All hotels in Port Douglas, Queensland, Australia
1 room, 2 adults
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Sheraton Mirage Port Douglas Resort, Port Douglas

4.5 stars
Port Douglas RoadPort DouglasQLD4877Australia, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.7 / 5
Pool
Great pool
Service
Fantastic service
Vibe
Poor vibe
Value for money
Poor value for money
251See all 251 Hotels.com reviews
From 1,974 reviewsTripAdvisor Traveller Rating

Sheraton Mirage Port Douglas Resort, Port Douglas

Hotel Info: 1800 846 835

from A$280
  • Villa, 3 Bedrooms
  • Villa, 4 Bedrooms
  • Lagoon Studio Suite
  • Villa, 2 Bedrooms
  • Lagoon Edge Room
  • Villa, 3 Bedrooms
  • Villa, 3 Bedrooms, Garden Area
  • Villa, 2 Bedrooms, Garden Area
  • Deluxe Room, Lagoon View
  • Standard Room, 1 King Bed, Garden Area (Mirage)
  • Lagoon Room
  • Villa, 2 Bedrooms
  • Superior Room, 1 King Bed
  • Mirage Studio Suite
  • Villa, 3 Bedrooms, Garden View
  • Mirage Resort Room
  • Deluxe Room, Garden Area
  • Villa, 4 Bedrooms
  • Villa, 2 Bedrooms, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 294 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Mirage Port Douglas
  • Sheraton Port Douglas Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Mirage Port Douglas Resort
  • Sheraton Mirage Resort
  • Mirage Sheraton Port Douglas
  • Port Douglas Mirage Sheraton
  • Port Douglas Sheraton
  • Port Douglas Sheraton Mirage
  • Sheraton Mirage
  • Sheraton Mirage Hotel Port Douglas
  • Sheraton Mirage Port Douglas
  • Sheraton Port Douglas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 8.00 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of AUD 39 per person (approximately)

Cribs/Infant beds are available for AUD 25 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 33.00 per person (one way)

WiFi is available in guestrooms for AUD 20 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 12
  • Swim-up bar
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis court
  • Sauna
  • Golfing on site
  • Bicycle rentals nearby
  • Snorkeling nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 15
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Onsite spa treatments are available.

Sheraton Mirage Port Douglas Resort, Port Douglas’s small print

Also known as

  • Mirage Port Douglas
  • Sheraton Port Douglas Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Mirage Port Douglas Resort
  • Sheraton Mirage Resort
  • Mirage Sheraton Port Douglas
  • Port Douglas Mirage Sheraton
  • Port Douglas Sheraton
  • Port Douglas Sheraton Mirage
  • Sheraton Mirage
  • Sheraton Mirage Hotel Port Douglas
  • Sheraton Mirage Port Douglas
  • Sheraton Port Douglas

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Valet parking costs AUD 8.00 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of AUD 39 per person (approximately)

Cribs/Infant beds are available for AUD 25 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 33.00 per person (one way)

WiFi is available in guestrooms for AUD 20 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 251 reviews

Sheraton Mirage Port Douglas Resort, Port Douglas
Outstanding5.0 / 5
luxury
Our stay was very lovely
2 night trip with friends
Sheraton Mirage Port Douglas Resort, Port Douglas
Excellent4.0 / 5
Great potential but stil a few teething problems
Great refurbishment but still missing the finishing touches and 'polish'. Had a few service issues except for our check in with Gaurav, he was exceptional. Everyone else was very friendly and well intentioned but we found ourselves having to ask twice for things like drinks, menus, our room to be cleaned.
5 night family trip
Sheraton Mirage Port Douglas Resort, Port Douglas
Fair2.0 / 5
Room wasn't ready when checking in ,was told 15 mintues it would be ready ,twice I approachedthem in the first hour an harlf with the same answer ,it took close to three hours ,Bar service very slow seem to be under staff .I was part of a large group of people and since the place was full they should had the staff to coup.The place was nice but wouldn't recomment due to the poor service
2 night trip with friends
Sheraton Mirage Port Douglas Resort, Port Douglas
Outstanding5.0 / 5
Beautiful hotel, extremely comfortable rooms
Amazing renovation, beautiful decor, spacious rooms, excellent staff, outstanding breakfast. Wifi needs improvement.
4 night trip with friends
Sheraton Mirage Port Douglas Resort, Port Douglas
Good3.0 / 5
Renovation and staff aside, its good
Hotel under renovation. Grounds and supporting infrastructure needs attention. So does staff in general and the buffet breakfast. So lots not right. This said, we loved our stay and generally had a great time. At best this is a 3.5 star property and I don't think it will ever recapture what it was in the 80s but if you are in Port Douglas, this is a great place to stay if you are not looking for bling and posh service.
3 night family trip

See all reviews

Sheraton Mirage Port Douglas Resort, Port Douglas

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