Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Four Points by Sheraton Santiago

3.5 star property
Hotel with 2 restaurants, near Costanera Center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Santiago

Fitness facility
Reception
Outdoor pool
Property amenity
Property amenity
In the heart of Santiago, Four Points by Sheraton Santiago offers a haven for relaxation. Unwind with a wine tour or stroll through the garden, then enjoy international cuisine at one of two on-site restaurants. With free in-room WiFi and dry cleaning/laundry services on site, this hotel has everything you need to unwind.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Parking available
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Business centre
  • 5 meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is AU$149
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Blackout curtains
Separate bedroom
Premium bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Blackout curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 651 reviews
The price is AU$170
7 Dec - 8 Dec
Ola Santiago Providencia, Tapestry Collection by Hilton
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038

What's nearby

  • Costanera Center - 5 min walk - 0.4 km
  • Parque Arauco Mall - 4 min drive - 4.3 km
  • Palacio de la Moneda - 6 min drive - 5.4 km
  • San Cristobal Hill - 6 min drive - 2.7 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.8 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 25 min drive
  • Parque Almagro Station - 7 min drive
  • Matta Station - 7 min drive
  • Hospitales Station - 7 min drive
  • Los Leones Station - 4 min walk
  • Pedro de Valdivia Station - 11 min walk
  • Tobalaba Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Le Bistrot - ‬1 min walk
  • ‪Café Ka - ‬1 min walk
  • ‪Tacu Tacu - ‬1 min walk
  • ‪Baco - ‬1 min walk
  • ‪Buganvilia Restaurant & Bar - ‬1 min walk

About this property

Four Points by Sheraton Santiago

Four Points by Sheraton Santiago features a rooftop terrace and puts you within a 10-minute walk of Costanera Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Buganvilia Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Los Leones Station is 4 minutes and Pedro de Valdivia Station is 11 minutes.

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (CLP 9000 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Private winery tours
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Bike parking
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Raised toilet seat
  • Grab bar near toilet
  • Grab bar in bath

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Buganvilia Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.
Bar 111 – This bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Terraza Beer Garden – This bistro specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 18000 to 20000 for adults and CLP 18000 to 20000 for children
  • Airport shuttle service is offered for an extra charge of CLP 38000 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 16 September 2025 to 30 October 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CLP 45000.0 per day

Parking

  • Covered self-parking costs CLP 9000 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to April

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

Does Four Points by Sheraton Santiago offer free cancellation for a full refund?

Yes, Four Points by Sheraton Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points by Sheraton Santiago?

Yes, there's an outdoor pool.

Are pets allowed at Four Points by Sheraton Santiago?

Sorry, pets aren't allowed.

Is parking offered on site at Four Points by Sheraton Santiago?

Yes. Self-parking costs CLP 9000 per day. Parking spaces may be limited.

Is an airport shuttle service offered by Four Points by Sheraton Santiago?

Yes, an airport shuttle is available. The charge is CLP 38000 per vehicle one-way.

What are the check-in and check-out times at Four Points by Sheraton Santiago?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Four Points by Sheraton Santiago and nearby?

Have fun with nearby activities such as cycling, hiking and mountain climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a health club. Four Points by Sheraton Santiago also has a garden.

Are there restaurants at or near Four Points by Sheraton Santiago?

Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine.

What's the area around Four Points by Sheraton Santiago like?

Four Points by Sheraton Santiago is in Providencia, a short 4-minute walk from Los Leones Station and 5 minutes' walk from Costanera Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Bed

What guests liked

  • The property is surrounded by many excellent restaurants and offers a great breakfast. (10 reviews)
  • Breakfast was great with a wide variety of items including fresh omelets. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Location was good, lots of restaurants around, and friendly people
Marion, 3-night trip

10/10 Exceptional

Super central location, walkable to great restaurants. highly recommend
Ronald, 3-night trip

10/10 Exceptional

Front desk staff spoke english and were all very helpful and friendly
Vanessa, 2-night trip

10/10 Exceptional

Great property. Close to everything shopping and restaurants. Beds super comfortable. Would definitely stay again!
Kim, 1-night trip

8/10 Very good

Nice location within walking distance of a lovely sculpture park and the municipal park that afforded nice views of the city.
John, 1-night trip

10/10 Exceptional

Best City and Stat

Real good facility in Santiago down With the comfortable stay at Four ponits, first visit to Chile makes me come again soon by top priority There are numerous nice restaurants near the hotel which give me another reason to comeback!
Inseok, 1-night trip

8/10 Very good

Reception was v.good, v. helpful. 1st room had no TV, so they moved us to another room.Area was really nice, close to downtown, restaurants, bars, and shopping. Close too 2 hop on, off bus stops.
Kathleen, 5-night trip

10/10 Exceptional

I booked a suite on the top floor. It was well worth the extra cost. Large room, nice bed, and quiet. They gave me a late check out for a small extra charge. Great location within a short walk to the gondola and the Costanera mall.
Ronald, 5-night trip

