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Peppers Manor House

Photo gallery for Peppers Manor House

Exterior
Outdoor pool
Outdoor pool
Highland King Room | Balcony
Highland Queen Room | Minibar, desk, blackout curtains, iron/ironing board

Overview of Peppers Manor House

UNESCO Sustainable Travel Pledge

Peppers Manor House

5.0 star property
Luxury hotel in Sutton Forest with outdoor pool and restaurant

8.4/10 Very good

441 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$249
Price available on 6/12/2022
Map
Kater Road, Sutton Forest, NSW, 2577

Room options

About this area

Getting around

  • Shellharbour, NSW (WOL) - 51 min drive
  • Sydney Airport (SYD) - 86 min drive
  • Moss Vale Station - 6 min drive
  • Exeter Station - 8 min drive
  • Burradoo Station - 13 min drive

Restaurants

  • Katers Restaurant - 9 min walk
  • Hong Kong Restaurant - 4 min drive
  • Highlands Merchant - 4 min drive
  • Bernie's Diner - 4 min drive
  • Peking Chinese Restaurant - 5 min drive

About this property

Peppers Manor House

Peppers Manor House is a great choice for a stay in Sutton Forest. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Katers Restaurant, which serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space (3627 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Katers Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
Katers Larder – On-site lobby lounge. Open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Breakfast costs between AUD 20 and AUD 28 for adults, and AUD 10 and AUD 14 for children (approximately)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to May

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Manor House Peppers
Peppers House
Peppers Manor
Peppers Manor House
Peppers Manor House Hotel
Peppers Manor House Hotel Sutton Forest
Peppers Manor House Sutton Forest
Peppers Manor Hotel
Peppers Manor House Hotel
Peppers Manor House Sutton Forest
Peppers Manor House Hotel Sutton Forest

Frequently asked questions

Does Peppers Manor House offer free cancellation for a full refund?
Yes, Peppers Manor House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Peppers Manor House?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at Peppers Manor House on 6 Dec 2022 start from AU$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Peppers Manor House?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Peppers Manor House?
Yes, there's an outdoor pool.
Are pets allowed at Peppers Manor House?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Peppers Manor House?
Yes, there's free self parking.
What are the check-in and check-out times at Peppers Manor House?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at Peppers Manor House and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a picnic area. Peppers Manor House also has a garden.
Are there restaurants at or near Peppers Manor House?
Yes, Katers Restaurant offers international cuisine. Nearby restaurants include Katers Restaurant (9-min walk), Hong Kong Restaurant (2.1 mi) and Highlands Merchant (2.2 mi).
What's the area around Peppers Manor House like?
Peppers Manor House is located a short 13-minute walk from Southern Highland Wines. Travellers love the hotel's prime location.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Ginette, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The gardens are beautiful and very well maintained. The staff were friendly.
Glenda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful property. When we arrived it was very cold - around 6C. At about 4:30pm we had a drink in the bar. One of the rooms adjacent to the bar had a beautiful big open fire. Only one problem with the fire - it wasn’t lit. Food good. But $8.50 for a small carafe of tap water! The 2 teenagers serving in the restaurant were GREAT. But the service lacked leadership and direction from above. We were provided with the desert menus and half an hour later they can me to take our order. At the time, there were people sat at only 3 other tables.
Luc, 1-night romance trip
Verified Wotif guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

4/10 Fair

The standard of accommodation was tired - chipped painted furniture, thread bare seating, cracked tiles in the bathroom and I also experienced a ceiling collapse due to water leaking through bathroom ceiling that I was told had been recently fixed! For the money that you pay to stay at this establishment I expected much better. Also in winter try not to stay in upper floor of the original building as the smoke from the fire in the great room downstairs rises into this area. Such a shame as the setting and the grounds are beautiful.
Bronwyn, 1-night trip
Verified Expedia guest review

8/10 Very good

There was a conference on at the time so no restaurant available for us and breakfast chaotic. It was just bad timing. Otherwise the stay was very pleasant. Lovely in front of the fires.
Brian, 2-night trip with friends
Verified Wotif guest review

4/10 Fair

Many Missed Opportunities
Recent 3 day weekend stay June long weekend 2022 The good Gardens and grounds - were beautiful and in excellent condition Breakfast- good selection and quality Breakfast and The Bar Man staff - friendly happy to help always smiling The unacceptable Shower plumbing- bursts of boiling hot water - even when the hot water was not turned on - a major safety issue - having to wash with a wet towel in a five star hotel - appalling Over all cleanliness- common areas - dirty windows, cob webs Reception and Room Staff attitude- disinterested- not over worked not understaffed as they did the bare minimum The missed opportunities - Dated (not in theme with the manor) furniture that didn’t allow guests to utilise the common spaces effectively - not enough seating - Beautiful gardens with flowers and foliage - 1 vase of fresh foliage in the hotel - only flowers was artificial - room styling and furniture - IKEA is not five star The hotel had informed us prior to arrival re no wait staff for dinner - not an issue we worked around it - we have stayed at the hotel several years ago and aside from the gardens doesn’t appear any money has been spent on maintenance since we stayed last time - upon departure from reading reviews plumbing has been an issue for 4 years - such a shame - shame on Mantra for allowing what was once a great hotel - become a not funny Faulty Towers
Greg, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay and staff were lovely.
Jules, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Maria, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Kris, 2-night trip
Verified Wotif guest review