Hyatt Place Chicago/Lombard/Oak Brook

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Overview of Hyatt Place Chicago/Lombard/Oak Brook

Hyatt Place Chicago/Lombard/Oak Brook

3.0 star property
Suburban hotel in Lombard with indoor pool and restaurant

8.2/10 Very good

988 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is AU$207
Price available on 24/7/2022
Map
2340 South Fountain Square Drive, Lombard, IL, 60148
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free area shuttle
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Yorktown Shopping Center - 3 min drive
  • Drury Lane Theater - 5 min drive
  • Oakbrook Center Mall - 9 min drive
  • Ty Warner Park - 8 min drive
  • Oak Brook Golf Course - 7 min drive
  • Lilacia Park - 8 min drive
  • Morton Arboretum - 9 min drive
  • College of Dupage - 12 min drive
  • Odeum Sports and Expo Center - 11 min drive
  • Wheaton College - 16 min drive
  • Promenade Bolingbrook - 15 min drive

Getting around

  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive
  • Chicago, IL (DPA-Dupage) - 29 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Chicago Midway Airport (MDW) - 37 min drive
  • Downers Grove Fairview Avenue Station - 7 min drive
  • Lombard Station - 8 min drive
  • Downers Grove Main Street Station - 8 min drive
  • Free area shuttle

About this property

Hyatt Place Chicago/Lombard/Oak Brook

Hyatt Place Chicago/Lombard/Oak Brook puts you 2.8 mi (4.5 km) from Oakbrook Center Mall and 5.1 mi (8.2 km) from Morton Arboretum. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center, a snack bar/deli, and a terrace are other highlights. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Chicago/Lombard
Hyatt Place Chicago/Lombard Hotel
Hyatt Place Chicago/Lombard Hotel Lombard
Hyatt Place Chicago/Lombard Lombard
Hyatt Lombard
Hyatt Place Lombard
Lombard Hyatt
Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard
Hyatt Place Chicago/Lombard/Oak Brook Hotel
Hyatt Place Chicago/Lombard/Oak Brook Lombard
Hyatt Place Chicago/Lombard/Oak Brook
Hyatt Place Chicago/Lombard/Oak Brook Hotel
Hyatt Place Chicago/Lombard/Oak Brook Lombard
Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Marva, 2-night trip
Verified Hotels.com guest review

4/10 Fair

No microwave in the room and after we swim don't have dry machine or cone dry clothes
Abdullahi, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

I t wasn't clean at all no microwave and room was small
Abdullahi, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
I chose this hotel because of the good reviews I did read and the location. I was disappointed that a pool that’s 6ft deep didn’t have a rope and the fact that the pool was too dirty to see the line in the pool it’s a drowning waiting to happen, this should be addressed immediately! Also housekeeping was extremely rude, we stayed three nights and asking for clean towels, or the trash being taken out the room was a joke! We asked to be put on the list but 24hr later was told we never were put on it, ended up getting our own toilet paper, towels etc. The staff was friendly at the front desk, that’s about all the positive I can even put in this review. Very disappointed, when you spend 700$ for a weekend getaway with your family you have higher expectations from a well known hotel chain but lesson learned for next time.
Bethany, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great property and location. Room was spacious and clean. Only issue is bathroom is very small and dated.
Greg, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ron, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Satisfied guests.
Our room was comfortable and clean. The elevators could be cleaner and maybe mopped a few times a day and the hallways vacuumed more frequently. Breakfast was good as far as buffets go and coffee was always available.
7-night trip
Verified Hotels.com guest review

6/10 Good

Edgardo Alexander, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great room but lack of cleaning.
I really like the hotel. I would appreciate that some room-service was included. I stayed 4 nights and no refill of coffee or emptying of trash was done. Sadly someone smoked weed every day too which is not a smell I like to have around me either.
Stig, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

When we arrived at the hotel, there were no employees. The other family here called the police and we waited over an hour for a manager to get here and check us into our room around 4 am.
Angie, 1-night family trip
Verified Hotels.com guest review