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RACV Royal Pines Resort, Benowa

5 starsThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Ross StreetBenowaQLD4217Australia, (02) 8228 1927
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Excellent4.3 / 5
Room
Great room
Location
Great location
Amenities
Great amenities
Service
Fantastic service
116See all 116 Hotels.com reviews
From 1,042 reviewsTripAdvisor Traveller Rating

RACV Royal Pines Resort, Benowa

Hotel Info: (02) 8228 1927

from A$199
  • Auto Club Member
  • Twin Room
  • Mountain Spa Suite
  • Pamper & Play Auto Club - Twin Mountain View Room
  • Room, Mountain View
  • Twin Room
  • Auto Club King Room
  • Auto Club Executive Coastal
  • Auto Club Executive Room
  • Auto Club Executive Spa Suite
  • Superior Spa Suite
  • Superior Twin Room
  • Superior Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 333 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • RACV Pines
  • Royal Pines Resort RACV
  • Racv Royal Pines Ashmore
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • RACV Pines Resort
  • RACV Resort Royal Pines
  • RACV Royal
  • RACV Royal Pines
  • RACV Royal Pines Benowa
  • RACV Royal Pines Resort
  • RACV Royal Pines Resort Benowa
  • Royal Pines RACV

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs AUD 10 per night with in/out privileges

Rollaway beds are available for AUD 50 per night

Full breakfast is offered for an extra charge of AUD 31.00 for adults and AUD 17.00 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Water park
  • Outdoor pool
  • Health club
  • Golf course on site
  • Outdoor tennis courts - 5
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Children's pool
  • Spa tub
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 12
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1991
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

Dining

Kalinda Restaurant - This restaurant specializes in seafood and serves breakfast and dinner.

Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available.

Arakawa Japanese - This restaurant serves dinner only.

Arika Pool Bar Terrace - This restaurant serves dinner and light fare.

Videre - This restaurant serves brunch and dinner.

Recreation

On Site

  • Golf course on site
  • Health club
  • Outdoor tennis courts - 5
  • Spa tub
  • Fitness classes on site
  • Bicycle rentals on site
  • Golf lessons on site
  • Golf driving range on site
  • Playground on site
  • Segway rental/tour on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Golfing nearby

RACV Royal Pines Resort, Benowa’s small print

Also known as

  • RACV Pines
  • Royal Pines Resort RACV
  • Racv Royal Pines Ashmore
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • RACV Pines Resort
  • RACV Resort Royal Pines
  • RACV Royal
  • RACV Royal Pines
  • RACV Royal Pines Benowa
  • RACV Royal Pines Resort
  • RACV Royal Pines Resort Benowa
  • Royal Pines RACV

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs AUD 10 per night with in/out privileges

Rollaway beds are available for AUD 50 per night

Full breakfast is offered for an extra charge of AUD 31.00 for adults and AUD 17.00 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 116 reviews

RACV Royal Pines Resort, Benowa
Good3.0 / 5
executive level
Stayed on the executive level so thought the room would be superb, however the room was actually pretty filthy. Behind the tv cabinet was a thick layer of dust and on the fridge door was what looked like chocolate finger prints. Most of all the dark wood furniture was really dusty too. The coloured scattered pillows on the beds had stains (don't want to think what they were). The balcony needed a really good scrub along with the balcony door inside ledges. The saving grace was the food in the Italian restaurant, was absolutely superb.
1 night family trip
RACV Royal Pines Resort, Benowa
Outstanding5.0 / 5
Pleasantly surprise on Gold Coast
Resort with everything
1 night business trip
RACV Royal Pines Resort, Benowa
Good3.0 / 5
Disappointed
Checked into room and phoned reception immediately as the smell of cigarette smoke was overwhelming. My two young daughters asked what the awful smell was. Went back to reception and was given another room, only to find the balcony had cigerette ash all over it and we could not stand out there. I could not be bothered complaining again ( I know i should have) , I just closed the balcony and made sure my daughters did not go out there. Disappointing experience to say the least.
1 night family trip
RACV Royal Pines Resort, Benowa
Excellent4.0 / 5
Pretty gewd
The TV was far from great and the Bar felt a bit expensive. However the pool tables, quality of the room and how close it is to Caville Avenue make this place wonderful.
1 night trip with friends
RACV Royal Pines Resort, Benowa
Excellent4.0 / 5
Great place for a conference
3 night business trip

See all reviews

RACV Royal Pines Resort, Benowa

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