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All properties in Puebla, Puebla, Mexico
1 room, 2 adults

InterContinental Presidente Puebla

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Blvd Hermanos Serdan 141, Puebla, PUE, 72140, Mexico

4-star hotel with 2 restaurants, near Puebla Cathedral
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Amazing hotelFeb. 26, 2020
  • From the outset this was a lovely hotel. But from the inside this was the noisiest hotel…Feb. 15, 2020

InterContinental Presidente Puebla

from A$88
  • Deluxe Room
  • Standard Room
  • Club Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Standard Room, 2 Double Beds
  • Business Suite, 1 King Bed
  • Suite
  • Suite, 1 King Bed
  • Luxury Suite, 1 King Bed
  • Room, 1 King Bed, Terrace
  • Room, 1 King Bed, Accessible (Mobility)

What’s around InterContinental Presidente Puebla

Landmarks

  • Zocalo Square - 39 min walk
  • Puebla Cathedral - 40 min walk
  • Fuente de los Frailes - 11 min walk
  • Galerías Serdán - 17 min walk
  • National Museum of Mexican Railroads - 25 min walk
  • Uriarte Talavera - 27 min walk
  • Cuexcomate Volcano - 28 min walk
  • Triangulo Las Animas Shopping Center - 33 min walk

Getting around

  • Hermanos Serdan Intl. Airport (PBC) - 41 min drive
  • Puebla–Cholula Tourist Train Terminal - 28 min walk
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 18 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free valet parking on site

Offsite

  • Shopping center shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sunloungers
Working away
  • 24-hour business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 189263
  • Conference space size (meters) - 17583
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1982
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Serenity SPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and Thai massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

La Cocina de los Angeles - This buffet restaurant specializes in international cuisine.

Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner.

InterContinental Presidente Puebla’s small print

Also known as

  • InterContinental Presidente Puebla Hotel
  • Presidente Intercontinental Puebla Hotel Puebla
  • InterContinental Presidente Puebla Hotel
  • InterContinental Presidente Puebla Hotel
  • InterContinental Presidente Puebla Puebla
  • InterContinental Presidente Puebla Hotel Puebla
  • InterContinental Presidente Puebla
  • Presidente Intercontinental Puebla Hotel Puebla
  • InterContinental Puebla Presidente
  • Presidente InterContinental Puebla
  • Presidente Puebla
  • Puebla InterContinental
  • Puebla InterContinental Presidente
  • Puebla Presidente InterContinental

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

  • Pool access available from 9:00 AM to 9:00 PM.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

    The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

    Pets are allowed for an extra charge of USD 34.8 per pet, per stay, plus a one-time cleaning fee of USD 100

    Airport shuttle service is offered for an extra charge

    Shopping center shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for InterContinental Presidente Puebla

    • Does InterContinental Presidente Puebla offer free cancellation for a full refund?
      Yes, InterContinental Presidente Puebla does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at InterContinental Presidente Puebla?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at InterContinental Presidente Puebla?
      Yes, there's free self and valet parking.
    • Is there a pool at InterContinental Presidente Puebla?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
    • Are pets allowed at InterContinental Presidente Puebla?
      Yes, pets are welcome, with a limit of 2 per room and maximum weight of 18 lbs per pet. There's a charge of USD 34.8 per pet, per stay. Food and water bowls are available.
    • What are the check-in and check-out times at InterContinental Presidente Puebla?
      You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
    • Are there restaurants at or near InterContinental Presidente Puebla?
      Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include La Choperia (4-min walk), La Cueva Del Zorro (10-min walk), and Sur 82 (10-min walk).
    • Is airport shuttle service offered by InterContinental Presidente Puebla?
      Yes, an airport shuttle is available.

    Recent reviews

    Fabulous 8.8 From 295 reviews

    Exceptional 10.0
    Short business trip
    Very friendly and helpful staff, nothing was too much trouble and spoke good English. Clean, large room with effective a/c . Only stayed one night but would recommend
    Anita, gb1 night business trip
    Good 6.0
    It's now to old, and you can hear everything from the other rooms, such as he is walking even without shoes, the water heater of the next room every time the start the shower. The tub is about to brake.
    us1 night romance trip
    Exceptional 10.0
    Excellent service, breakfast superb. Spacious room, club floor.
    gb1 night business trip
    Very good 8.0
    Comfortable and Quiet
    The hotel was a GREAT value for what I paid. There were some minor things but nothing at all bad about this property. There were some stains on the carpet, and not hair dryer in the room, but the bed was very comfortable and the bathroom was clean. Service at check in was efficient...not overly friendly but adequate. There should be a bottle of water included in the room for basic necessity (even Mexican people do not drink from the tap) It was MXN57 for a bottle which I put oddly on my credit card. Otherwise, you will feel like you are in an Intercontinental anywhere in the world. It's very good and recommended.
    JOSEPH, us1 night trip with friends
    Exceptional 10.0
    Very nice beautiful hotel best service good food very friendly stuff clean and safe city I recommend this hotel 10 in my opinion thank Expedia!! www.jorgequinn.com
    JorgeQuinn, us3 night business trip
    Good 6.0
    Horrible view
    Bruno, mx1 night business trip
    Exceptional 10.0
    Delicious breakfast
    The room was very clean, the snacks bar was delicious, and the breakfast was superb
    Moises, mx2 night family trip
    Exceptional 10.0
    Excellent
    Hotel is beautiful, and the service excellent. All staff are very helpful when needed.
    Arturo, gb2 night business trip
    Very good 8.0
    Good location and good service throughout. I'd definitely stay again if I was in Puebla on Business
    gb1 night business trip
    Very good 8.0
    En general todo bien, solo fue muy molesto que abrieran más de 4 veces la habitación por la mañana.
    BRENDA, mx1 night family trip

    InterContinental Presidente Puebla