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Hotel Zelos San Francisco, a Viceroy Urban Retreat

4-star hotel with restaurant, near Westfield San Francisco Centre

  • Free WiFi
From
A$393

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12 4th St., San Francisco, 94103, CA, United States of America
8.6.Fabulous.
  • Good location, large comfortable rooms & extra friendly staff made our stay very…

    Dec. 5, 2019

  • Great location, spacious room and pleasant and helpful staff. Parking was easy (valet)…

    Jul. 4, 2019

See all 634 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Convenient
Transport options
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 202 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

What’s around

  • In Downtown San Francisco
  • Westfield San Francisco Centre - 3 min walk
  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • Warfield Theater - 7 min walk
  • SHN Curran Theatre - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Corner
  • Deluxe Double Room
  • Deluxe Suite
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Luxury Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Double Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible

What’s around

Landmarks

  • In Downtown San Francisco
  • Westfield San Francisco Centre - 3 min walk
  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • Warfield Theater - 7 min walk
  • SHN Curran Theatre - 8 min walk
  • 555 California Street - 12 min walk
  • Orpheum Theater - 14 min walk
  • SF Masonic Auditorium - 15 min walk
  • Embarcadero Center - 16 min walk
  • Bill Graham Civic Auditorium - 17 min walk

Getting around

  • San Francisco International Airport (SFO) - 18 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • San Francisco Station - 17 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 8 min drive
  • Market St & Stockton St Stop - 1 min walk
  • Market St & 4th St Stop - 1 min walk
  • Powell St. Station - 2 min walk
map
See on map
12 4th St., San Francisco, 94103, CA, United States of America

At a glance

Hotel size

  • This hotel has 202 rooms

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 55.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Fitness facilities
  • Use of nearby fitness centre (discount)

Working away

  • 24-hour business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 5000
  • Conference space size (meters) - 465

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Dirty Habit - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 33.77 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Concierge service
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 30.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 55.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Parcel deliveries will be accepted only for guests in house for a fee per package. The hotel cannot be held responsible for lost or damaged goods.

Also known as

  • Hotel Zelos San Francisco
  • Hotel Zelos San Francisco
  • Hotel Zelos
  • Zelos San Francisco
  • Hotel Palomar San Francisco a Kimpton Hotel
  • Hotel Zelos San Francisco
  • Hotel Zelos
  • Hotel Zelos San Francisco, a Viceroy Urban Retreat Hotel
  • Hotel Zelos San Francisco, a Viceroy Urban Retreat San Francisco
  • Zelos San Francisco
  • Hotel Palomar San Francisco
  • Palomar San Francisco
  • Palomar San Francisco Hotel
  • San Francisco Hotel Palomar
  • San Francisco Palomar
  • San Francisco Palomar Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Zelos San Francisco, a Viceroy Urban Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 55.00 per day.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 2:00 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Dirty Habit. Nearby restaurants include Tropisueño (3-min walk), Jillian's (3-min walk), and Tad's Steaks (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
  • Have fun with activities like cycling, boat tours, and boogie boarding, and practice your swing at the nearby golf course. Hotel Zelos San Francisco, a Viceroy Urban Retreat also has a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Fantastic room size Didn’t like functionality of shower access because it was blocked by position of toilet

    3 night trip with friends, May 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Property was well located. Unfortunately they were renovating the reception/foyer area, so that was our bad luck. But our main difficulty was with our booking. We had specifically asked for a walk in shower, as we are older and the shower over the bath is dangerous for us. That was just not available, and they said that they had no knowledge of that request from you . We had to settle for a shower over a lowered tub - and we managed, but not happy about it. Room was lovely.

    4 night family trip, Apr. 30, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Amazing location. Friendly staff. However the room wasn’t very clean. We found some hair on the towel and the sheet.

    Michael, 4 night family trip, Apr. 27, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The property was good and located, but the place was still under renovation and the hot water was not working well at all.

    3 night romance trip, Apr. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel zelos was within close proximity to everything anyone would need. The only negative I feel is the restaurant for breakfast was a little overpriced. But many other options close by.

    4 night romance trip, Feb. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A great Hotel in a great location. Friendly staff from the front desk through to the housekeepers etc. The room was spacious and cleaned in a timely manner so when we returned everything was fresh and ready for use again. A little side note to keep in mind is that there are bikes available for hire from the front desk. We didn’t realize this until our last day but the Ford eBikes are a great thing to hire for a day or two anyway.

    Shane, 4 night trip, Dec. 26, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly and helpful front desk staff. They were a credit to the hotel

    1 night trip, Dec. 8, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel

    Nice updated and modern. Hotel room was spacious for being in San Francisco. Friendly staff and many food options around

    Javier, 1 night trip, Oct. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice hotel in a great location

    Excellent location. Welcoming staff. Rooms are very nice and clean. We also loved the onsite restaurant. We'll definitely stay here again.

    Jane, 3 night trip with friends, Oct. 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The water in the bath tub was brown and the shower door didn't close. But it looks nice

    Jeremy, 1 night trip, Sep. 4, 2021

    Verified Hotels.com guest review

See all 634 reviews