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Hilton York

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Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board
2 bars/lounges
Reception

Overview of Hilton York

Hilton York

4.0 star property
4-star hotel with 2 restaurants, near Shambles
8.0 out of 10 Very good
8.0/10 Very good

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available
  • Gym
  • Bar
Map
1 Tower Street, York, England, YO1 9WD
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • 8 meeting rooms
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • Shambles - 5 min walk
  • York Minster - 11 min walk
  • Jorvik Viking Centre - 1 min drive
  • York City Walls - 1 min drive
  • University of York - 3 min drive
  • York Racecourse - 4 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 58 min drive
  • York Station - 13 min walk
  • York (QQY-York Train Station) - 13 min walk
  • York Poppleton Station - 16 min drive

Restaurants

  • 31 Castlegate - 1 min walk
  • Caffè Nero - 3 min walk
  • The Lowther - 3 min walk
  • The Red Lion - 3 min walk
  • Source - 2 min walk
Map

About this property

Hilton York

Hilton York puts you 0.3 mi (0.4 km) from Shambles and 0.6 mi (0.9 km) from York Minster. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Fellow travellers say great things about the breakfast and location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Covered on-site self-parking (GBP 25.00 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space (4331 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for GBP 14.99
  • WiFi is available in public areas for GBP 14.99 (rates may vary)
  • Wired Internet access is available in guest rooms for GBP 14.99 (rates may vary)
  • English breakfast is offered for an extra charge of approximately GBP 12.50 per person

Parking

  • Covered self-parking costs GBP 25.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Frequently asked questions

Does Hilton York offer free cancellation for a full refund?
Yes, Hilton York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton York?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hilton York?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton York?
Yes. Self-parking costs GBP 25.00 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hilton York?
You can check in from 4 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton York and nearby?
Hilton York has 2 bars and a fitness centre.
Are there restaurants at or near Hilton York?
Yes, there are 2 on-site restaurants.
What's the area around Hilton York like?
Hilton York is a short 2-minute walk from Jorvik Viking Centre and 2 minutes' walk from Clifford's Tower. Travellers say that the area is central and good for shopping.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.5/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

No AC
Hotel was good location. The room we stayed didn’t have AC ( some rooms don’t I asked ) other than no AC the room was good
Gema, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A solid 4/5
Parking was unavailable so we had to stay in the pay-by-phone car park across the road. Hotel itself was nicely presented, food at the restaurant was good if a little overpriced. The beds were very hard, great for a bad back but terrible for a bad shoulder! One day the housekeeping forgot to switch out our dirty coffee cup. It's in a great location, close enough to everywhere we wanted to be but not too central to be kept up by bars all night.
HELEN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miss Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in York
Great hotel in a great area. Close to everything. Great breakfast.
Ewa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Absolutely fantastic, very welcome and friendly staff
Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant location and staff
Location is fantastic, literally a 5 minute walk to everything! Staff friendly and efficient. Breakfast is fantastic and restaurant food was great too and bar wasn't as pricey as expected. Room was clean and pleasant enough. The location and staff are what make this hotel great though. Will definitely be visiting again
Danny, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Francheska, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kristian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Overnight stay
Comfy hotel but bedrooms a bit outdated. Staff were friendly and welcoming
elizabeth, 1-night trip
Verified Hotels.com guest review