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The Windsor Suites

4-star hotel with 2 restaurants, near Pennsylvania Convention Center

  • Free WiFi
From
A$305

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  • The Windsor Suites
  • Rooftop Pool
  • Rooftop Pool
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The Windsor Suites. Image 1 of 61.
1 / 61The Windsor Suites
8.8.Fabulous.
  • Close to city and rental location. Very good location and staff very friendly.

    Dec. 1, 2019

  • Great room, friendly and helpful staff, great location.

    Oct. 4, 2019

See all 1,808 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities are closed seasonally each year. They will be closed from September 13 to May 1:
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Kitchen
    • Gym

    Property highlights

    Main amenities

    • 155 guestrooms
    • Daily housekeeping
    • 2 restaurants and 2 bars/lounges
    • Seasonal outdoor pool
    • 24-hour fitness center
    • Valet parking

    For families

    • Kitchen
    • Cookware, dishware and utensils
    • Stovetop
    • Microwave
    • Fridge
    • Connecting/adjoining rooms available

    What’s around

    • In Center City
    • Pennsylvania Convention Center - 10 min walk
    • Reading Terminal Market - 10 min walk
    • Rittenhouse Square - 13 min walk
    • Philadelphia Museum of Art - 18 min walk
    • University of Pennsylvania - 20 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Suite, 1 Bedroom
    • Studio Suite, 1 King Bed
    • Studio Suite, 2 Double Beds
    • Suite, 1 Bedroom
    • Deluxe Studio Suite, 1 King Bed, City View
    • Deluxe Studio Suite, 2 Double Beds, City View
    • Studio Suite, 1 King Bed, Balcony, City View
    • Studio Suite, 2 Double Beds, Balcony, City View
    • Skyline King Suite
    • Skyline Double Queen
    • Skyline Murphy King Suite
    • Skyline Accessible King Suite
    • Suite, 2 Bedrooms

    Location

    • In Center City
    • Pennsylvania Convention Center - 10 min walk
    • Reading Terminal Market - 10 min walk

    What’s around

    Landmarks

    • In Center City
    • Pennsylvania Convention Center - 10 min walk
    • Reading Terminal Market - 10 min walk
    • Rittenhouse Square - 13 min walk
    • Philadelphia Museum of Art - 18 min walk
    • University of Pennsylvania - 20 min walk
    • Drexel University - 24 min walk
    • Liberty Bell Center - 25 min walk
    • Independence Hall - 25 min walk
    • Children's Hospital of Philadelphia - 35 min walk
    • Philadelphia Zoo - 39 min walk

    Getting around

    • Philadelphia International Airport (PHL) - 15 min drive
    • Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
    • Blue Bell, PA (BBX-Wings Field) - 27 min drive
    • Mercer Airport (TTN) - 42 min drive
    • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
    • Philadelphia 30th St Station - 20 min walk
    • Philadelphia University City Station - 4 min drive
    • City Hall Station - 6 min walk
    • Race Vine Station - 8 min walk
    • 13th St. Station - 10 min walk

    At a glance

    Hotel size

    • This hotel has 155 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-2:30 AM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets stay free (dogs and cats only)
    • Restrictions apply*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Secured covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • 2 restaurants
    • 2 bars/lounges
    • Room service (during limited hours)

    Things to do

    • Outdoor seasonal pool
    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • 24-hour business centre
    • Number of meeting rooms - 3
    • Conference space
    • Conference space size (feet) - 1897
    • Conference space size (meters) - 176
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter

    Facilities

    • Year Built – 1963
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Braille signage
    • Closed captioned TV
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Fridge
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware and utensils
    • Dishwasher
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Small print

    Also known as

    • Windsor Suites Apartment Philadelphia
    • The Windsor Suites Hotel
    • The Windsor Suites Philadelphia
    • The Windsor Suites Hotel Philadelphia
    • Windsor Suites Apartment
    • Windsor Suites Philadelphia
    • Windsor Suites
    • The Windsor Hotel Philadelphia
    • Windsor Hotel Philadelphia
    • Marriott Execustay Philadelphia
    • Windsor Suites Hotel Philadelphia
    • Windsor Suites Hotel

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Covered valet parking costs USD 45.00 per night with in/out privileges

    Rollaway beds are available for USD 20.0 per night

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    For details on pet restrictions, contact the property at the number on the booking confirmation.

