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El Tropicano Riverwalk Hotel
3-star hotel with outdoor pool, near River Walk
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
6.0.Good.2,087 verified Hotels.com guest reviews
Reception was nice. After that things went downhill. Our room needed a serious renovation…
Sep. 6, 2019
Thick mound growing in bathroom. Bed linen was covered in blood. Toilet overflowing onto…
May 9, 2019
Official standards
This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
Guests rated location
Walkable296 positive mentions
Convenient191 positive mentions
Safe170 positive mentions
Quiet159 positive mentions
Dining options120 positive mentions
- Free WiFi
- Parking available
- Pool
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 306 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Rooftop terrace
- Breakfast available
For families
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
- Fridge
- Premium TV channels
- Television
- Terrace
What’s around
- In Downtown San Antonio
- River Walk - 9 min walk
- Alamo - 12 min walk
- Henry B. Gonzalez Convention Center - 16 min walk
- Market Square - 20 min walk
- Pearl District - 25 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 2 Double Beds, Non Smoking
- Standard Room, 2 Double Beds, Non Smoking, Poolside
- Standard Room, 1 King Bed, Non Smoking
- Standard Room, 1 Queen Bed, Non Smoking
- Standard Room, 1 Queen Bed, Accessible, Non Smoking
- Standard Room
- Standard Room, 1 King Bed, Accessible, Non Smoking
Location
- In Downtown San Antonio
- River Walk - 9 min walk
- Alamo - 12 min walk
What’s around
Landmarks
- In Downtown San Antonio
- River Walk - 9 min walk
- Alamo - 12 min walk
- Henry B. Gonzalez Convention Center - 16 min walk
- Market Square - 20 min walk
- Pearl District - 25 min walk
- Tower of the Americas - 26 min walk
- Alamodome - 32 min walk
- San Antonio Majestic Theater - 10 min walk
- San Antonio Museum of Art - 13 min walk
- La Villita - 15 min walk
Getting around
- San Antonio International Airport (SAT) - 11 min drive
- San Antonio Station - 25 min walk
At a glance
Hotel size
- This hotel has 306 rooms
- This hotel is arranged over 9 floors
Arriving/leaving
- Check-in time 4 PM-midnight
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (dogs only)*
- 1 per room (up to 19 lbs)
Internet
- Free WiFi in rooms
Parking
- Onsite self parking (USD 29.00 per day; includes in/out privileges)
- Onsite valet parking (USD 29.00 per day; includes in/out privileges)
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- Poolside bar
Things to do
- Outdoor pool
- Fitness facilities
- Health club
- Use of nearby fitness centre (discount)
Working away
- 24-hour business centre
- Conference space
- Meeting rooms
- Conference space size (feet) - 37000
- Conference space size (meters) - 3437
- Computer station
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- Lift
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Terrace
- Television in common areas
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible public bathroom
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible lounge
- Handrails in stairways
- Closed captioned TV
Languages Spoken
- English
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Iron/ironing board
Freshen up
- Hair dryer
Be entertained
- 27-inch TV
- Premium TV channels
Stay connected
- Desk
- Free WiFi
Food and drink
- Fridge
More
- Daily housekeeping
Special features
Dining
Mangos - This buffet restaurant serves breakfast only.
Small print
Also known as
- El Tropicano Riverwalk Hotel San Antonio
- Tropicano Riverwalk
- El Tropicano Riverwalk Hotel San Antonio
- El Tropicano Riverwalk San Antonio
- El Tropicano Riverwalk
- El Tropicano Riverwalk Hotel Hotel
- El Tropicano Riverwalk Hotel San Antonio
- El Tropicano Riverwalk Hotel Hotel San Antonio
- El Tropicano Riverwalk Hotel
- El Tropicano Riverwalk San Antonio
- El Tropicano Riverwalk
- El Tropicano Riverwalk Hotel
- Hotel El Tropicano
- Hotel Tropicano
- Tropicano Hotel
- Tropicano Hotel Riverwalk
Optional extras
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Self parking costs USD 29.00 per day with in/out privileges
Valet parking costs USD 29.00 per day with in/out privileges
Rollaway beds are available for USD 10 per night
Cooked-to-order breakfast is offered for an extra charge of USD 10.95 for adults and USD 5.95 for children (approximately)
Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals exempt from feesPolicies
Guests can rest easy knowing there's a fire extinguisher on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Contactless check-out is available.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards, debit cards, and cash.
