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Hotel El Refugio

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Junior Studio Suite, Multiple Beds | Iron/ironing board, free WiFi, bed sheets
Standard Studio Suite, Bathtub | Iron/ironing board, free WiFi, bed sheets
Standard Triple Room | Iron/ironing board, free WiFi, bed sheets
Family Studio Suite, Bathtub | Iron/ironing board, free WiFi, bed sheets
Standard Studio Suite, Bathtub | Iron/ironing board, free WiFi, bed sheets

Overview of Hotel El Refugio

Hotel El Refugio

3.5 star property
3.5-star hotel in Tlaxcala with restaurant and bar/lounge

9.0/10 Superb

6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Revolucion #4 Apizaco Texmelucan KM 23.3, La Trinidad Chimalpa, Totolac, Tlaxcala, TLAX, 90166
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • Val´Quirico - 26 min drive
  • Great Pyramid of Cholula - 36 min drive
  • Zocalo Square - 50 min drive
  • Puebla Cathedral - 51 min drive
  • Angelopolis Commercial Center - 46 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • La 3a Ronda Tlaxcala - 16 min walk
  • La Granada - 20 min walk
  • Molino de los Reyes - 3 min drive
  • El Capricho - 3 min drive
  • Vinos y Piedra - 3 min drive

About this property

Hotel El Refugio

When visiting Tlaxcala, Hotel El Refugio is a great choice to consider. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, up to 22 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of MXN 100 for adults and MXN 80 for children (approximately)

Pets

  • Pets are allowed for an extra charge of MXN 150 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel El Refugio Hotel
Hotel El Refugio Tlaxcala
Hotel El Refugio Hotel Tlaxcala

Frequently asked questions

Does Hotel El Refugio offer free cancellation for a full refund?
Yes, Hotel El Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel El Refugio?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel El Refugio?
Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Hotel El Refugio?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Refugio?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Hotel El Refugio?
Yes, there's an on-site restaurant. Nearby restaurants include Las Cazuelas (2.1 mi), Vintage Cafe-Bar (2.8 mi) and La Casa Pibil (3.3 mi).
What's the area around Hotel El Refugio like?
Hotel El Refugio is a short 6-minute walk from Xicotencatl National Park and 7 minutes' walk from Centro de Convenciones de Tlaxcala.

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

10.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

8/10 Very good

Great view. Safe. Convenient.
Great view. Felt very safe. Very convenient location …. A few minutes walk to amazing bakery, street tacos, groceries, etc. overall excellent value for money.
Kathleen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gabriela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Es un buen lugar para pasar la noche, el personal excelente, está limpio Bastante sencillo pero suficiente para descansar. .
Mónica, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

DANIEL ISAAC, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mirna, 1-night family trip
Verified Hotels.com guest review