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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Ambassador Hotel

5-star5 stars
Kaerntner Strasse 22, Vienna, Vienna, 1010, Austria

Luxury hotel with restaurant, near Imperial Crypt in Vienna
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff were very helpful with a few requests we had. The location of the hotel is…Sep. 19, 2019
  • Great position- very central With this type of hotel we would have expected / liked more…Jun. 22, 2019

Ambassador Hotel

from A$242
  • Double Room
  • Business Room

What’s around Ambassador Hotel

Landmarks

  • In Innere Stadt
  • St. Stephen's Cathedral - 5 min walk
  • Albertina - 5 min walk
  • Vienna State Opera - 6 min walk
  • Hofburg Imperial Palace - 9 min walk
  • Naschmarkt - 13 min walk
  • Museum of Art History - 13 min walk
  • Austrian Parliament Building - 15 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 28 min drive
  • Wien Mitte Station - 15 min walk
  • Vienna Praterstern Station - 29 min walk
  • Vienna Franz-Josefs-Station - 7 min drive
  • Stephansplatz U-Bahn - 4 min walk
  • Karlsplatz U-Bahn - 8 min walk
  • City Park U-Bahn - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-9:00 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1898
  • Lift
Languages Spoken
  • English
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Ambassador Hotel’s small print

Also known as

  • Ambassador Hotel Vienna
  • Ambassador Vienna
  • Ambassador Hotel Hotel
  • Ambassador Hotel Vienna
  • Ambassador Hotel Hotel Vienna

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Covered self parking costs EUR 26 per day

Rollaway beds are available for EUR 50.0 per night

Buffet breakfast is offered for an extra charge of EUR 25.00 for adults and EUR 25.00 for children (approximately)

Cribs/Infant beds are available for EUR 25.0 per stay

Pets are allowed for an extra charge of EUR 50 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one-way)

Airport shuttle service for children up to age 18 costs EUR 55.00 (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ambassador Hotel

  • Does Ambassador Hotel offer free cancellation for a full refund?
    Yes, Ambassador Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ambassador Hotel?
    Yes. Self parking costs EUR 26 per day.
  • Are pets allowed at Ambassador Hotel?
    Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per night.
  • What are the check-in and check-out times at Ambassador Hotel?
    You can check in from 2:00 PM to 9:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability).
  • Are there restaurants at or near Ambassador Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Ambassador Hotel?
    Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle one-way.
  • What is there to do near Ambassador Hotel?
    Recommended spots to visit include Imperial Crypt in Vienna (2-min walk) and St. Stephen's Cathedral (5-min walk), along with Albertina (5-min walk) and Vienna State Opera (6-min walk).

Recent reviews

Very good 8.2 From 350 reviews

Very good 8.0
Perfect place for a short stay in Vienna
Perfect hotel in the Austrian tradition, location on the Kartnerstrsse and the Neumarkt places it the perfect place to explore the inner Stadt and area surrounding it with transport in aboundsnce, rooms and bathrooms were clean and perfect with the seperate sitting room a bonus, if your room is on the first floor you have the added bonus of dragging your luggage up twelve steps to your room, a great way to work off the delicious food and wine that the Viennese serve with great style, a little difficult to get to by public transport
IAN, au5 night romance trip
Very good 8.0
High class hotel in downtown Vienna
Great hotel right in the heart of Vienna. My only criticism, and I suspect this would apply to the vast majority of hotels in Vienna is that they are 20 years behind Australian smoking practice - smoking is permitted in common areas so you have to hold your nose as you walk through the otherwise beautiful bar/atrium to get to every room. The restaurant/breakfast room is designated as no smoking but as it is adjacent to the smoking area with doors open between the too, we elected to eat elsewhere. Not that that helped much as most Viennese restaurants are very smoker friendly too.
David, au4 night romance trip
Very good 8.0
Good value but the hotel is in a very busy noisy area . There is also a lot of construction so that adds to the noise . If you are going to want the hotel breakfast buy it in advance otherwise it is very expensive
Eileen, us2 night trip
Very good 8.0
Good
Good
Iulius, us3 night family trip
Exceptional 10.0
Great anniversary weekend
Robert, gb3 night trip with friends
Very good 8.0
Vienna
Fantastic location - would be hard to beat. Huge, comfortable room - would be nice if there were coffee making facilities in the room
Venessa, za3 night romance trip
Good 6.0
Beware of construction
Nice hotel in good location BUT in the middle of a major construction zone as of Sept 2019. According to front desk construction to continue another three (3) years. Rooms facing front of hotel look out over construction with several pile drivers and assorted heavy equipment that start in early am and continue all day. Very noisy!!
KATHRYN, us3 night trip
Fair 4.0
Dire human relations
This was an appalling experience of hospitality management delivered by the management and staff at this hotel. On our first morning ( 12th August) I asked to speak with the manager. She did not give me her name. She was unfriendly and adversarial. We posed the following to her: There had been no prior warning that the hotel was besieged by construction work, making it impossible to arrive by car (the plaza was full of heavy plant and excavations). When we arrived, the staff were disinterested. We had driven 6 hours and were hot and tired. They offered us no refreshment or help with luggage. In June I called the hotel to confirm parking. A man confirmed at 15 euro per night. The manager and staff denied this to be possible. At check in on 11th I was offered parking at 40 euros per night with the hotel’s “partner” or the Vienna museum car park 10 mins walk away. I took the latter. Check-in to arrival in room took 2 hours. Elsewhere hotel check-in is a matter of minutes, with or without the parking issue. Serious problems at this hotel. The massive construction works outside may/may not be contributing to staff focus and morale.
Andrew Briggs, gb5 night trip
Very good 8.0
Gina
Great location - staff was a bit unfriendly - loud construction - overall - good
gita, us2 night trip with friends
Exceptional 10.0
Perfect Vienna Hotel
Perfect hotel if you want to stay in the city center. Old work ambiance with modern amenities. Everything you need is only steps away. There is construction around the hotel (as well as all over the city), but they will do their best to accommodate you. If you’re looking for the standard cookie cutter hotel, this isn’t it. If you want to experience Vienna, this is your hotel. And it has air conditioning in guest rooms.
Lori, us3 night romance trip

Ambassador Hotel

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