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Hacienda Xcanatun, Angsana Heritage Collection

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Hacienda Xcanatun, Angsana Heritage Collection puts you a short five-minute drive from GNP Insurance Forum and U.S. Consulate General Mérida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is AU$322
includes taxes & fees
17 Sept - 18 Sept

Why we love this property

Dining paradise
Indulge in local flavours at 2 restaurants serving breakfast and 2 trendy bars. This hotel also offers intimate private dining options for couples.
Spa indulgence
The full-service spa offers aromatherapy, body treatments, and Thai massages daily. A fitness room and garden complete this hotel's wellness journey.
Premium sleep comfort
Luxury guestrooms feature Egyptian cotton sheets and premium bedding, complemented by rainfall showers. Blackout drapes ensure restful slumber on balconies.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Naj Junior Suite-King

A modern bedroom with a large bed, a desk, and a balcony with plants.

Naj Junior Suite-King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sayab Governor Suite - King

A yellow-walled room with a large bathtub, wicker chairs, and a wooden floor.

Sayab Governor Suite - King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Yaab Ambassador Suite – King

A hotel room with a wooden ceiling, a bed, a nightstand, a lamp, and a view of a hallway.

Yaab Ambassador Suite – King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Kij Master Suite - King

A four-poster bed with a wooden frame, white linens, and two bedside lamps.

Kij Master Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sayab Governor Suite - King

A bedroom with a large bed, wooden headboard, bedside lamps, and a view of the outdoors through an open door.

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 129 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Yaab Ambassador Suite - King

A hotel room with a wooden bed, two bedside lamps, a bench, and a patterned floor.

Yaab Ambassador Suite - King

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Xcanatun Pool Suite

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 189 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Naj Junior Suite - King

A spacious bedroom with a large bed, bedside tables, a desk, and a wardrobe.

Naj Junior Suite - King

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Naj Junior Suite - Double

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of greenery.

Naj Junior Suite - Double

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Itza Plunge Pool Suite - King

A modern bedroom with a large bed, a wooden wardrobe, a built-in TV, and a stone wall.

Itza Plunge Pool Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • GNP Insurance Forum - 3 min drive - 2.6 km
  • The Harbor Lifestyle Mall - 5 min drive - 4.0 km
  • Yucatán Golf Club - 5 min drive - 4.3 km
  • U.S. Consulate General Mérida - 6 min drive - 4.7 km
  • La Isla Mérida Cabo Norte - 8 min drive - 5.4 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 32 min drive
  • Teya-Merida Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boston's Pizza - ‬19 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Wendy’s - ‬8 min walk

About this property

Hacienda Xcanatun, Angsana Heritage Collection

  • Hacienda Xcanatun, Angsana Heritage Collection puts you a short five-minute drive from GNP Insurance Forum and U.S. Consulate General Mérida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Outside food is not permitted on the premises.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Visual alarms in hallways
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels
  • First-run films

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Angsana Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: USD 1 per accommodation, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 27 to 40 for adults and USD 20 to 40 for children
  • Airport shuttle service is offered for an extra charge of USD 48 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for USD 64.0 per night

Pets

  • Pets are allowed for an extra charge of USD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection offer free cancellation for a full refund?

Yes, Hacienda Xcanatun, Angsana Heritage Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of USD 30 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there's free valet parking.

Is an airport shuttle service offered by Hacienda Xcanatun, Angsana Heritage Collection?

Yes, an airport shuttle is available. The charge is USD 48 per vehicle one-way.

What are the check-in and check-out times at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Hacienda Xcanatun, Angsana Heritage Collection?

No, this hotel doesn't have a casino, but Juega Juega Casino (5-min drive) and Diamonds Casino (9-min drive) are both nearby.

What is there to do at Hacienda Xcanatun, Angsana Heritage Collection and nearby?

Hacienda Xcanatun, Angsana Heritage Collection has 3 outdoor pools, 2 bars and a spa, as well as a fitness centre, a picnic area and a garden.

Are there restaurants at or near Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are 2 on-site restaurants.

Does Hacienda Xcanatun, Angsana Heritage Collection have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

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