    The seasonal pool is open from May to September.

    Pool access available from 10:00 AM to 6:00 PM.

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted.

    Prepaid debit cards are not accepted.

    Mandatory fees

    Deposit: USD 250.00 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, The Windsor Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 45.00 per night.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
    • Yes, cats and dogs stay free. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - 2:30 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there are 2 onsite restaurants. Nearby restaurants include Tir na nOg (3-min walk), Amuse (4-min walk), and Ruth's Chris Steak House (6-min walk).
    • No, this hotel doesn't have a casino, but SugarHouse Casino (11-min drive) and Harrah's Casino and Racetrack (21-min drive) are both nearby.
    • The Windsor Suites has 2 bars and a seasonal outdoor pool, as well as a 24-hour fitness center.
    8.8.Fabulous.
    • 10.0.Exceptional

      The Best

      Lucretia, 1 night trip, Jun. 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent stay!

      Loved everything about this hotel! Service was amazing and everyone was so friendly!

      James, 2 night family trip, Jun. 9, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Conditions were not the best

      AC was not working in our room. Long waits for elevators.

      3 night trip, May 27, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The room size was great, but dirty on arrival. Lots of glitter everywhere! One of the chairs had so much gold glitter on it that we couldn’t even use it during our stay. Lots of pink glitter in the carpet- like it hadn’t been vacuumed. The kitchen stove was dirty and had red sauce down the front and pool of it on the floor. The beds were like a see-saw- if you sat on the edge, they would lift up on the other side. Never have I ever experienced anything like that before! The staff was very nice! The maintenance and cleanliness was our disappointment with this property. I’m glad I brought Lysol and sanitizing wipes with us!

      4 night family trip, May 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Would return

      Great service. Location was close to Temple campus - which is why we chose the Hotel. Rooms could maybe use a little update but everything was clean and tidy.

      Deidre, 1 night family trip, May 6, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Disappointed

      There was no heat in the room. Was informed that the hotel turned out the heat. Very little cold water in the shower. Was told that someone would look at it but no one came. Paid extra for late checkout but was interrupted three times prior to my check out time asking when would I be leaving.

      Antoinette, 3 night trip, May 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I always stay at hotels that offer a microwave and/or refrigerator. The Windsor Suites goes above and beyond that! There was a stove/oven as well as a dishwasher, dishes, pots, pans, etc! There was a total of 3 closets with one of them being a walk-in one!

      Sharon, 1 night trip, May 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Wonderful Windsor!

      While I was born and raised in Philly, I have lived out West for over 20 years now but this was a visit back home for a family event. I chose the Windsor bc of it's location and reviews. Special shout-out to the Director of Front Office Tearah Jones and Guest Service Associate Sophie Kim. I booked through expedia bc I'm a gold member but they still honored the parking discount if I booked directly through the hotel. I even was incorrectly charged for 5 nights of parking instead of 4 to which they immediately refunded the 1 night. Loved the views of Independence Hall and the Art Museum and lots of eateries and parks within walking distance. Loved the nearby bike rentals too. The only thing I'd say negative is for housekeeping to look extra close at kitchen and island counter tops as there was an old crusty stain of either a dipping sauce or similar next to the balcony sliding door. They're black so hard to see but still should not go un-noticed. Loved the rooftop pool! GO EAGLES!

      Alex, 5 night trip, May 1, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Traffic

      The 250.00 down deposit is ridiculous and room 609 was si nouisy with night racing traffic never sleeped but nice people nice room and my grandson loved the pool

      sheila, 1 night family trip, May 1, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Gold VIP Benefits Denied!!

      Did not honor Gold Member Drink offer, Room Upgrade, late check-out offers when available for the night and next day on their website. Drink offer was declined “due to Covid” but the bar and restaurants were open. The room did not have air conditioning available during April. Therefore we had to sleep with the windows open and it was very very loud. There were no chairs on the balcony to sit out and enjoy. We booked a city view and got the parkway view. You could not call the desk or valet to have vehicle ready for you. Very disappointed in our stay. The best part was the employees, their friendliness and professionalism!!

      1 night trip, Apr. 21, 2021

      Verified Hotels.com guest review

    See all 1,808 reviews