Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Grand Sunset Princess All Suites Resort & Spa All Inclusive

4-star4 stars
Great for families

Good to know

  • Highchair
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with spa, near El Camaleon Mayakoba Golf Course
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Highchair
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The property was beautiful and wide open with so much to appreciate. The staff was beyond…Dec. 2, 2020
  • The resort is beautiful but needs to be renovated. The outside needs to be painted. And…Dec. 1, 2020

Grand Sunset Princess All Suites Resort & Spa All Inclusive

from A$244
  • Deluxe Suite, Garden View
  • Deluxe Suite, Pool Access (with Jacuzzi, Pool View)
  • Family Club Room - Pool Access, Pool View
  • Family Room
  • Suite (with 2 Jacuzzis)
  • Suite with Jacuzzi and Outdoor Shower

What’s around Grand Sunset Princess All Suites Resort & Spa All Inclusive

Landmarks

  • On the beach
  • Tres Rios Ecopark - 3 mi / 4.8 km
  • Playa 88 - 2.8 mi / 4.5 km
  • Quinta Avenida - 3.7 mi / 6 km
  • Mamitas Beach Club - 5.5 mi / 8.9 km
  • Playa del Carmen Main Beach - 5.6 mi / 9 km
  • Grand Coral Golf Riviera Maya - 2.4 mi / 3.9 km
  • El Camaleon Mayakoba Golf Course - 2.9 mi / 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Free beach shuttle

At a glance

Key facts

Size

  • 672 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 2 swim-up bars
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Free beach cabanas
  • Number of outdoor pools - 12
  • Children's pool
  • Full-service spa
  • Playground on site
  • Beach umbrellas
  • Free pool cabanas
  • Beach towels
  • Pool umbrellas
  • Arcade/game room
Working away
  • Number of meeting rooms - 5
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
Things to enjoy
  • Private spa tub
  • Number of living rooms
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All meals, snacks, and beverages included

Activities and facilities/equipment
Land activities
  • Volleyball

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Princess Spa. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Grand Sunset Princess All Suites Resort & Spa All Inclusive’s small print

Also known as

  • Grand Sunset Princess All Suites Resort
  • Grand Sunset Princess All Suites Resort Spa All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Sunset Princess All Suites Resort & Spa All Inclusive

  • Does Grand Sunset Princess All Suites Resort & Spa All Inclusive offer free cancellation for a full refund?
    Yes, Grand Sunset Princess All Suites Resort & Spa All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Grand Sunset Princess All Suites Resort & Spa All Inclusive currently open?
    This property is closed from April 17 2020 to October 14 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Grand Sunset Princess All Suites Resort & Spa All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Sunset Princess All Suites Resort & Spa All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Grand Sunset Princess All Suites Resort & Spa All Inclusive?
    Yes, there are 12 outdoor pools and a children's pool.
  • Are pets allowed at Grand Sunset Princess All Suites Resort & Spa All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Grand Sunset Princess All Suites Resort & Spa All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Sunset Princess All Suites Resort & Spa All Inclusive?
    Yes, there are 9 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Coco's Cabanas (10-min walk), Los Murales (2.4 mi), and El Puerto (3.3 mi).

Recent reviews

Good 7.2 From 12 reviews

Exceptional 10.0
Great customer service and food. We spent a great time!
Oksana, us7 night romance trip
Exceptional 10.0
The staff were amazing and so very accommodating!!! The resort and the room were super clean!
DawnMarcus, us6 night romance trip
Exceptional 10.0
us4 night trip
Fair 4.0
us3 night trip
Good 6.0
us4 night trip
Good 6.0
mx4 night trip
Good 6.0
Kimberly, us2 night trip
Very good 8.0
Jorge, us2 night trip
Good 6.0
us3 night trip
Poor 2.0
us3 night trip

Grand Sunset Princess All Suites Resort & Spa All Inclusive