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4-star hotel with 2 restaurants, near Reeperbahn
Satisfactory stay, service was quite rude but the rooms were clean and the breakfast was…
Oct. 7, 2018
very friendly staff and clean facility, price is not cheap but you get what you pay for.
Jan. 18, 2020
This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Parking is available nearby and costs EUR 30 per day
Buffet breakfast is offered for an extra charge of EUR 17.00 per person (approximately)
Babysitting/childcare is available for an extra charge
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
I have stayed in this hotel numerous times when visiting Hamburg. It's always a pleasure to return. The location is perfect!
1 night business trip, Nov. 29, 2019
Verified Expedia guest review
Excellent and quiet location, comfortable beds and pillows, complimentary tea and coffee in the rooms, we had a lovely week-end here. We were able to check in already before Midday and the staff was friendly. Generous breakfast buffet. Would definitely return!
2 night trip, Nov. 8, 2019
Verified Ebookers guest review
In town for a wedding, this was on the short list of recommended hotels. Unfortunately it was a heat wave, and Germany does not believe in AC, including NO AIR CONDITIONING in the hotel. The second night they were able to bring up a fan which provided little relief. Window was facing into a small courtyard area with no breeze. Nearly checked out and found something with AC. It's historic and they do take pride in the hotel. The WiFi was not strong enough to use in our room on the far side of the hotel from the lobby / street. Staff was pretty friendly. Hoffbrau House is next door. Conveniently located for walking the heart of the city around the lake and shopping districts.
4 night family trip, Jul. 25, 2019
Verified Hotels.com guest review
This booking I made through you at property he offered why you are not booked directly and they provide us very small rooms at the checkout time they collect us call charges approximately EURO 36 I called india for four minutes and as per talk with him they charged us .35/ minutes they also charge late check out we already take his permission in morning and they allowed us but due to this booking with you they charge extra from us next time I cannot book any hotel from your side in pay at hotel conditions. If possible resolve this issue
Sanjay, 1 night romance trip, Mar. 5, 2019
Verified Hotels.com guest review
Very very small room and bed all surrrounded by walls and not confortable at all. I never saw such small space in a hotel room.Breaskfast was quite reach especially with smoked salmon and moldy cheese. Juice was low quality and small fruits. It has radiator with adjustable temperature but not working properly. Windows are visibile from the hall and low intimacy. Wifi did not working and personal at reception just shrugged his shoulders.
Ioan, 3 night business trip, Feb. 22, 2019
Verified Hotels.com guest review
My room was comfortable, spacious and in good condition (I had a Superior Room). The bar had a good selection of whiskies! The hotel location is excellent for walking into the centre and getting the undergroud. If I am in Hamburg again I will book this hotel.
Tom, 3 night business trip, Jan. 20, 2019
Verified Hotels.com guest review
This is the perfect location - about a 20 minute walk from the Main Train Station and near quality stores, restaurants and top-notch sights. In addition to its location, the other highlight is that the staff is exceptional - very friendly, helpful and professional and the wi-fi works well. There is no real downside to staying here, but the building is a bit older and, as a consequence, is not as quiet as a more modern place that has better sound-proofing components in its construction. My room was in the center of the hotel and looked out over an inner opening area and noise filtered upwards, which is not a huge deal, but something you hear if you are staying in one of those rooms. The room itself was well appointed, but the bathroom was a bit musty as it did not have a fan in it. In truth, those are minor things and not at all limiting factors as I would stay here again if I wanted to be in this part of town.
1 night trip, Nov. 30, 2018
Verified Hotels.com guest review
Pros: very close to subway and Alster lake, breakfast good, fast wifi Cons: quite dated room interior, no aircon, bed is not very comfortable Overall: Average experience
2 night business trip, Sep. 19, 2018
Verified Hotels.com guest review
Friendly staff, good location in center of Hamburg, good sauna :)
Hanul, 1 night romance trip, Sep. 16, 2018
Verified Hotels.com guest review
When I awoke in the morning I heard a commotion of loud talking and equipment outside my room. I could not open my door into the hallway all the way because men were working on the floor outside the room. I had to squeeze through the narrow door open. There was no notice or apology.
Tim, 1 night trip, Sep. 10, 2018
Verified Expedia guest review