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Best Western Plus Bentley Hotel & Spa

Photo gallery for Best Western Plus Bentley Hotel & Spa

Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, free WiFi

Overview of Best Western Plus Bentley Hotel & Spa

Best Western Plus Bentley Hotel & Spa

4.0 star property
4-star hotel in Lincoln with spa and indoor pool

8.4/10 Very good

549 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$168
Price available on 19/12/2022
Newark Road, South Hykeham, Lincoln, England, LN6 9NH

Room options

About this area

What's nearby

  • Heart of Lincoln

Getting around

  • Nottingham (NQT) - 33 min drive
  • Hull (HUY-Humberside) - 46 min drive
  • Doncaster (DSA-Robin Hood) - 48 min drive
  • Heathrow Airport (LHR) - 118.2 miles/190.2 km
  • Hykeham Station - 4 min drive
  • Swinderby Station - 7 min drive
  • Collingham Station - 11 min drive


  • Mrs. H's Café - 3 min drive
  • Frankie & Benny's - 4 min drive
  • Fish King - 4 min drive
  • Damons - 4 min drive
  • Ethan's - 4 min drive

About this property

Best Western Plus Bentley Hotel & Spa

Best Western Plus Bentley Hotel & Spa is a great choice for a stay in Lincoln. Guests can visit the spa to indulge in massages, reflexology, or mani/pedis, and international cuisine is served at Jewels, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and spacious guestrooms get great marks from fellow travelers.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 2 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, access to the pool and fitness center is available by reservation only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 7 meeting rooms
  • Conference center


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Spa at Bentley Hotel. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including reflexology. The spa is open daily.


Jewels - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Pool fee: GBP 3 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of GBP 11.00 for adults and GBP 5.50 for children (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Bentley Hotel Lincoln
Best Western Plus Bentley Hotel
Best Western Plus Bentley Lincoln
Best Western Plus Bentley
Best Western South Hykeham
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham, UK
South Hykeham Best Western
Best Western Bentley Hotel And Leisure Club
BEST WESTERN PLUS Bentley Hotel & Spa Lincoln/South Hykeham UK
Best Western Plus Bentley Hotel Spa
Best Plus Bentley & Lincoln
Best Western Plus Bentley Hotel & Spa Hotel
Best Western Plus Bentley Hotel & Spa Lincoln
Best Western Plus Bentley Hotel & Spa Hotel Lincoln

Frequently asked questions

Does Best Western Plus Bentley Hotel & Spa offer free cancellation for a full refund?
Yes, Best Western Plus Bentley Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Bentley Hotel & Spa?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Bentley Hotel & Spa on 19 Dec 2022 start from AU$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Bentley Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Bentley Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Bentley Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Bentley Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Bentley Hotel & Spa?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Best Western Plus Bentley Hotel & Spa and nearby?
Best Western Plus Bentley Hotel & Spa has a spa and an indoor pool, as well as a fitness center.
Are there restaurants at or near Best Western Plus Bentley Hotel & Spa?
Yes, Jewels offers international cuisine. Nearby restaurants include Fish King (2.3 mi), Frankie & Benny's (2.6 mi), and Swan Holme Tavern (2.7 mi).
What's the area around Best Western Plus Bentley Hotel & Spa like?
Best Western Plus Bentley Hotel & Spa puts you in the heart of Lincoln. Popular attractions include Lincoln Cathedral, which is 18 minutes away by car.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Linda, 1-night trip
Verified guest review

8/10 Very good

Good stay, excellent staff.
Clean room and bathroom. Not a newly built hotel, but very well cleaned considering. Staff all very friendly and helpful with local knowledge. Hotel evening dinner was good value with a decent steak and a range of curries amongst a variety of other dishes. Breakfast buffet was as expected with cooked and continental offerings. On the negative side, the wall between our room and the next room was unsoundproofed - we listened to their muffled BBC3 programme and heard their phone ping, along with the usual sound of electrical sockets being unplugged. Luckily the TV went off before midnight. Didn't get to use the pool as it didn't open early enough on the day we wanted to swim before breakfast, but gym was very well equipped.
2-night trip
Verified guest review

10/10 Exceptional

Connor, 2-night trip
Verified guest review

2/10 Poor

Matt, 1-night trip
Verified guest review

6/10 Good

Very poor customer service!
Our room was acceptable - a large room and towels were clean each day. The whole room could have done with a proper clean to remove cobwebs. Breakfast was good. The hotel staff - especially reception - could do with some training in customer service! We did not appreciate a member of staff, with food in her mouth, rushing out to answer the phone whilst tapping sharply on the counter, with a stern look on her face demanding our key cards!! Apparently, she gets into trouble if she doesn't answer the phone promptly - hotel guests standing in front of her are obviously a nuisance! We are frequent visitors to Best Western Hotels but will never stay at Bentleys again and would not recommend it!
Neil, 1-night trip
Verified guest review

10/10 Exceptional

Molly, 1-night trip
Verified guest review

8/10 Very good

phillip, 1-night trip
Verified guest review

10/10 Exceptional

Morag, 1-night trip
Verified guest review

10/10 Exceptional

Excellent experience. The room was large with a separate comfy table & chairs. We booked a disabled room which met the needs well especially the bathroom. The breakfast was plentiful and tasty serving a buffet of cooked full English, pastries, fruit, yoghurts & muffins. We also ate in the restaurant the night before which was very tasty, beautifully presented and a good portion size.
Matthew, 1-night trip
Verified guest review

6/10 Good

We have previous stayed here for a wedding anniversary before and had a lovely time so didnt think twice for booking it again for our 35th anniversary. I phoned up the week before and mentioned we will be using the pool and spa facilities there. I was told it was fine and a charge of 3 pounds per person. Which i thought was good. No mention of any problems with it. We checked in. Room was lovely and went to use the pool sauna steam room etc... Went in the pool area and there signs on all the facilities saying due to rising costs they have switched them all off. The pool temperature had also been lowered. We werent told this before going in. My husband went to complain. He saw a small sign stating about it at reception. Apparently this has been like this for a while. I wish we were told before hand as this was one of our main reasons for staying here. It put a damper on the whole stay for my husband. The food was lovely in the restaurant. Even though my husband kept staring a a huge cobweb on one of the lights.
Annette, 1-night trip
Verified guest review