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Extended Stay America - Austin - Arboretum, Austin

2.5 stars
10100 N Capital Of Texas HwyAustinTX78759United States of America, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.0 / 5
Value for money
Best value for money
Service
Fantastic service
WiFi
Bad internet service
Breakfast
Bad breakfast
165See all 165 Hotels.com reviews
From 82 reviewsTripAdvisor Traveller Rating

Extended Stay America - Austin - Arboretum, Austin

Hotel Info: 1800 846 835

from A$121
  • Studio 2 Double Smoking
  • Studio 1 Queen Smoking
  • Studio 1 Queen Non-smoking
  • Studio 1 King Smoking
  • Studio 1 King Non-smoking
  • Studio 2 Double Non-smoking

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Extended Stay America Arboretum
  • Extended Stay America Arboretum Austin
  • Extended Stay America Arboretum Hotel
  • Extended Stay America Arboretum Hotel Austin
  • Extended Stay America Austin Arboretum
  • Extended Stayamerica Austin/Arboretum Hotel Austin
  • Extended Stay America Austin Arboretum Hotel
  • Extended Stay America Austin

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Hiking/biking trails nearby
  • Mountain biking nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Austin - Arboretum, Austin’s small print

Also known as

  • Extended Stay America Arboretum
  • Extended Stay America Arboretum Austin
  • Extended Stay America Arboretum Hotel
  • Extended Stay America Arboretum Hotel Austin
  • Extended Stay America Austin Arboretum
  • Extended Stayamerica Austin/Arboretum Hotel Austin
  • Extended Stay America Austin Arboretum Hotel
  • Extended Stay America Austin

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 165 reviews

Extended Stay America - Austin - Arboretum, Austin
Poor1.0 / 5
Hopefully you will read my review before choosing
I reserved and paid on line for a non smoking room with Hotels.com , upon arrival concierge told me they have only rooms with smoking designation . It was late and tired of all day driving in rain and storm I had no choice but accept . Beside the smell bed covers were disgusting . You should review your operation .
1 night business trip
Extended Stay America - Austin - Arboretum, Austin
Poor1.0 / 5
Never again.
Horrible room, could not sleep as I felt that the bed was gross and sheets seemed like they were not changed. Room and hallways smelled bad and overall I would give this place a 1.5 out of 5 on a scale.
1 night business trip
Extended Stay America - Austin - Arboretum, Austin
Poor1.0 / 5
Very noisy no one at the desk every time you go to the desk there was no one there to speak with the breakfast was horrible there was never ever fresh coffee made the bathtub was dirty there were no dishes if it's a kitchen that it should have had dishes or knives or spoons or Forks none of that was in the room the bed was very very uncomfortable the sheets are wrinkled very poor service at this hotel Michael Kors purse stolen at one of the extended stays in Austin Texas and I stayed again and yet still poor service I won't be staying again
1 night family trip
Extended Stay America - Austin - Arboretum, Austin
Good3.0 / 5
Dirty room, cleaning people skipped a bunch
The desk clerk was friendly and helpful. Fast check in. The room had issues. Blood stain on comforter. Small roach in bathroom, alive. Several dark hairs in shower before I used it. Made me feel like the shower was not washed at all prior to my use. Nasty food napkin under the night stand from prior guest. No ice in hotel. Ice trays but not one ice machine.
1 night romance trip
Extended Stay America - Austin - Arboretum, Austin
Excellent4.0 / 5
Staff was helpful and friendly, room was clean, however, in order to be able to cook or make coffee it was necessary to go downstairs to get equipment.
1 night family trip

See all reviews

Extended Stay America - Austin - Arboretum, Austin

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