InterContinental Presidente Puebla

Photo gallery for InterContinental Presidente Puebla

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Outdoor pool
Junior Suite, 1 King Bed | Room
Junior Suite, 1 King Bed | Room

Overview of InterContinental Presidente Puebla

InterContinental Presidente Puebla

4.0 star property
4-star hotel in Puebla with 2 restaurants and spa

8.6/10 Fabulous

846 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is AU$143
Price available on 9/10/2022
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Zocalo Square - 5 min drive
  • Puebla Cathedral - 5 min drive
  • Angelopolis Commercial Center - 15 min drive
  • Val´Quirico - 31 min drive
  • Africam Safari - 46 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 36 min drive
  • Puebla–Cholula Tourist Train Terminal - 29 min walk
  • Shopping center shuttle (surcharge)


  • La Choperia - 4 min walk
  • Cafe Colibrí - 8 min walk
  • La Cueva Del Zorro - 10 min walk
  • Sur 82 - 10 min walk
  • ReMar - 10 min walk

About this property

InterContinental Presidente Puebla

4-star hotel in the business district
You can look forward to a free grocery shopping service, a rooftop terrace, and an art gallery on site at InterContinental Presidente Puebla. Treat yourself to a deep-tissue massage at the onsite spa. Enjoy international cuisine and more at the two onsite restaurants. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a shopping center shuttle, and concierge services
  • Luggage storage, free newspapers, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, convenient parking, and helpful staff
Room features
All 200 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and video-game consoles


English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (2 per room, up to 18 lbs)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site


  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Pool gate

What to do

  • Shopping

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (189263 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers


  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking


  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • 42-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.


La Cocina de los Angeles - This buffet restaurant specializes in international cuisine.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)
  • Shopping center shuttle service is offered for an extra charge


  • Pets are allowed for an extra charge of USD 34.8 per pet, per stay, plus a one-time cleaning fee of USD 100

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel
InterContinental Presidente Puebla Hotel
InterContinental Presidente Puebla Puebla
InterContinental Presidente Puebla Hotel Puebla
InterContinental Presidente Puebla an IHG Hotel

Frequently asked questions

Does InterContinental Presidente Puebla offer free cancellation for a full refund?
Yes, InterContinental Presidente Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Presidente Puebla?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla on 9 Oct 2022 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Presidente Puebla?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Presidente Puebla?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at InterContinental Presidente Puebla?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 18 lbs per pet. There's a charge of USD 34.8 per pet, per stay. Food and water bowls are available.
Is parking offered on site at InterContinental Presidente Puebla?
Yes, there's free self and valet parking.
What are the check-in and check-out times at InterContinental Presidente Puebla?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
What is there to do at InterContinental Presidente Puebla and nearby?
InterContinental Presidente Puebla has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near InterContinental Presidente Puebla?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include La Choperia (4-min walk), Cafe Colibrí (8-min walk), and La Cueva Del Zorro (10-min walk).
What's the area around InterContinental Presidente Puebla like?
InterContinental Presidente Puebla is a short 18-minute walk from Galerías Serdán and 11 minutes' walk from Fuente de los Frailes. Travelers love the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Shirley, 1-night trip
Verified guest review

10/10 Exceptional

La estadia fue excelente! La atención, la comida, las habitaciones, la alberca todo impecable ! Una estadia muy placentera que vale la pena repetir
Isabela, 2-night family trip
Verified Expedia guest review

8/10 Very good

It was a nice place to stay and felt pretty safe
Ciro, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Todo bien
Jonathan, 2-night family trip
Verified Expedia guest review

8/10 Very good

Room was very confortable, hotel installations a bit old and need renovation
David, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Kristin, 1-night family trip
Verified guest review

4/10 Fair

Hotel looked like it was in its prime many years ago, sasdly the maintenance has been not taken care of. Chiped paint on walls, lawns in bad condition, wires exposed allaround, cracked floors,etc Room service was really bad. Asked for extra towells and coffe pods, after calling 3 times, never came. Had to get from lady cleaning rooms. We kept extra towels, they took them when they cleaned the room. Service at restaurant was bad one day and good another, also, they has buffet on weekends, we are not big eaters, so we asked if we could ask for a menu to order from, they always said eirther, it would take way too long or plainly,l” you cant”.
RICARDO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Richard, 1-night trip
Verified guest review

10/10 Exceptional

Friendly bilingual staff, beautiful property and close to everything we needed
Robert, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeimmy, 1-night trip
Verified Expedia guest review