Mandatory fees
Deposit: USD 45 per day
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, El Tropicano Riverwalk Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
- Yes. Self parking costs USD 29.00 per day. Valet parking costs USD 29.00 per day.
- Yes, there's an outdoor pool.
- Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 19 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
- You can check in from 4 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
- Yes, there's an onsite restaurant, Mangos. Nearby restaurants include Ocho (3-min walk), Guillermo's (6-min walk), and Pete's Tako House (7-min walk).
- El Tropicano Riverwalk Hotel has an outdoor pool and a health club.
6.0.Good.2,087 verified Hotels.com guest reviews
- 8.0.Very good
Staff were very friendly. Hotel is close enough to walk everywhere
2 night romance trip, Mar. 23, 2019
Verified Expedia guest review
- 4.0.Fair
Bad experience!
The hotel looks nothing like pictures and had to change to three different rooms due to no working ac. Very disappointing hotel would not stay again
Stacy, 2 night trip, Mar. 27, 2020
Verified Hotels.com guest review
- 4.0.Fair
No parking in the obligate used to play a $30 fee for self parking
2 night romance trip, Mar. 19, 2020
Verified Expedia guest review
- 8.0.Very good
Hidden charges
Only bad thing I would really have to say is that they don't let you know there's a deposit we have to pay for every day we stay, and it's a high deposit. They should notify people as their booking about it. Wasn't able to really enjoy because the deposit we had to leave was our fun money.
John, 7 night trip, Mar. 18, 2020
Verified Hotels.com guest review
- 2.0.Poor
Hvac
Not good
ADRIAN, 1 night family trip, Mar. 14, 2020
Verified Hotels.com guest review
- 2.0.Poor
The customer service sucked and the room is dated wall paper is coming off the wall.
Wanda, 2 night family trip, Mar. 14, 2020
Verified Expedia guest review
- 8.0.Very good
In need of serious updating
Check in was easy and convenient. They were able to get us in early. Parking is outrageously overpriced at $30 a night. The hotel is in a good location, right on the river. However, the hotel itself is in need of a serious update. Very old and worn down. Beds are super uncomfortable. The pool area is nice, through several broken chairs and rips in the surrounding flooring. The phone in room didn’t work, so we attempted to call the front desk from our cell phone to request additional pillows. No one answered, so we had to walk down to the lobby to request some to be brought to our room. Price was a little high for what we experienced.
Toriana, 1 night family trip, Mar. 13, 2020
Verified Hotels.com guest review
- 6.0.Good
The front desk staff are not very helpful; their answers are shot and incomplete. At night, a lot of activities occurred with loud noises, even after 10 PM. With exception of valet parking staff.
2 night family trip, Mar. 12, 2020
Verified Expedia guest review
- 6.0.Good
The staff was friendly, the front desk looked clean or perhaps the lobby. Some what the hallways of the hotel looked old fashioned it looked liked it needed some remodeling and painting . The room that we stayed in with my family was somewhat cleaned. The room was dusty and the furniture was dusty as well. the sheets of the bed were stained. Also the hallway smelled like humidity.
mimi, 3 night family trip, Mar. 12, 2020
Verified Expedia guest review
- 8.0.Very good
Pros: The staff was very nice. The hotel was right on the riverwalk. The bed was comfortable. Cons: Upon check-in they required that you use their $31 valet parking - then the next morning it took 20 minutes for them to get my car. Very annoying. The chair in my room was falling apart and hardly usable. The air conditioner was one of those big old units hanging from the wall and very noisy. We preferred to leave it off so we could sleep.
Paul, 1 night family trip, Mar. 12, 2020
Verified Expedia guest review