All hotels in Victoria, British Columbia, Canada
1 room, 2 adults

The Fairmont Empress, Victoria, Canada

4-star4 stars
721 Government StVictoriaBCV8W1W5Canada, (02) 8228 1927

4-star hotel with 3 restaurants, near Maritime Museum of British Columbia
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.6
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Comfort
More comfort would be nice
669See all 669 Hotels.com reviews
From 4,208 reviewsTripAdvisor Traveller Rating

The Fairmont Empress, Victoria, Canada

from A$489
  • Fairmont Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking, Harbour View
  • Fairmont Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Fairmont Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Fairmont Gold, 1 King Bed, Spacious Room, Non Smoking
  • Fairmont Gold, 2 Queen Beds, Spacious Room, Non Smoking
  • Fairmont Gold, 1 Bedroom Suite, 1 Queen Bed, Non Smoking, Harbor View
  • Fairmont Gold, Suite, 1 Bedroom, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking, Harbor View, Spacious Room
  • Fairmont Room, 1 Queen Bed, Non Smoking, Harbour View
  • Deluxe Room, 1 King Bed, Non Smoking, Harbour View
  • Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View
  • Signature Room, 1 King Bed, Non Smoking
  • Signature Room, 1 King Bed, Non Smoking, Harbour View

At a glance

Key facts

Hotel size

  • This hotel has 464 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available at scheduled times from 3:30 AM to 7:30 PM. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle from 3:30 AM to 7:30 PM *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 33
  • Conference space size (feet) - 22600
  • Conference space size (meters) - 2100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Built in 1908
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Willow Stream Spa has been ranked within the top 5 spas in Canada by Conde Nast and was the reader's choice for Black Press' Best of the City.
Willow Stream Spa has 11 treatment rooms, including couples treatment rooms. Offerings include massage, aromatherapy, body scrubs, body wraps, and hydrotherapy. Manicures and pedicures are also available.

Dining

Empress Dining Room - This restaurant specializes in American cuisine and serves breakfast, brunch, and dinner. Reservations are required. Open daily.

Q Bar - This bistro specializes in American cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This bistro specializes in American cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The Fairmont Empress is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

The Fairmont Empress, Victoria, Canada’s small print

Also known as

  • Fairmont Empress Hotel Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CAD 32 per night with in/out privileges

Valet parking costs CAD 32 per night with in/out privileges

Extended parking is available for an extra charge

Breakfast costs between CAD 12.00 and CAD 24.00 for adults, and CAD 8.00 and CAD 12.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Airport shuttle service is offered for an extra charge of CAD 25.00 per person (one-way)

Airport shuttle for children between the ages of 3 and 17 costs CAD 15.00 (one-way)

WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

WiFi is available in public areas for CAD 14.95 per night (rates may vary)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Fairmont Empress, Victoria, Canada

Top spots nearby

Recommended by this property

  • Maritime Museum of British Columbia (2-minute walk)
  • Victoria Bug Zoo (2-minute walk)
  • British Columbia Parliament Building (3-minute walk)
  • Victoria Harbour (3-minute walk)
  • Market Square (6-minute walk)
  • Chinatown (8-minute walk)
  • Victoria Golf Club (5.1 km)
  • Fisgard Lighthouse (5.9 km)
  • University of Victoria (6.2 km)
  • Butchart Gardens (17.2 km)

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour) - 1 min drive
  • Victoria, BC (YYJ-Victoria Intl.) - 32 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 131 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 144 min drive
  • Friday Harbor, WA (FRD) - 151 min drive
  • Roche Harbor, WA (RCE) - 165 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Extended parking (surcharge)
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 669 reviews

The Fairmont Empress, Victoria, Canada
Exceptional10.0
Stay here
Great hotel, very helpful, very good service
James, au1 night romance trip
The Fairmont Empress, Victoria, Canada
Very Good8.0
Great location
Hotel was under renovation therefore access to the check in wasn't great and the pool was closed.
A Traveller, au3 night romance trip
The Fairmont Empress, Victoria, Canada
Very Good8.0
grand charm
room was in original part of hotel not facing the harbour view, tall ceilings, ceiling fan but not aircon. wifi usuallly charged, for 1 person bit small for 2. Very helpful staff. BC Natural history museum 5 mins mammoth exhibit superb!
Elke, au1 night trip
The Fairmont Empress, Victoria, Canada
Exceptional10.0
Prime position. Iconic Hotel.
Gold class room offered continental breakfast which included hot dishes and a wide variety of options in quiet eating area with views, also offered appetisers each evening and snacks/beverages/drinks throughout the day.
Andrea, au2 night trip with friends
The Fairmont Empress, Victoria, Canada
Exceptional10.0
Excellent breakfast!
Wonderful hotel. Excellent breakfast!
Marlene, us1 night trip

See all reviews

The Fairmont Empress, Victoria, Canada

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