I like to use extended stay properties because (especially where no breakfast is served) I can prepare light meals in my room. When I checked in I asked if there was cookware in the room and was told that there was. There was not, so I had no means of preparing the food I purchased. I asked the desk if some could be located, and she said it would be brought up. Two days later, nothing. Also, the dishes in the room were dirty, not cleaned. When I left, I made sure all dishes had been washed in the dishwasher. Staff is just uncaring.