast. Very good view.

    3 night business trip, Jul. 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good, but breakfast could have been better.

    Overall this was a very good hotel, service was good with normal language barriers experienced in Japan, but some mornings breakfast was very over crowded and there were long delays, not what you want when you have a busy day ahead.

    Michael, 5 night business trip, May 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff were very helpful, room was very clean, location was great!

    3 night family trip, Apr. 23, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Large modern room at an excellent price. Dining prices, drinks etc are very expensive.

    1 night trip, Apr. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I booked a room with Bay view and the balcony was so nice to chill. Room was pretty good and very clean.

    1 night family trip, Nov. 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Disappointed breakfast

    The view was amazing and very clean room. Just a breakfast was disappointed that usually they have great value of Viking breakfast which has Japanese, western, curry and so on. But because of the COVID-19, they serve on plate breakfast for same price. Around $35. Too expensive for that value!!!

    Miya, 1 night trip with friends, Oct. 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent!!

    The room was really spacious with plenty of amenities. The shower and bath was actually large enough for me to shower without hitting my head on the ceiling. The room was also very reasonably priced considering its location and that it's connected to Queens Mall, which was super convenient. This will be the only hotel I stay at when I visit Yokohama.

    Edward, 6 night business trip, Jul. 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Superb. One of the best hotels we have been to. The service is really great, from the hotel entrance (taking all our belongings), guidance to parking area, the staff on the check in, the explanation, everything was above average. After that, one staff brought us to the room and did a quick explanation of the room. The room was a smoking room, but it didnt feel like it. There are no smell or even a distinct smell that it is a smoking room. It is very clean, room temp was good and can be adjusted. Free water and have alot in the fridge you can buy. The bed was so soft that we can just fall asleep the moment you go into it. The bathroom is big, bath tub and shower can accommodate 2 people. The best part, balcony with the view of minato mirai. I love the balcony where you can sit, drink, eat foods, smoke, while looking at the very beautiful minato mirai. At night, the lights are splendid.

    Jim, 1 night romance trip, Jun. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I had never stayed here before and had done almost no research in booking. So I arrived with guarded expectations. But I was so wrong. I've spent over one thousand nights at five star hotels in Shanghai. The Yokohama Bay was as nice, or nicer.

    2 night trip, Feb. 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was great and so was the buffet breakfast. Conveniently connected to the Queen's Square shopping complex. The only disappointment I had was when I inquired about a late check out of 1 hour, I was told it would cost me $20.00. For just an hour?

    1 night family trip, Dec. 5, 2019

    Verified Expedia guest review

See all 542 reviews