10/10 Exceptional

Excellent customer service! I booked the hotel for my mom, who was traveling by herself. They organised everything, from pick up to a beautiful surprise on her birthday. Definitely a 5 star service. I would like to specially thank Daniela, for being so kind and thoughtful. You made my mom's experience in Santiago unforgettable. Thank you!
Simone, 4-night trip

10/10 Exceptional

El hotel cumplió nuestras expectativas en todos los aspectos: comodidad, limpieza, buena atención y excelente ubicación.
Laura, 3-night trip

8/10 Very good

Excelente localização

Excelente localização, quarto limpo equipe excelente. As instalações estão antigas e precisam de renovação. Uma noite teve musica alta em um bar vizinho ate 1 hora da manhã que prejudicou muito o nosso sono.
Denise, 3-night trip

10/10 Exceptional

O hotel atendeu nossa expectativa. Merece destaque a atenção de seus funcionários, sempre gentis e prestativos. A estrutura do quarto e a localização também merece reconhecimento.
Alexandre, 4-night trip

10/10 Exceptional

Beautiful city and nice hotel close to everything
Beatriz, 1-night trip

10/10 Exceptional

Excelente

Excelente hotel, la gente , la atencion y sobre todo las personas que limpian , me olvide 2 camperas y me la recogieron y las recibi 10 dias deapues, gracias
Juan martin, 1-night trip

6/10 Good

Good expctation but the end

I had high expectations, but what happened on the last day marked my stay. I forgot my GoPro inside the locker with all the videos from our trip. I contacted the hotel, but they initially informed me they hadn't found it. I requested the hallway video from my floor. They replied me that found the camera, but I've been contacting them for 15 days, and each day there are more difficulties in getting it delivered. My family stay lasted from July 22nd to 29th, 2025. I'm losing hope of getting it back.
Adalberto, 7-night trip

10/10 Exceptional

Bom hotel

A localização do hotel é muito boa, fica a dica conhecer o restaurante Baco do outro lado da rua. Os quartos são confortáveis e o atendimento na recepção sempre muito cordial. Ressalva apenas para a cobrança por parte de um dos funcionários do restaurante onde é servido o café da manhã de que o nosso não estava incluido na diária, quando em realidade estava, de forma um tanto vexatória.
Rayana, 4-night trip

8/10 Very good

Quarto com bom tamanho, serviço de arrumação ok, porém sempre na entrada, estávamos em 4 e deixaram kit de banho para 3 e quando faziam a manutenção, da mesma forma. Sempre tínhamos que pedir outro kit para a recepção e muitas vezes demorava horas.
Elisandra, 5-night trip

10/10 Exceptional

Gostamos demais!!

Foi excelente, todos muito educados e atenciosos. Camas confortáveis e quartos de acordo com a descrição. Localização excelente, de frente para um complexo gastronômico maravilhoso e a cinco minutos do shopping. Estava tudo de liquidação fizemos compras maravilhosas.
Da rua em frente ao hotel
Do restaurante em frente
Karine, 2-night trip

8/10 Very good

Estadia otima mas fiquei decepcionada no final porque esqueci uma blusa no quarto, voltei 2 horas depois e me avisaram que não estava lá.
Thais, 7-night trip

8/10 Very good

Ótima opção para viagem em família.

Hotel com excelente localização, perto de uma estação de metrô e várias opções de restaurantes, bares e shopping.
JOSE CARLOS, 8-night trip

8/10 Very good

Ótimo serviço e atendimento

Eu havia solicitado alguma gentileza para minha mãe que fazia a primeira viagem internacional em seu aniversário de 80 anos. Mas não recebi nenhuma informação, sobre as demais condições do hoetel e serviço, estou bem satisfeito. Voltarei com certeza
Daniel, 5-night trip

10/10 Exceptional

Excelente localização

Localizado num bairro bonito, com ótimos restaurantes pra ir a pé, ou mesmo só atravessar a rua. Bem perto do shopping e do Sky Costanera. Quarto confortável. Atendentes educados. Unico defeito era o a ducha fraca pra banho. De resto tudo muito bom mesmo!!
Jorgeana, 6-night trip

8/10 Very good

Ótima opção em Santiago Providencia

Um dos pontos principais do Hotel é a preocupação com o serviço e oferece ótimo atendimento. Serviço de quarto todos os dias, comodidade do estacionamento e a localização é muito boa. Vc consegue fazer muita coisa a pé. Apenas o café da manhã poderia variar as opções de um dia para o outro, mas está longe de ser ruim.
RONALDO, 5-night trip

10/10 Exceptional

Súper conveniente para trabajo y para turistas que estarán todo el día caminando por Santiago.
Percy, 3-night trip

10/10 Exceptional

A cordialidade dos funcionarios.
Marcelo Ferreira dos, 4-night trip