At Randolph Hotel Liverpool/Syracuse/Airport West, Trademark, you'll be a short five-minute drive from Destiny USA and Onondaga Lake Park. Guests can take a dip in the indoor pool or grab a bite to eat at Salt Stone lounge, which serves dinner. Other highlights include a free airport shuttle, a bar/lounge and a 24-hour fitness centre.
New York State Fairgrounds - 13 min drive - 16.6 km
Getting around
Syracuse, NY (SYR-Hancock Intl.) - 8 min drive
Syracuse Regional Transportation Center - 8 min drive
New York State Fair Station - 15 min drive
Free airport shuttle
Restaurants
Starbucks - 2 min drive
Denny's - 2 min drive
Dunkin' - 3 min drive
KFC - 3 min walk
Jersey Mike's Subs - 20 min walk
About this property
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
At Randolph Hotel Liverpool/Syracuse/Airport West, Trademark, you'll be a short five-minute drive from Destiny USA and Onondaga Lake Park. Guests can take a dip in the indoor pool or grab a bite to eat at Salt Stone lounge, which serves dinner. Other highlights include a free airport shuttle, a bar/lounge and a 24-hour fitness centre.
At a glance
Hotel size
198 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Free airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Shared microwave
Shared fridge
Snack bar/deli
Water dispenser
Travelling with children
Local/corner shop
What to do
Bike rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Ice skating nearby
Marina nearby
Winery tours nearby
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference space (30000 square feet)
Services
24-hour front desk
Laundry facilities
Wedding services
Multilingual staff
Facilities
1 building/tower
Fireplace at reception
Television in common areas
24-hour fitness centre
An indoor pool
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Closed-captioned TV
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Area rugs in public areas
Room amenities
Be entertained
43-inch TV
Premium cable channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
Free local calls
Desk chair
Food and drink
Mini fridge
Microwave
More
Housekeeping on request
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Dining
Salt Stone lounge – This bistro serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 9 June 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 15.00 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 500.00 per stay)
Parking
RV/bus/lorry parking is available for an extra charge
Policies
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool
Frequently asked questions
Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offer free cancellation for a full refund?
Yes, Randolph Hotel Liverpool/Syracuse/Airport West, Trademark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?
Yes, there's an indoor pool.
Are pets allowed at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?
No, this hotel doesn't have a casino, but Point Place Casino (20-min drive) is nearby.
What is there to do at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and fishing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?
Yes, there's an on-site restaurant, Salt Stone lounge.
What's the area around Randolph Hotel Liverpool/Syracuse/Airport West, Trademark like?
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is a short 8-minute drive from Syracuse, NY (SYR-Hancock Intl.) and 14 minutes' walk from Hopkins Road County Park.
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