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Park Hyatt Suzhou

4.5 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Jinji Lake

Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Lunch and dinner served, international cuisine
Park Terrace Suite
Building design
Serves dinner and brunch

Reviews

8.0 out of 10
Very good
In the heart of Suzhou, Park Hyatt Suzhou offers a serene escape. Treat yourself to rejuvenating spa treatments or take a refreshing dip in the indoor pool with sun loungers and unwind at Living Room for lunch and dinner. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Parking available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 4 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Free cots/infant beds
  • Separate bath and shower
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The current price is AU$400
includes taxes & fees
2 June - 3 June

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Park Lakeview Suite

Park Lakeview Suite

Park Lakeview Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 93 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Skywheel View

2 Twin Skywheel View

2 Twin Skywheel View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Living area

Park Lakeview Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 93 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Lake View

1 King Lake View

1 King Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Skywheel View

Minibar, in-room safe, individually decorated, desk

1 King Skywheel View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin City View

Minibar, in-room safe, individually decorated, desk

2 Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Park Terrace Suite

Park Terrace Suite

Park Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Garden View

Minibar, in-room safe, individually decorated, desk

2 Twin Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe

2 Twin Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 67 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King City View

Minibar, in-room safe, individually decorated, desk

1 King City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Garden View

Minibar, in-room safe, individually decorated, desk

1 King Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Separate bath and shower
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool, seasonal outdoor pool

Four Seasons Hotel Suzhou

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.6 out of 10, Exceptional, 18 reviews
The price is AU$520
includes taxes & fees
20 May - 21 May
Four Seasons Hotel Suzhou
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About the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028

What's nearby

  • Jinji Lake - 10 min walk - 0.9 km
  • Suzhou International Expo Center - 2 min drive - 2.2 km
  • Gate to the East - 7 min drive - 6.4 km
  • Pingjiang Road - 10 min drive - 10.3 km
  • Humble Administrator's Garden - 12 min drive - 11.5 km

Getting around

  • Wuxi (WUX-Shuofang) - 59 min drive
  • Suzhou Railway Station - 24 min drive
  • Yixing High-Speed Railway Station - 27 min drive
  • Suzhou North Railway Station - 33 min drive
  • Xinghu Jie Station - 16 min walk
  • Hualian Station - 19 min walk
  • Suzhou Olympic Sports Center Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪肯德基 - ‬8 min walk
  • ‪江边城外烤全鱼 - ‬10 min walk
  • ‪新梅华四季厨房 - ‬5 min walk
  • ‪建屋国际酒店西餐厅 - ‬5 min walk
  • ‪新梅华.四季厨房 - ‬5 min walk

About this property

Park Hyatt Suzhou

Enjoy your visit to Suzhou with a stay at Park Hyatt Suzhou. Guests can indulge in body scrubs at the spa, and international cuisine is served at Living Room, which is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 178 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Pool loungers

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Visual alarms in hallways

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body scrubs and body treatments.

Dining

Living Room – This coffee shop specialises in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Apartment 208 – This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Airport shuttle service is offered for an extra charge of CNY 1300 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.

Also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Frequently asked questions

Does Park Hyatt Suzhou offer free cancellation for a full refund?

Yes, Park Hyatt Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Park Hyatt Suzhou?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Park Hyatt Suzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Park Hyatt Suzhou?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by Park Hyatt Suzhou?

Yes, an airport shuttle is available. The charge is CNY 1300 per vehicle one-way.

What are the check-in and check-out times at Park Hyatt Suzhou?

You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Park Hyatt Suzhou and nearby?

Park Hyatt Suzhou has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Park Hyatt Suzhou?

Yes, Living Room offers international cuisine.

What's the area around Park Hyatt Suzhou like?

Park Hyatt Suzhou is a short 10-minute walk from Jinji Lake and 12 minutes' walk from Suzhou Ferris Wheel.

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Park Hyatt Suzhou Reviews

Reviews

8.0

Very good

9.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

like the gardening a lot... remind me of the Park Hyatt Kyoto
JWan, 2-night trip

6/10 Good

Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Wei, 4-night trip

6/10 Good

Service level needs Training

Paul, 1-night trip

10/10 Exceptional

Meihua, 2-night trip