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All properties in Santiago, Santiago Metropolitan Region, Chile
1 room, 2 adults

Four Points by Sheraton Santiago

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038, Chile

3.5-star hotel with outdoor pool, near Costanera Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 27 2020 to November 1 2020 (dates subject to change).
  • Room was spacious and comfortable. Warm welcome. Extremely helpful staff wrt transport in…Feb. 14, 2020
  • The room was very nice with friendly staff and lots to do close by!May 1, 2019

Four Points by Sheraton Santiago

from A$96
  • Deluxe Room, 2 Double Beds, City View
  • Deluxe Room, 1 King Bed, City View
  • Executive Suite, 1 Bedroom, City View, Corner
  • Junior Suite, 1 Bedroom, Non Smoking, City View

What’s around Four Points by Sheraton Santiago

Landmarks

  • Heart of Santiago
  • Costanera Center - 10 min walk
  • Clinica Santa Maria - 31 min walk
  • San Cristobal Hill - 2.9 mi / 4.6 km
  • Santiago Town Square - 2.9 mi / 4.6 km
  • National History Museum - 2.9 mi / 4.6 km
  • Plaza de la Constitucion - 3.9 mi / 6.2 km
  • Palacio de la Moneda - 4 mi / 6.4 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 18 min drive
  • Santiago Central Station - 22 min drive
  • Los Leones Station - 4 min walk
  • Pedro de Valdivia Station - 10 min walk
  • Tobalaba Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (CLP 5000 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
  • Bicycle rentals nearby
Working away
  • Business centre
  • Number of meeting rooms - 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2002
  • Lift
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Buganvilia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Bar Buganvilia - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Four Points by Sheraton Santiago’s small print

Also known as

  • Four Points Sheraton Santiago Hotel
  • Four Points by Sheraton Santiago Hotel
  • Four Points by Sheraton Santiago Santiago
  • Four Points by Sheraton Santiago Hotel Santiago
  • Four Points Sheraton Santiago
  • 4 Points By Sheraton Santiago
  • Four Points By Sheraton Santiago Hotel Santiago
  • Four Points Santiago
  • Santiago Four Points
  • Four Points Sheraton Santiago Hotel
  • 4 Points By Sheraton Santiago
  • Four Points By Sheraton Santiago Hotel Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CLP 5000 per day

Rollaway beds are available for CLP 30000.0 per day

Continental breakfast is offered for an extra charge of CLP 8200 per person (approximately)

Airport shuttle service is offered for an extra charge of CLP 29000 per vehicle (one-way, Maximum occupancy 3)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Four Points by Sheraton Santiago

  • Does Four Points by Sheraton Santiago offer free cancellation for a full refund?
    Yes, Four Points by Sheraton Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Four Points by Sheraton Santiago currently open?
    This property is closed from March 27 2020 to November 1 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Santiago?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Four Points by Sheraton Santiago?
    Yes. Self parking costs CLP 5000 per day. Parking spots may be limited.
  • Is there a pool at Four Points by Sheraton Santiago?
    Yes, there's an outdoor pool.
  • Are pets allowed at Four Points by Sheraton Santiago?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Four Points by Sheraton Santiago?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Four Points by Sheraton Santiago?
    Yes, Buganvilia offers international cuisine. Nearby restaurants include Faustina (3-min walk), La Mechada Nacional (3-min walk), and Cafe Cultura (3-min walk).
  • Is airport shuttle service offered by Four Points by Sheraton Santiago?
    Yes, an airport shuttle is available. The charge is CLP 29000 per vehicle one-way.
  • What is there to do at Four Points by Sheraton Santiago and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club.

Recent reviews

Fabulous 8.8 From 94 reviews

Poor 2.0
Due to COVID-19 pandemic, our cruise embarkation in Chile was cancelled, Nevertheless, the hotel would not allow us to cancel and get our money back under this extraordinary circumstance. We feel that this is not acceptable for a Sheraton hotel.
ca1 night trip
Exceptional 10.0
Everything was great great hotel great people and everything
us4 night trip
Very good 8.0
It was a nice hotel in a nice location in middle of the city
ca2 night romance trip
Very good 8.0
GREAT LOCATION. ACCESS TO LOTS OF RESTAURANTS & ATTRACTIONS
ca2 night romance trip
Very good 8.0
Good
John, ca4 night family trip
Exceptional 10.0
Exceeded expectations
Great location, nice neighborhood with many good restaurants within walking distance. Clean & comfortable room. Staff was very helpful & arranged a van to the airport at 4:00 AM. Will definitely recommend this hotel to others.
Leo, us1 night trip with friends
Very good 8.0
The hotel is located in a very good and safe area, I would recommend it. Staff both at reception and bar/restaurant are very helpful and nice. I wouldn't change anything BUT ONE THING: this is a message to the managers: please find another solution to pick up the laundry every morning as being wake up every time around 9am with ladies YELLING 'laundry' isn't acceptable. Add a new white sign that says 'laundry' to add to the doors and the annoyance would be a lot less. Please consider this. Until you do not sort this out, we will not come back to your hotel in the future.
gb2 night romance trip
Very good 8.0
The room was clean and spacious. But the electric switches were not well coordinated.
James, us2 night family trip
Good 6.0
I wanted a room with a view . I requested it but did not happen
Alex, us3 night family trip
Very good 8.0
Good location, we booked as a prior reviewer noted it was good for families because you could do your own laundry. This wasn’t the case, laundry service is available but at a ridiculous price per item. We found a good laundromat at the Costanera Centre which is only 3 blocks away. $10 a load to wash and dry, good if you’re on an extended trip! We left something behind though and are still waiting for the hotel to respond about sending it to us ....
JennC, us2 night trip

Four Points by Sheraton Santiago