Skip to main content.
All properties in Victoria, British Columbia, Canada
1 room, 2 adults

The Fairmont Empress

4-star4 stars
721 Government St, Victoria, BC, V8W1W5, Canada

4-star hotel with full-service spa, connected to the convention center, near Maritime Museum of British Columbia
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,751 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Breakfast
Tasty breakfast

The Fairmont Empress

from A$383
  • Fairmont Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking, Harbour View
  • Fairmont Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Fairmont Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Fairmont Gold, 1 King Bed, Spacious Room, Non Smoking
  • Fairmont Gold, 2 Queen Beds, Spacious Room, Non Smoking
  • Fairmont Gold, 1 Bedroom Suite, 1 Queen Bed, Non Smoking, Harbor View
  • Fairmont Gold, Suite, 1 Bedroom, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking, Harbor View, Spacious Room
  • Fairmont Room, 1 Queen Bed, Non Smoking, Harbour View
  • Deluxe Room, 1 King Bed, Non Smoking, Harbour View
  • Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View
  • Signature Room, 1 King Bed, Non Smoking
  • Signature Room, 1 King Bed, Non Smoking, Harbour View

What’s around The Fairmont Empress

Top spots nearby

Recommended by this property

  • Maritime Museum of British Columbia (2-minute walk)
  • Victoria Bug Zoo (2-minute walk)
  • British Columbia Parliament Building (3-minute walk)
  • Victoria Harbour (3-minute walk)
  • Market Square (6-minute walk)
  • Chinatown (8-minute walk)
  • Victoria Golf Club (5.1 km)
  • Fisgard Lighthouse (5.9 km)
  • University of Victoria (6.2 km)
  • Butchart Gardens (17.2 km)

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour) - 1 min drive
  • Victoria, BC (YYJ-Victoria Intl.) - 26 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 159 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 464 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available at scheduled times from 3:30 AM to 7:30 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle from 3:30 AM to 7:30 PM *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Personal motorised watercraft on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 22600
  • Conference space size (meters) - 2100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1908
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • Chinese
  • Danish
  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Willow Stream Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Personal motorised watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby

The Fairmont Empress’s small print

Also known as

  • Fairmont Empress Hotel Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • The Fairmont Empress Hotel
  • The Fairmont Empress Victoria
  • The Fairmont Empress Hotel Victoria
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CAD 28.50 per day

Valet parking costs CAD 46.75 per day with in/out privileges

Breakfast costs between CAD 12.00 and CAD 24.00 for adults, and CAD 8.00 and CAD 12.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per accommodation, per night

Airport shuttle service is offered for an extra charge of CAD 25.00 per person (one-way)

Airport shuttle for children between the ages of 3 and 17 costs CAD 15.00 (one-way)

WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

WiFi is available in public areas for CAD 14.95 per night (rates may vary)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Victoria, British Columbia, Canada

Recent reviews

Fabulous 8.8 From 942 reviews

Exceptional 10.0
Stay here
Great hotel, very helpful, very good service
James, au1 night romance trip
Very good 8.0
Great location
Hotel was under renovation therefore access to the check in wasn't great and the pool was closed.
auRomance trip
Exceptional 10.0
We had a wonderful experience. We upgraded to the gold package. Exceptional service, lovely room, and excellent
Susan, us3 night trip
Exceptional 10.0
Couples getaway
You can never go wrong at a Fairmont property. The condition and cleanliness are always great but it really is the service that sets them apart. The location of the historic Empress cannot be matched.
Allen, ca2 night trip
Exceptional 10.0
This is an amazing hotel in a beautiful setting, but the most impressive part is the excellent staff - everyone was wonderful
us3 night family trip

The Fairmont Empress

Is the description of this property not correct? Tell us