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All properties in Frankfurt, Hessen, Germany
1 room, 2 adults

Mercure Hotel Kaiserhof Frankfurt City Center

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior.
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
Kaiserstr. 62, Frankfurt, HE, 60329, Germany

Luxury hotel with bar/lounge, near Frankfurt Trade Fair
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Location was great Bed was horrible.Two single beds joined together and they would…Mar. 3, 2020
  • This is my second time staying here and although the street isn’t necessarily the nicest…Nov. 14, 2019

Mercure Hotel Kaiserhof Frankfurt City Center

from A$153
  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Privilege, Twin Room, Multiple Beds
  • Premium Suite, 1 Double Bed (Privilege)

What’s around Mercure Hotel Kaiserhof Frankfurt City Center

Landmarks

  • In Bahnhofsviertel
  • Frankfurt Trade Fair - 11 min walk
  • Romerberg - 14 min walk
  • Alte Oper - 14 min walk
  • Maintower - 9 min walk
  • Staedel Museum - 10 min walk
  • Zeil Shopping District - 12 min walk
  • Römer - 14 min walk

Getting around

  • Frankfurt Intl. Airport (FRA) - 19 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (Main) Central Station - 3 min walk
  • Frankfurt am Main West Station - 4 min drive
  • Frankfurt (Main) Ost Station - 4 min drive
  • Central U-Bahn - 3 min walk
  • Willy Brandt Platz U-Bahn - 7 min walk
  • Taunusanlage S-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (meters) - 300
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1980
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Languages Spoken
  • English
  • German
  • Italian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
  • Tablet computer
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Executive Lounge - Onsite bar. Happy hour is offered.

Mercure Hotel Kaiserhof Frankfurt City Center’s small print

Also known as

  • Mercure Hotel Kaiserhof Frankfurt City Center
  • Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt
  • Mercure Hotel Kaiserhof
  • Mercure Kaiserhof Frankfurt City Center
  • Mercure Kaiserhof
  • Mercure Hotel Kaiserhof Frankfurt City Frankfurt
  • Mercure Kaiserhof Frankfurt City Center
  • Mercure Hotel Kaiserhof Frankfurt City Frankfurt
  • Mercure Hotel Kaiserhof Frankfurt City Center Hotel
  • Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Self parking costs EUR 21 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Kaiserhof Frankfurt City Center

  • Does Mercure Hotel Kaiserhof Frankfurt City Center offer free cancellation for a full refund?
    Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Kaiserhof Frankfurt City Center?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel Kaiserhof Frankfurt City Center?
    Yes. Self parking costs EUR 21 per day. Parking spots may be limited.
  • Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mercure Hotel Kaiserhof Frankfurt City Center?
    You can check in from 3:00 PM to 3:00 AM. Check-out time is noon.
  • Are there restaurants at or near Mercure Hotel Kaiserhof Frankfurt City Center?
    Yes. Nearby restaurants include o'reilly's irish pub (4-min walk) and Indigo (4-min walk).

Recent reviews

Very good 8.0 From 494 reviews

Very good 8.0
Great Hotel in Red Light Disctrict
Hotel was great, just unsure about the area around it. Located less than 2 minutes walk to train station, close to shops, bars and cafes etc.
Chris, au3 night trip
Very good 8.0
Bedroom review
The bedroom was spacious and clean. All the amenities in the room were excellent. However, the mattress was too hard. The carpet around the bed was really nice.
Mi Kyung, au1 night romance trip
Good 6.0
Visit to Frankfurt
The hotel is extremely convenient located at the beginning of Kaiserstrasse, 100 m from the central railway station. However, sometimes this area attracts not the best of people. The breakfast was very good. The doonas were too heavy for the hot summer weather, even with the aircon running. The new bathroom design (new open shower (water on floor), lack of hanging space for towels and night attire, very small shower gel dispensers etc.) There is currently some building going on next door as a new shopping passage is being built.
Christine, au2 night romance trip
Very good 8.0
Short stay, dirty area
Two day stop over, nice hotel, great service although it was close to everything, the area around left a lot to be desired.
Kristina, au2 night family trip
Fair 4.0
Not happy
This Hotel was being refurbished we do understand but WHY we were given a room that was still not fixed. As there were rooms EMPTY on the day we arrived that have been completely refurbished. We have used the chain of hotel before but we will think twice before booking again.
Kveta, au3 night romance trip
Fair 4.0
Oh dear, very disappointed
No advice that hotel under significant reconstruction, work including drilling commenced very early morning and throughout day.
auRomance trip
Very good 8.0
Really good and recommend
Hotel is brand new, staff is excellent, the rooms are big and comfortable, very clean. Due to location, near to Frankfurt Hbf, some caution is needed to avoid pickpockets.
A M, us2 night trip
Exceptional 10.0
Excellent stay
Lovely reception staff willing to help with everything requested room clean breakfast fantastic
Tracey, gb1 night family trip
Exceptional 10.0
A well placed central city hotel
The hotel is ideally situated close to main railway station. It is a nice clean modern hotel. The room is a bit small if you have two pieces of luggage but after some juggling it was manageable. Facilities of room are very good, kettle, coffee maker plus all the other items you would expect from a quality brand hotel.
gb1 night trip
Exceptional 10.0
Comfortable
Akin, th4 night trip with friends

Mercure Hotel Kaiserhof Frankfurt City Center

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