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All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

Hotel Duman

4-star4 stars
Korgalzhyn highway 2a, Nur-Sultan, Akmola region, 010000, Kazakhstan

4-star hotel in Nur-Sultan with 2 restaurants and spa
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Hotel Duman

from A$69
  • Standard Double Room
  • Standard Twin Room
  • Deluxe Double Room
  • Executive Suite

What’s around Hotel Duman

Landmarks

  • EXPO 2017 - 24 min walk
  • MEGA Silk Way - 36 min walk
  • House of Ministries - 3.4 mi / 5.5 km
  • Parliament of Kazakhstan - 3.4 mi / 5.5 km
  • Singing Fountain - 3.5 mi / 5.6 km
  • Supreme Court of the Republic of Kazakhstan - 3.7 mi / 5.9 km
  • Keruen - 3.8 mi / 6.2 km
  • Kazakhstan Ministry of Foreign Affairs - 3.9 mi / 6.2 km

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
Things to do
  • Indoor pool
  • Full-service spa
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Lift
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Apriori. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Томирис - Onsite restaurant.

Жулдыз - Onsite restaurant.

Hotel Duman’s small print

Also known as

  • Hotel Duman Hotel Nur-Sultan
  • Duman
  • Hotel Duman Hotel
  • Hotel Duman Nur-Sultan

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Duman

    • Does Hotel Duman offer free cancellation for a full refund?
      Yes, Hotel Duman does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hotel Duman?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hotel Duman?
      Yes, there's free self parking.
    • Is there a pool at Hotel Duman?
      Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at Hotel Duman?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hotel Duman?
      You can check in starting at 2:00 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon.
    • Are there restaurants at or near Hotel Duman?
      Yes, there are 2 onsite restaurants.

    Hotel Duman

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