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Crowne Plaza Gatineau-Ottawa, Gatineau

3.5 stars
2 Montcalm StreetGatineauQCJ8X 4B4Canada, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.9 / 5
Pool
Great pool
Location
Great location
Service
Service is adequate
Value for money
Fairly good value for money
824See all 824 Hotels.com reviews
From 306 reviewsTripAdvisor Traveller Rating

Crowne Plaza Gatineau-Ottawa, Gatineau

Hotel Info: 1800 846 835

from A$131
  • Executive, One King and One Sofa Bed, Smoking
  • Standard, Two Double Beds, Smoking
  • Grand, One King Bed, with Terrace
  • Room, 2 Double Beds, Non Smoking (Pet Friendly)
  • Two Double Beds, Non-Smoking, Accessible
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard, One King and One Sofa Bed, Smoking
  • Deluxe Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Pet friendly)
  • Executive Room, 1 King Bed with Sofabed, Non Smoking
  • Standard Room, Non Smoking
  • Executive, One King Bed, with Terrace
  • Deluxe Room, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Executive Room, 1 King Bed with Sofabed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Kitchen
  • Suite, 1 King Bed, Non Smoking, Kitchen
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, River View

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 40 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Also known as

  • Crowne Plaza Gatineau-Ottawa
  • Crowne Plaza Hotel Gatineau-Ottawa
  • Crowne Plaza Gatineau-Ottawa Quebec
  • Gatineau Holiday Inn
  • Holiday Inn Gatineau
  • Holiday Inn Plaza La Chaudiere Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Pet deposit: CAD 50 per stay

Optional extras

Self parking costs CAD 18 per night with in/out privileges

Refrigerators are available for CAD 20 per day

Rollaway beds are available for CAD 25 per night

Pets are allowed for an extra charge of CAD 35 per accommodation, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Meeting rooms 12
  • Conference space size (feet) - 15040
  • Conference space size (meters) - 1397
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Jardiniere - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Bar des Chutes - This bar serves light fare only.

Recreation

On Site

  • Sauna
  • Spa tub
  • Bicycle rentals on site
  • Hiking/biking trails on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Crowne Plaza Gatineau-Ottawa, Gatineau’s small print

Also known as

  • Crowne Plaza Gatineau-Ottawa
  • Crowne Plaza Hotel Gatineau-Ottawa
  • Crowne Plaza Gatineau-Ottawa Quebec
  • Gatineau Holiday Inn
  • Holiday Inn Gatineau
  • Holiday Inn Plaza La Chaudiere Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Pet deposit: CAD 50 per stay

Optional extras

Self parking costs CAD 18 per night with in/out privileges

Refrigerators are available for CAD 20 per day

Rollaway beds are available for CAD 25 per night

Pets are allowed for an extra charge of CAD 35 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 824 reviews

Crowne Plaza Gatineau-Ottawa, Gatineau
Excellent4.0 / 5
Canada Day at Crowne Plaza
This was our second visit during Canada Day weekend. Great access to Ottawa with free bus service on Canada Day right in front of hotel. Could see fireworks from front of hotel and a great park across the road. Only complaint was lack of restaurants close by. Food at restaurant in hotel was not good and very poor service. We were the only ones at the restaurant and it took 1 1/2 hours to get our food. We did not go back there. The restaurant service gives the hotel a bad name. Otherwise a very nice visit to the hotel and we will return next year. Some of the front desk staff in the evening shifts could be a bit friendlier.
3 night family trip
Crowne Plaza Gatineau-Ottawa, Gatineau
Excellent4.0 / 5
Nice getaway hotel.
Room was very nice; carpet could use some fixing. (Bump in carpet... large enough to detract from feeling of quality.)
2 night romance trip
Crowne Plaza Gatineau-Ottawa, Gatineau
Outstanding5.0 / 5
good
2 night family trip
Crowne Plaza Gatineau-Ottawa, Gatineau
Good3.0 / 5
Cheap, not cheerful.
I guess you get what you pay for and this hotel was cheap. The staff at reception were rude and incredibly slow. While a queue was forming only one out of three was seeing people as the other two avoided eye contact and disappeared. There seemed to be no senior staff or supervision on reception and the staff certainly didn't care. The room was ok. However the toilet wasn't fixed to the bathroom floor and moved around (room 515). Overall the room was shabby. Sights of Ottawa are 10 minute walk away so if no other option it is ok for a short stay. But if you have a choice please avoid. It's hard to believe this hotel is part of a chain.
2 night trip with friends
Crowne Plaza Gatineau-Ottawa, Gatineau
Outstanding5.0 / 5
Great view!
We stayed here for 1 night to attend an event and it was very nice. Unfortunately we were in and out. Wish we could have stayed longer.
1 night romance trip

See all reviews

Crowne Plaza Gatineau-Ottawa, Gatineau

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