The Harbourview

Great location for walking to local restaurants etc. The hotel was clean and well maintained. Lobby staff very helpful and accommodating. The bed was very hard, but a query to the front desk produced a soft pad topper which was a great improvement.

We stayed here for one night in transit out of HK. We didn't have a great check in experience, waited over 30 mins to be served, and the staff was unapologetic. They also served others prior to us who were not in line which was frustrating as we had traveled a distance to get to the hotel. The location is also not ideal, need to walk to the station (around 15mins) to get around. The area around is not family friendly, lots of bars and clubs, so would avoid if you are travelling with children. We also didn't have great service on checkout, when we asked about the airport shuttle, we were told we had to book the day before, which we were not told on check in. We ended up taking all our luggage and walking to the station, (with me being 26 weeks pregnant), and transiting 2 lines to get to the airport. I would recommend staying in central HK, close proximity to transport and restaurants/cafes.

We found the hotel was reasonable but not excellent. The airconditioning in our room leaked and we had to call the service desk for assistance two both times in the early hours of the morning. They were prompt to fix the problem but our night was disturbed and we couldn't get back to sleep. We also found the hotel location was probably suited more to business people rather than tourists.

Carpets needed updating in my room.

Very nice hotel. Good location, just a short walk to restaurants, shops, nightlife. Walking distance to Central Pier. Not all rooms have a harbor view though. I was told i would have to pay extra if i wanted a view. I recommended the hotel to a friend who booked a room, paid less than me, got an upgrade, and got a great view of the harbour. Just the luck of the draw. I did speak to staff about it and was given a room with a view for my last couple of nights. Tried to book further nights but hotel was booked out.