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Crowne Plaza Heidelberg City Centre, an IHG Hotel

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
32-inch flat-screen TV with cable channels, TV
Superior Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Crowne Plaza Heidelberg City Centre, an IHG Hotel

Crowne Plaza Heidelberg City Centre, an IHG Hotel

4.5 star property
Luxury hotel with restaurant, near Kurpfälzisches Museum

8.6/10 Fabulous

924 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115

Room options

About this area

What's nearby

  • Heart of Heidelberg
  • Heidelberg Castle - 4 min drive
  • Hockenheim Racing Track - 30 min drive

Getting around

  • Mannheim (MHG) - 20 min drive
  • Frankfurt Airport (FRA) - 44 min drive
  • Heidelberg-Weststadt/Südstadt Station - 14 min walk
  • Heidelberg Central Station - 16 min walk
  • Heidelberg-Altstadt Station - 30 min walk
  • Heidelberg Seegarten Tram Stop - 2 min walk
  • Heidelberg (West) Central Station Tram Stop - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hot Pot House - 2 min walk
  • Thanaphon - 2 min walk
  • VINCIdue - 3 min walk
  • Café Rossi - 3 min walk
  • Da Mario - 3 min walk

About this property

Crowne Plaza Heidelberg City Centre, an IHG Hotel

Crowne Plaza Heidelberg City Centre, an IHG Hotel offers an airport shuttle (available at scheduled times) for EUR 25 per person one-way. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. The comfortable beds and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: Heidelberg Seegarten Tram Stop is 2 minutes away.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 239 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 23.00 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 5:30 AM to 10:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Conference space (5974 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Westcoast – On-site restaurant.
Gaudeamus – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 24 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per day
  • Airport shuttle service for children up to age 14 costs EUR 12.50 (one-way)

Pets

  • Pets are allowed for an extra charge of EUR 24 per pet, per day

Parking

  • Self-parking costs EUR 23.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.

Also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Crowne Plaza Heidelberg City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Heidelberg City Centre, an IHG Hotel?
Yes, dogs are welcome. There's a charge of EUR 24 per pet, per day. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Heidelberg City Centre, an IHG Hotel?
Yes. Self-parking costs EUR 23.00 per night. Electric car charging is available.
Is an airport shuttle service offered by Crowne Plaza Heidelberg City Centre, an IHG Hotel?
Yes, an airport shuttle is available from 5:30 AM to 10:30 PM at scheduled times. The charge is EUR 25 per person one-way.
What are the check-in and check-out times at Crowne Plaza Heidelberg City Centre, an IHG Hotel?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Heidelberg City Centre, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Heidelberg City Centre, an IHG Hotel?
Yes, there's an on-site restaurant, Westcoast. Nearby restaurants include Schwarzer Walfisch (3-min walk), davinci (4-min walk) and La Vite (4-min walk).
What's the area around Crowne Plaza Heidelberg City Centre, an IHG Hotel like?
Crowne Plaza Heidelberg City Centre, an IHG Hotel is in the heart of Heidelberg, a short 2-minute walk from Heidelberg Seegarten Tram Stop and 14 minutes' walk from Heidelberg University Library. Travellers recommend the hotel for its central location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

2/10 Poor

8-night trip
Verified Orbitz guest review

10/10 Exceptional

Nice hotel in Heidelberg
The location of the hotel is good. It is within walking distance to the old town. The staff at the reception was helpful.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

Claire, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff we were treated like family the rooms were well maintained. The only thing I would improve would be the bathroom. Replace the tub with a shower.
Ralph, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean, comfortable and great amenities. Good location within walking distance to the main attractions. Staff were great and the price of drinks at the bar were very reasonable.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff was amazing, very nice and friendly. They made everything possible to make our stay comfortable and had a lot of patience to answer all my questions. I would recommend the superior rooms as they are new and modern. I appreciated that they offered earplugs in the room and loved the little "sleeping spray". In case you need slippers you would have to ask at the reception. As it was Christmas they brought to the room some German specific sweets. All these made our stay so nice and it is also very easy to reach the city centre.
Mihaela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pam, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ian, 1-night family trip
Verified Hotels.com guest review