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Crewe Hall Hotel & Spa

Photo gallery for Crewe Hall Hotel & Spa

Exterior
Indoor pool
Classic King Room | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Crewe Hall Hotel & Spa

VIP Access

Crewe Hall Hotel & Spa

4.0 star property
4-star hotel in Crewe with spa and indoor pool

8.2/10 Very good

649 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Weston Road, Crewe, England, CW1 6UZ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Manchester Airport (MAN) - 42 min drive
  • Liverpool (LPL-John Lennon) - 62 min drive
  • Crewe Station - 6 min drive
  • Nantwich Station - 11 min drive
  • Longport Station - 13 min drive

Restaurants

  • Rookery Wood - 4 min drive
  • The White Lion - 4 min drive
  • The Brocklebank - 5 min drive
  • Duke of Gloucester - 5 min drive
  • Upper Crust - 6 min drive

About this property

Crewe Hall Hotel & Spa

Located near a train station, Crewe Hall Hotel & Spa is a great choice for a stay in Crewe. Guests can visit the spa to indulge in massages, body wraps or facials, and British cuisine is served at The Brasserie, which is open for lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a health club. The pool and helpful staff get good marks from fellow travellers.

Languages

Afrikaans, Czech, Dutch, English, French, German, Greek, Italian, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Afrikaans
  • Czech
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Polish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

The Brasserie – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Sheridan lounge – This café specialises in British cuisine and only serves lunch.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 12.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of GBP 20.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crewe Hall
Crewe Hall QHotels
Crewe Hall QHotels Hotel
Hall Crewe
Hall QHotels
Hall QHotels Hotel
QHotels Crewe
QHotels Crewe Hall
Crewe Hall Hotel
Crewe Hall
Crewe Hall Hotel & Spa Hotel
Crewe Hall Hotel & Spa Crewe
Crewe Hall Hotel & Spa Hotel Crewe

Frequently asked questions

Does Crewe Hall Hotel & Spa offer free cancellation for a full refund?
Yes, Crewe Hall Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crewe Hall Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crewe Hall Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Crewe Hall Hotel & Spa?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 20.00 per pet, per stay.
Is parking offered on site at Crewe Hall Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Crewe Hall Hotel & Spa?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crewe Hall Hotel & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crewe Hall Hotel & Spa also has an indoor pool and a health club, as well as spa services and a garden.
Are there restaurants at or near Crewe Hall Hotel & Spa?
Yes, The Brasserie offers British cuisine. Nearby restaurants include The Brocklebank (2.3 mi), Duke of Gloucester (2.6 mi) and Upper Crust (2.6 mi).

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

Ali, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gerald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clare, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Donna, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

2/10 Poor

Would be concerned about revisiting.
Breakfast on both mornings was just warm - tepid. When I asked for the chef to probe the food after 10 mins this still hadn't happened! First meal in restaurant was good. Second meal at function was just warm, it was served 3 times and the only difference was the plate was progressively warmer but the chicken no hotter. Air con & TV didn't work. Sauna & steam room on but after 10 mins in each gave up as they were clearly set too low. I have stayed here for meetings most years for the past 8 or so but would be concerned about revisiting.
Ian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dave, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night family trip
Verified Hotels.com guest review