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All properties in St. Thomas, U.S. Virgin Islands

Windward Passage Hotel

3.5-star hotel with outdoor pool, near St. Thomas Synagogue

  • Free WiFi and free parking
From
A$281

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Veterans Drive Charlotte Amali, St. Thomas, 804, St. Thomas, U.S. Virgin Islands
6.4.Good.
  • It was my birthday. The ladies at the front desk were nice. The room was clean and the…

    Jan. 23, 2022

  • I’m sure this hotel for awesome in its prime. It is very dated, and run down. Staff was…

    Jan. 16, 2022

See all 1,232 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
  • The following facilities are closed on Monday and Tuesday:
  • Restaurant
  • The following facilities are closed on Sunday and Monday:
  • Bar/lounge
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 151 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available

    For families

    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • St. Thomas Synagogue - 10 min walk
    • Blackbeard's Castle - 14 min walk
    • Yacht Haven Grande Marina - 32 min walk
    • Lindbergh Bay - 38 min walk
    • Estate Hassel Island - 1 min walk
    • Magic Ice Gallery - 5 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room, 2 Double Beds, Ocean View
    • Superior Room, 1 King Bed, Ocean View
    • Standard Room, 2 Double Beds
    • Standard Room, 1 King Bed

    What’s around

    Landmarks

    • St. Thomas Synagogue - 10 min walk
    • Blackbeard's Castle - 14 min walk
    • Yacht Haven Grande Marina - 32 min walk
    • Lindbergh Bay - 38 min walk
    • Estate Hassel Island - 1 min walk
    • Magic Ice Gallery - 5 min walk
    • Beracha Veshalom Vegimulth Hasidim Synagogue - 10 min walk
    • Virgin Islands Legislature Building - 10 min walk
    • Fort Christian - 10 min walk
    • Emancipation Garden - 10 min walk
    • University of Virgin Islands - 2.8 mi / 4.4 km

    Getting around

    • Cyril E. King Airport (STT) - 3 min drive
    • St. Thomas (SPB-St. Thomas Seaplane Base) - 1 min drive
    map
    See on map
    Veterans Drive Charlotte Amali, St. Thomas, 804, St. Thomas, U.S. Virgin Islands

    At a glance

    Hotel size

    • This hotel has 151 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 4:00 PM-11:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities

    Working away

    • Business centre
    • Number of meeting rooms - 2

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter

    Facilities

    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Pay movies
    • Satellite TV channels

    Stay connected

    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Breakfast costs between USD 10 and USD 25 for adults, and USD 10 and USD 25 for children (approximately)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Also known as

    • Windward Passage Hotel St. Thomas
    • Windward Passage Hotel Hotel
    • Windward Passage Hotel St. Thomas
    • Windward Passage Hotel Hotel St. Thomas
    • Windward Passage Hotel
    • Windward Passage St. Thomas
    • Charlotte Amalie Holiday Inn
    • Windward Passage Hotel St. Thomas, U.S. Virgin Islands
    • Holiday Inn Charlotte Amalie
    • Holiday Inn Charlotte Amalie
    • Windward Passage Hotel St. Thomas

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Windward Passage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - 11:00 PM. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Bella Blu (7-min walk), The Pie Whole (7-min walk), and Frenchtown Deli (7-min walk).
    • Windward Passage Hotel has an outdoor pool and a fitness center, as well as a garden.
    6.4.Good.
    • 6.0.Good

      It is what it is

      IT is what it is. An old hotel that is from the 70s. Not dirty, but old enough that you worry it is.

      Maria, 1 night trip, Jan. 16, 2022

      Verified Hotels.com guest review

    • 8.0.Very good

      Great Hotel

      Great Stay, I was very hesitant because of the reviews but It was the only reasonable open hotel so decided to take a chance and it actually was a great stay, rooms were clean, staff was pleasant and friendly.

      Rex, 2 night family trip, Jan. 15, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      Fine place to stay near airport.

      The bed was comfortable. There was no hairdryer and no iron. But we slept fine there.

      Nicola, 2 night trip, Jan. 10, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing very welcoming nice staff

      Brandi, 1 night family trip, Jan. 9, 2022

      Verified Hotels.com guest review

    • 2.0.Poor

      Feed

      Only negative aspect was the Hotel cleanliness.. Hotwl needs a shine inside and outsisde. Personal was friendly but with with areas of improvement

      Miguel, 1 night trip, Dec. 27, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Very friendly host and hotel staffing. I wish the shops were back open but due to Covid the gift shops, tour shops, and etc are closed. Otherwise a very comfortable stay

      2 night trip, Dec. 26, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Disappointing, even when we knew what to expect.

      This is our 2nd time at this hotel, and it will be our last. 6 years ago it was a tired place, but Delta covered our room in exchange for volunteering to be bumped. There are a collection of shops and a dining room around an open central courtyard, but most were closed. Our (free) dinner and breakfast were ok...it was worth it for $800pp flight credit. This year we needed a room for the night after a change of plans. Our hotels.com reservation said check-in was at 4:00. We got there early, and they agreed to store our bags. Said "your claim tickets are very important, don't lose them". Restaurant, bar and all the shops were closed, so we walked to Greenhouse for lunch, then came back and sat in the (hot) courtyard for a few hours. At 4 I went to ask about our room--not ready, come back at 4:30. Security guy was there so I asked him if we could retrieve our bags (a lot of people waiting for rooms)--no, not until we had a room. (?) Waited until 4:30, finally got our keys, and by then the security guy was nowhere to be found. Finally got our bags (he didn't even look at the tickets--so much for their importance). Our room was a noisy sunlit room on the harbor side. The AC couldn't keep the room cool, and the road noise kept us awake. This hotel is sad and worn, with dispirited staff and abysmal customer service. The hurricanes of 2017 were a legitimate disaster for the islands, but the saddest thing is that this dump survived the destruction. Stay anywhere else.

      Steven, 1 night trip, Dec. 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel!

      I enjoyed indeed this hotel. The staff was very kind and efficient. Clean, comfortable, excellent location to downtown. I will book it again back to USVI

      3 night trip, Dec. 23, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      OK

      Hotel needs some TLC. Room safe didn’t work. Bathroom door was missing a panel compromising privacy. Front desk told me TWICE that they had no room for us despite my showing him my PAID room reservation with Hotels.com. I have stayed here before and knew what to expect. Convenient to Charlotte Amalie and reasonably priced. Not a resort property

      Paul, 1 night trip, Dec. 9, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Normal

      For my business trip it was closed to all my clients and convenience with restaurants options close to the hotel. The bathroom was not too clean and bed was not comfortable.

      Gabriela, 2 night business trip, Dec. 8, 2021

      Verified Hotels.com guest review

    See all 1,232 reviews